if I could give 6 stars I would. From start to finish exceptional service. A 8.30 ring back from 6.10email on a friday night before a bank holiday. Engineer by 9.40 am on saturday morning as requeste... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very pleased overall with my install, I did have a small issue, but they came back and sorted it at no extra charge so can't complain. Have a nice fast 2gb connection speed 3 floors up now. Overall h... Zobacz więcej
Reakcja na opinię
Would highly recommended,fast service.Richard the guy who came to do the work very friendly and helpful, I rang company to ask for quote on a aerial as my freesat kept freezing,when Richard arrived h... Zobacz więcej
Reakcja na opinię
Booking process was really efficient and appt arranged quickly. However, contractor started job and then realised leads weren’t long enough so halfway through the job added extra cost (holes in wall a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.
Fast & Professional Service
Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.
Dane kontaktowe
Zjednoczone Królestwo
- homevision.co.uk
4,0
Dobra
675 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 36% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very personable young man who could…
Very personable young man who could engage very well with a customer.
11 września 2026
Odpowiedź od HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Tv engineer came at stated time and tv…
Tv engineer came at stated time and tv fault was resolved
8 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
The engineer righted the problem at the…
The engineer righted the problem at the time, but advised that my equipment really needed an upgrade. I will think about this for the future.
8 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
If there are problems they are corrected immediately.
I've absolutely no problem with the initial contact and the finished product. Both by the same engineer.
There was a problem waiting for someone to turn up.
I have to say though phone contact was amazing.
Highly recommended.
15 września 2026
Odpowiedź od HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
The main thing was that you got a…
The main thing was that you got a technician so quickly. While it was not all immediately obvious what some of our problems were he solved them all quickly and efficiently
9 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
He's a good chap and couldn't have done…
He's a good chap and couldn't have done more.
I'd happily go there again.
15 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
The person did exactly what I asked…
The person did exactly what I asked for, and got the tv and video up and running very quickly. Excellent.
9 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Great service, knowledgeable fitter
Very helpful installation from Darren. Good service. Neat work and knowledgeable.
9 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Good service
The service is good quality and efficient. The technicians always try to do their best, and I have been very satisfied in that respect. I have used the service twice and was happy with the experience both times.
My only concern is that I find the prices a little high. Especially once VAT is added, the total cost rises quite significantly. Apart from that, I am very pleased with the quality of the service and the technicians.
8 września 2026
Odpowiedź od HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
We were happy with the price
We were happy with the price, £300, the job got done quickly and efficiently, shame he didn't put grommets in the holes, that would have made it more professional.
After the job was done we noticed the old ariel was left behind, I thought he would have tidied up after himself, shame he didn't.
Since having done we did have a bit of interference but that could have been the TV mast itself.
1 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you for taking the time to leave your feedback. We’re pleased to hear that you were happy with the price and that the work was completed quickly and efficiently.
We’re sorry that the grommets were not fitted and that the old aerial was left behind. We agree that leaving the area tidy and ensuring the finishing touches are completed is an important part of providing a professional service, and we’ll take this feedback on board with the engineer.
Regarding the interference you experienced, we appreciate you mentioning this. There can be a number of possible causes for interference, including the TV mast or signal conditions, but if you continue to experience any issues, please do get in touch with our team so we can look into this further.
Thank you again for your feedback and for choosing us.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Professional outfit
Friendly, efficient and cleaned up after the job was completed. Good advice when I asked a few questions. I would highly recommend.
2 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Excellent work
Excellent work. Went above and beyond to check all was working before he left. The price however, was double the estimate in the advert. £330 for a single aerial connection. The price is all that lets them down and would stop me from using them again.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you for taking the time to leave us your feedback. We’re pleased to hear that you were happy with the quality of the work and that our engineer took the time to make sure everything was working correctly before leaving.
We’re sorry to hear that you felt the final price was higher than expected. We understand that price is an important factor when choosing a service, and we appreciate you sharing your concerns. We always aim to be as transparent as possible regarding pricing, and we’ll take your feedback on board as we continue to review how our pricing is communicated.
Thank you again for your honest feedback and for recognising the quality of the work carried out.
Advice from fitter has not worked out
Advice from fitter has not worked out. I am now having trouble connecting to his mobile.
3 września 2026
if I could give 6 stars I would
if I could give 6 stars I would. From start to finish exceptional service. A 8.30 ring back from 6.10email on a friday night before a bank holiday. Engineer by 9.40 am on saturday morning as requested before 10am due to visiting care home. Estimate given and job done by 10 , friendly engineer who explained everything. Also remembered details from previous job many years ago.
Great to having stunning service these days, highly recommend
28 sierpnia 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Quite a disappointing experience.
Quite a disappointing experience.
My husband filled in the online form early in the morning as we needed an engineer to come out to our new home to check the aerial and potentially fit one. At 7:54am we received a call to say they could fit us in that day. They couldn’t give us a time at that point, but told us to carry on with our day and that the engineer would call around 30 minutes before arriving.
By lunchtime we still hadn’t heard anything, so we called to check that everything was still on track. We were reassured that it was and that someone would still be attending that day.
Fast forward to 3:30pm, and we still hadn’t heard anything. We called again, only to then be told that the engineer was no longer going to be able to attend and that we could simply book another day.
I completely understand that things happen and appointments can run over, but what’s frustrating is that we were twice reassured that the appointment was still going ahead. If we’d been told earlier in the day that the engineer wasn’t going to be able to attend, we could at least have explored other avenues or tried to arrange someone else to come out. Instead, we were left waiting until late afternoon before being told it wasn’t happening.
If we’d known sooner, we could have made alternative arrangements and got on with our day. By 3:30pm, that opportunity had effectively been taken away from us.
We politely declined to rebook. Unfortunately, when a company wastes your time once, I’m not inclined to give them the opportunity to do it again.
Communication and managing customers’ expectations could definitely be improved.
12 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you for taking the time to provide such detailed feedback. We’re genuinely sorry that we were unable to attend as arranged and, more importantly, that you were given assurances during the day that the appointment was still going ahead.
We completely understand your frustration. When you were told that an engineer would attend that day, you understandably made your plans around this. Being left waiting until late afternoon before being informed that the engineer could no longer attend meant that you had little opportunity to make alternative arrangements.
We accept that our communication and management of your expectations on this occasion could have been much better. If an appointment is no longer achievable, we should make every effort to inform the customer as soon as possible rather than leave them waiting.
We’re sorry that this experience resulted in you deciding not to rebook with us. Your feedback has been noted and will be shared with the relevant team as we look to improve the way we communicate appointment updates with customers.
Booked an engineer boat to mount a tv…
Booked an engineer boat to mount a tv on an existing bracket. Specifically booked for 4pm-6pm to ensure someone was there. Called at 3 to say they were 30 mins away. Advised it needed to be after 4 and was advised another engineer would come. No engineer turned up! Was then advised it would be the following day. Waited in all day only to be called 1500 to say the engineer was no longer available. No engineer available the following day and couldn’t guarantee one for the day after. Utter waste of time! Extremely unprofessional!
12 września 2026
Opinia niezależna
Odpowiedź od HomeVision
We’re sorry to hear that you were disappointed with the service and appreciate the frustration caused by the changes to the appointment.
We would, however, like to clarify our booking process. We operate all day appointments, generally between 8am and 6pm. Any time period requested by a customer, such as 4pm–6pm, is a preferred/try appointment rather than a guaranteed time slot. We do not offer customers a choice of fixed two hour appointment windows.
Our engineers will normally contact the customer around 30 minutes before arrival. In this instance, when the engineer contacted you to advise they were approximately 30 minutes away, we understand you explained that someone would not be available until after 4pm, and an alternative engineer was therefore discussed.
We do apologise that the subsequent arrangements were not fulfilled and that you were left waiting without sufficient notice. We appreciate that this was frustrating and that our communication regarding the rearranged appointments could have been better.
Thank you for your feedback, which we will use to review how appointment changes are communicated to customers.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.