Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Zobacz więcej
Reakcja na opinię
Intially the site makes more issues,server not working lots of problems.But live chat support team helped lot especially gaetan,natasha .Thank you NB :please its request ,could you please mention doc... Zobacz więcej
Reakcja na opinię
Horrendous company for referencing. Won’t accept official payslips or bank statements as proof of income?!? If you’re self employed or run your own business you have no chance of being appro... Zobacz więcej
Reakcja na opinię
4,2
Dobra
695 recenzji
Odpowiada na 69% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Prompt responses and effective advice…
Prompt responses and effective advice and assistance, both of my queries were resolved efficiently.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Don't use it, please
This was an incredibly poor excuse for outward-facing customer work. I have been in a constant limbo of checking my guarantor's pay for the past 2 months and 10 days. I do not know what KPI Homeppl use, but surely they've gone past each and every one of them.
There's no feedback on provided documents, there's no chase for documents, there's no support - only endless automated emails requesting the same documents over and over again. Would never recommend the usage of this service to any other person, and am leaving an experience at 2 stars as homeppl ppl stayed just short of spitting in my face. That is, so far.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hello,
Thank you for sending us your feedback - we are sorry to hear about your experience with us on this occasion.
I am sorry to read that there were some issues, if you do have any questions or need any clarification please feel free to reach out to me directly on support@homeppl.com FAO Katie or via live chat.
We are grateful for all feedback, both positive and negative, and of course will carefully analyse your comments to make any adjustments that could help us improve our service going forward.
Wishing you a lovely day!
Katie
Timely support and help
Homeppl staff are amazing in the help and support which they provide.
7 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
He’s understanding
He’s understanding, and genuinely willing to help.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Issue resolved quickly and conveniently.
2 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin is very quick and helpful
Caitlin is very quick and always helpful when responding to queries of support. Thanks Caitlin !
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Amazing help from Sean
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Helpful service
The live chat assistant was helpful and prompt with his responses. My query has been solved.
30 lipca 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi Nafisa
Thanks for your feedback - if there is anything else we can do to help please let us know!
Kind regards
Katie
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Aleah Stands on business
Aleah is super helpful and very knowledgeable on her occupation. She helped me very rapidly and efficiently. Bless her
29 lipca 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
The chat with Aleah was really very…
The chat with Aleah was really very useful for me and gave me hope. I am very grateful.
29 lipca 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Living abroad and relocating to the UK
Living abroad and relocating to the UK, I had some issues in uploading all the information which are required. Gaetan helped me on the chat as much as they could. I would appreciate more flexibility for people living abroad as the entire process is tailored on UK residents, while "foreigners" might have different ways to provide the same evidence.
29 lipca 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Good response time and very helpful
26 lipca 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Your stuff was very patient and helpful.
Your staff was very patient and helpful.
23 lipca 2024
Opinia niezależna
Odpowiedź od Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.