Homecure PlumbersRecenzje 

109
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After hearing some rather alarming sounds from my boiler I called Homecure to investigate the issue. The fault was found quickly and the engineer took his time to explain my options to me. As my boile... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were very happy with our repair from Homecure Plumbers. We initially called around 7pm in the evening and was told a engineer could be with us between 8-9am the next morning. A lovely chap c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We use Homecure Plumbing to re-arrange our pipes, it is a brilliant and amazing company. Dave sorted out all the problems, and we were extremely impressed by the office too. They were professional, kn... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I called on Tuesday to arrange a plumber for Thursday. I waited the entire day, but no one showed up, and I didn’t receive any call or explanation—just complete silence. I followed up on Friday a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

Homecure Plumbers provides emergency and general plumbing services which include Boiler repairs and servicing, Boiler installation and maintenance, Drain clearance and problem solving of all domestic plumbing issues.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

109 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,4

Wszystkie recenzje

(109)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

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Oceniono na 5 z 5

Courteous and professional service

Courteous and professional service. Engineer identified and rectified the problem within a tight time frame.

11 kwietnia 2024
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Odpowiedź od Homecure Plumbers

Thank you, Bill! We're glad to hear you received courteous and professional service, and that our engineer identified and rectified the problem within a tight timeframe. We appreciate your feedback!

Oceniono na 5 z 5

Great Experience.

Great Experience..I had Keith pop over to replace a kitchen tap. Very professional and courteous.

16 kwietnia 2024
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Odpowiedź od Homecure Plumbers

Thank you, Dyfan! We're delighted to hear you had a great experience with Keith replacing your kitchen tap. We appreciate your feedback on his professionalism and courtesy!

Oceniono na 5 z 5

RAPID RESPONSE

RAPID RESPONSE. GOOD COMMUNICATION OVER THE PHONE. BOILER BACK WORKING - THANK YOU!

27 marca 2024
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Odpowiedź od Homecure Plumbers

Thank you, Kim! We're glad we provided a rapid response and good communication, and that we got your boiler back working. We appreciate your feedback!

Oceniono na 5 z 5

fast and efficient…

An extremely fast and efficient service. Lee couldn't have been more friendly, helpful and knowledgeable, and was able to fix our plumbing issue very quickly.

2 kwietnia 2024
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Odpowiedź od Homecure Plumbers

Thank you, Paul! We're delighted to hear you received an extremely fast and efficient service. We're also glad Lee was friendly, helpful, and knowledgeable, and that he fixed your plumbing issue quickly. We appreciate your feedback!

Oceniono na 5 z 5

professional and affordable

friendly, eficent, reasonbally priced!!
job well done!!!

21 marca 2024
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Odpowiedź od Homecure Plumbers

Thank you, Jackie! We're glad you found our service friendly, efficient, and reasonably priced, and that the job was well done. We appreciate your feedback!

Oceniono na 5 z 5

Great service and quick response!

Great service! Made a booking on the Monday for a problem at our office, they managed to get an engineer out on the same day to sort. Would highly recommend and use again!

12 lutego 2024
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Odpowiedź od Homecure Plumbers

Thank you, Chris! We're delighted we could provide a same-day service to sort out the problem at your office. We appreciate your recommendation and look forward to assisting you again in the future!

Oceniono na 5 z 5

Fast response and very helpful

A lovely chap called Kevin came to us on the day we called. Very quick response and fixed the problem. Very reasonable price and lovely man

14 lutego 2024
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Odpowiedź od Homecure Plumbers

Thank you, Sophia! We're glad Kevin was able to come to you on the same day, fix the problem quickly, and provide a lovely service at a reasonable price. We appreciate your feedback!

Oceniono na 5 z 5

Very helpful and quick

The plumber was efficient quick and helpful would recommend.

25 marca 2024
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Odpowiedź od Homecure Plumbers

Thank you, A.P! We're glad you found our plumber efficient, quick, and helpful, and we appreciate your recommendation!

Oceniono na 5 z 5

After hearing some rather alarming…

After hearing some rather alarming sounds from my boiler I called Homecure to investigate the issue. The fault was found quickly and the engineer took his time to explain my options to me. As my boiler was already coming close to 15 years old I decided the best course of action was to install a replacement. Homecure managed to squeeze me in at short notice to my delight, which means I am no longer worrying about the dreading thing breaking down! Honest and reliable team who I would be happy to use in the future.

22 marca 2024
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Odpowiedź od Homecure Plumbers

Thank you, CJ! We're glad we could quickly identify the issue with your boiler and provide clear options. It's great to hear we could arrange a replacement at short notice, giving you peace of mind. We truly appreciate your kind words and look forward to assisting you again in the future!

Oceniono na 5 z 5

Really good customer service from…

Really good customer service from Homecure

25 marca 2024
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Odpowiedź od Homecure Plumbers

Thank you, Nigel! We're delighted to hear you experienced really good customer service from Homecure. We appreciate your feedback!

Oceniono na 5 z 5

Outstanding service

Called Homecure to fix a broken boiler, they got here within 2 hours of my call. A very nice man called Josh arrived and promptly diagnosed a broken diverter valve. He went to get the part and came back straight away to fix it. Boiler is now up and running. Will call them again if ever in need. Outstanding service.

22 marca 2024
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Odpowiedź od Homecure Plumbers

Thank you, James! We're so pleased we could assist you quickly and get your boiler back up and running. It's great to hear Josh provided outstanding service. We appreciate your kind words and look forward to helping you again if needed!

Oceniono na 5 z 5

great experience

Lee was a great help! very friendly, great customer service!

25 stycznia 2024
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you, Nathan! We're glad Lee was a great help and provided friendly, great customer service. We appreciate your feedback!

Oceniono na 5 z 5

Profesional Plumbing Service

Have worked with Homecure and Lee for a number of years now and always found them professional, polite and good at what they do.

25 stycznia 2024
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you, J Wilton! We're delighted to hear you've consistently found Homecure and Lee professional, polite, and good at what they do over the years. We appreciate your continued trust and feedback!

Oceniono na 1 z 5

Badly run company

Badly run company. Appointment never kept. No explanation. For peace of mind go elsewhere

11 grudnia 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you for your feedback, Valerie. We’re very sorry to hear about your experience and apologise for the missed appointment and lack of communication. This is not the standard of service we aim to provide, and we’ll be reviewing what went wrong to ensure it doesn’t happen again. We appreciate your feedback and regret any inconvenience caused.

Oceniono na 5 z 5

Couldn’t recommend more.

Harvinder done a great job, explained everything in detail. Couldn’t be happier!

16 listopada 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you, Kelly! We're delighted to hear Harvinder did a great job and explained everything in detail. We couldn't be happier that you're happy!

Oceniono na 1 z 5

These people are scammers!

These people are scammers, do not use!! The sink stopper in bathroom was stuck. Quoted £79 for first 45mins, plumber came out and quoted £265 to take out sink stopper and replace with new one. I said no, too much, agreed to pay the £79 (he had been here only 20mins so far). He went away and came back with quote of £175, I agreed to that. He went away for about 45mins to get part and took about 1/2 hour to fit, but now pipe under sink was leaking, quoted another £120 to fix a problem which I believe he DELIBERATELY created to get another job. Not acceptable! Still waiting to hear to hear from Homecure.

16 listopada 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you for your feedback, Daksha. We’re sorry to hear about your experience and the concerns you raised. While this review is from some time ago, we still want to acknowledge your comments. We strive to provide transparent and fair service, and we regret that we didn't meet your expectations in this instance. We will use this feedback to improve our processes and ensure better service in the future. Thank you for bringing this to our attention.

Oceniono na 1 z 5

Avoid.

Avoid.

We called these plumbers out to fix our underfloor heating. They came up with a fixed price for the work which, though it sounded expensive I foolishly agreed to without asking for a break down of the costs. They replaced some parts and got the controls working but the heating still didn't work.

I had my doubts and checked the cost of the parts they ordered. Unless their rate was £200+ an hour there was no way the cost of the job could add up to what they quoted even including the initial call out fee.

I lost trust in them, didn't ask them to come back, and finished the job myself. I was worried they'd charge us even more. Also what was left to do was so basic it almost looked like they'd left the job unfinished so they'd have to come back.

I asked them for an itemised invoice. I had every intention of paying their bill, but wanted some reassurance that I wasn't being ripped off. Instead I got a phone call one night from someone accusing me of causing a fuss to try and reduce my bill. At no point did I ask for a discount, I just questioned their work, their quote and wanted an itemised bill.

I have paid them, because I stupidly agreed to their fixed quote at the outset. If you choose to use them, make sure you get a detailed quote before agreeing to anything. However, I don't trust this company and suggest you don't either.

10 listopada 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you for your feedback, Rob and Philippa. We’re sorry to hear about your experience and the concerns you’ve raised. We strive to provide clear communication and transparency in our pricing, and we regret that we fell short of your expectations in this instance. Your feedback is valuable, and we will use it to review our processes to ensure better clarity and service in the future. If there’s anything further you’d like to discuss, please don’t hesitate to reach out to us directly.

Oceniono na 5 z 5

Great and efficient service

Great and efficient service. Fixed my boiler. Attention to every detail. Well explained all the actions taken.

1 listopada 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you, Kat! We're glad you received great and efficient service, and that we fixed your boiler with attention to every detail. We appreciate your feedback on the clear explanations provided!

Oceniono na 5 z 5

All coll!

Homecure Plumbing truly deserves a round of applause for their outstanding service! We recently entrusted them with the installation of a new central heating system, and they went above and beyond. Not only was their team friendly and courteous, but they also left our place impeccably clean. To top it off, they completed the project ahead of schedule. I highly recommend their services for anyone looking for top-quality workmanship.

8 września 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you, Jerry! We truly appreciate your kind words and are delighted to hear you were so pleased with our central heating installation. We're glad our team was friendly, courteous, and left your place impeccably clean, and that we completed the project ahead of schedule. We value your high recommendation!

Oceniono na 5 z 5

I had the pleasure of experiencing…

I had the pleasure of experiencing Homecure Plumbing's exceptional service when they serviced our boiler. From start to finish, their team exhibited professionalism and responsiveness that exceeded our expectations. Communication was seamless, and we are definitely looking forward to being repeat customers. Five stars!

5 września 2023
Opinia niezależna
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Odpowiedź od Homecure Plumbers

Thank you, Dana! We're thrilled to hear you had an exceptional experience with our boiler service and that our team exceeded your expectations with their professionalism and responsiveness. We appreciate your five-star rating and look forward to welcoming you back as a repeat customer!

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