C Anderson & Sons LLP sent me the excellent engineer Mr Sharif Bouamama to service and power flush the boiler along with his work colleague with a number of visits by the manager, Martin. Sharif w... Zobacz więcej
Reakcja na opinię
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Another great job completed. Very slick operation from start to finish. Daily reports given with the update on what has been done, what is left to do, etc. (Never known anyone to provide this). Great... Zobacz więcej
Reakcja na opinię
One star would be generous. C Anderson quoted us over £3,000 more to install a new boiler than the Worcester appointed plumber we ended up using. Seriously question their pricing. I think the r... Zobacz więcej
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Nishard was absolutely superb today and went above and beyond to resolve the issues at hand quickly and to a very high standard. He was incredibly skilled, honest and professional and was lovely to ha... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
C.Anderson & Sons LLP are a family run London business and take pride in delivering a great service on all types of plumbing works, gas services, heating jobs, bathroom works, boiler repairs, boiler installations and many more.
Dane kontaktowe
25-27 Filmer Road, SW6 7BP, London, Zjednoczone Królestwo
- 0207 386 8888
- crawford@andersonandsons.co.uk
- www.andersonandsons.co.uk
4,3
Doskonała
413 recenzji
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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C Anderson & Sons LLP sent me the …
C Anderson & Sons LLP sent me the excellent engineer Mr Sharif Bouamama to service and power flush the boiler along with his work colleague with a number of visits by the manager, Martin. Sharif was courteous, calm, and quietly went about his work. He was very happy to answer all my questions and explain everything patiently and in great detail. Sharif voluntarily pointed out what I should know about. He and his work colleague hoovered and clean up the workplace upon completion.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Mary,
Thank you very much for your kind and detailed review.
We’re delighted to hear that you had such a positive experience with Sharif and the team. Providing clear communication, professionalism, and a clean, respectful service is something we take great pride in, so it’s wonderful to know this came across during your visits.
I’ll be sure to pass on your feedback to Sharif and Martin they’ll really appreciate your recognition.
Thanks again
Kindest regards,
Team
C. Anderson & Sons
Another great job completed
Another great job completed. Very slick operation from start to finish. Daily reports given with the update on what has been done, what is left to do, etc. (Never known anyone to provide this). Great engineers, great admin staff; 5 star communication. Tricky job due to the very limited area I had in the room. All other companies said it couldn’t be done. Next job already booked in. Thanks, Sam
8 kwietnia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Hi Sam,
Thank you so much for the fantastic feedback! It really means a lot to the whole team.
We’re especially pleased we could make the project work for you despite the space constraints, and it’s great to hear the communication and daily updates made a difference. We take a lot of pride in keeping everything clear and running smoothly from start to finish.
We really appreciate your trust in us and are looking forward to getting started on the next job with you.
Thanks again
Kindest regards,
Team
C. Anderson & Sons
They were extremely efficient.
We called C Andersons & Sons with an emergency in central London. They were extremely efficient. We will certainly use again!
9 marca 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Laura,
Thank you for your kind words!
We're really glad we could help quickly when you needed us. We really appreciate your support and look forward to helping again if you ever need us.
If you ever need anything in the future, we’re always here to help.
Kindest regards,
Team
C. Anderson & Sons
Excellent Company, always use them for electrics, plumbing and heating
Have been using this company for many years for plumbing, heating and electrical jobs. Fantastic company. Always very reliable, the office girls are very friendly and efficient, engineers turn up on time, they are always very pleasant, trustworthy and efficient. Would definitely recommend them.
1 marca 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Suzanne,
Thank you so much for your kind review and for continuing to trust us with your plumbing, heating and electrical work over the years.
It’s great to hear that you’ve had positive experiences with both our office team and our engineers. We take a lot of pride in being reliable, friendly and efficient, so your feedback means a lot to everyone here.
We really appreciate your recommendation and look forward to helping you again whenever you need us.
Kindest regards,
Team
C. Anderson & Sons
My heating system failed mid-December
My heating system failed completely in mid-December. I got quotes from two companies before choosing Anderson & Sons. I needed the hot water cylinder and boiler replaced, and a chemical power flush done for the whole central heating system. They did this work over the Christmas/New Year period and were very reliable. They also did the safety inspection and issued the new gas safety certificate. They are dependable, professional and they send clear communications about the work.
20 grudnia 2025
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Stuart,
Thank you for your lovely feedback.
A heating breakdown just before Christmas is never ideal, so we’re glad we could step in and get everything replaced and certified without delay.
It’s great to hear that you were happy with our communication and the overall service. We truly appreciate you choosing Anderson & Sons and taking the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Kindest regards,
Team
C. Anderson & Sons
The Anderson team were a pleasure to…
The Anderson team were a pleasure to deal with through the quoting process and as the works were completed on time and on budget. And they are nice!!!
25 lutego 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Tom & Harry,
Thank you so much for your kind words! We’re pleased the quoting process was clear and that the works were delivered on time and on budget. We also really appreciate you taking the time to leave a review.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
C. Anderson & Sons
Outstanding work, highly professional and fair - thank you Nishard
Nishard was absolutely superb today and went above and beyond to resolve the issues at hand quickly and to a very high standard. He was incredibly skilled, honest and professional and was lovely to have around. I have enquired about using Andersons & Sons again for some major plumbing works I have planned as I was so impressed. The best I have dealt with and would highly recommend.
23 lutego 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Sir/ Madam,
Thank you for such an amazing review. We’re thrilled to hear how happy you were with Nishard’s work — we couldn’t ask for better feedback.
Providing skilled, honest and professional service is exactly what we strive for, so it’s fantastic to know we delivered. We’ll make sure Nishard sees your kind comments.
We’d be delighted to help with your major plumbing works when the time comes.
Thanks again for your trust and recommendation.
Kindest Regards
Customer Service Team
C Anderson and Sons
Excellent service
Excellent service, installation was done very quickly and all rubbish taken away including old boiler. Subsequent service has been marvelous, engineers are always polite and efficient. I would have no reservations about recommending this business to anyone looking for plumbing/heating work.
18 lutego 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Vickie,
Thank you for your kind words. We're delighted you were happy with the workmanship and that everything was left clean and tidy. Your feedback on our professionalism means a lot to the team.
If we can assist with anything in the future please do not hesitate to contact us!
Thank you once again.
Kindest Regards
Customer Service Team
C Anderson and Sons
First rate job carried out
4 lutego 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Pat,
Thank you for taking the time to leave such a positive review. It was a pleasure to carry out the work for you and we are glad you satisfied with the works.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
C. Anderson & Sons
Completely reliable
Completely reliable. Always arrive when they. promise. Engineers know their stuff. Highly recommended.
8 stycznia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear S,
Thank you for the lovely review! We’re so pleased you were happy with the service. Turning up when we say we will and doing the job properly really matters to us. We truly appreciate the recommendation.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
C. Anderson & Sons
Andersens piping/tiling right choice
Andersens responded to my problem immediately. They sent two experts Nishard and Ibrahim for bathroom piping and tiling. They brought perfect solution , quick and proper fix, clean job after finishing. I recommend Andersens as an established company versus unknown local ones. Go for the known name always.
5 lutego 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Ibrahim,
Thank you very much for taking the time to leave such a kind review. We’re really pleased to hear that Nishard and Ibrahim were able to respond quickly and deliver a clean, effective solution for you. Your recommendation means a great deal to us, and we truly appreciate your trust in C. Andersons.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
C. Anderson & Sons
Disappointing experience with emergency boiler repair
I had a very disappointing experience with C Anderson & Sons LLP regarding emergency boiler works last week.
I was assured that the issue was minor and would be resolved the following day, which led me to proceed under time pressure while without heating or hot water. Unfortunately, the work was not completed and the boiler remained non-functional.
I raised concerns immediately and did not agree to further payment given the outcome, yet my card was subsequently charged.
The job report provided did not clearly explain what work had been carried out or why the repair failed, and referenced photos and notes that were not supplied.
I have since obtained independent advice and alternative quotations which contradict the explanations originally given. I am now pursuing a refund through formal channels.
I would advise others to exercise caution and to obtain multiple quotes before proceeding.
28 stycznia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Anna,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with your experience.
We understand how stressful it is to be without heating or hot water, particularly when emergency works are required, and we regret that this visit did not meet your expectations.
Our records show that our engineers attended as arranged and carried out diagnostic and investigative work on what proved to be a complex fault. With emergency boiler call-outs, initial assessments can sometimes change once the system is fully inspected on site, and unfortunately not all issues can be resolved within a single visit. The charges applied relate to attendance, investigation, and work carried out, in line with the terms agreed at the time of booking and authorised prior to works commencing.
That said, we take concerns regarding communication, documentation, and payment authorisation very seriously. This job is currently under internal review, and we have been attempting to engage with you directly through the appropriate channels to address the matters raised.
We don’t feel it’s appropriate to discuss detailed technical or payment matters in a public forum; however, we remain committed to resolving this fairly and transparently. We understand you have since been in contact with our technical manager, but please feel free to email me directly at plumbing@andersonandsons.co.uk
if I can assist further.
Kindest regards,
Team
C. Anderson & Sons
Specially good with this older person.
I chose this company because they are listed by Age UK as welcoming work with older people. My domestic plumbing let me down at a very busy time of the year. They responded promptly, first to stabilise the problem and restore some service. Then within a couple of days they planned and carried out the improvements I needed to ensure full service. They did all this without making a fuss, and were careful to leave everything in a usable condition after each session. One of them even went out of his way to make an extra visit late in the day when anyone else would have gone home, because of a detail I had overlooked. I will not think twice about calling on them again if I need their help.
23 stycznia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Ian,
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear that our team could respond quickly and help restore full service during what we know was a stressful and busy time.
Being listed by Age UK and supporting older customers in a respectful, reliable way is something we genuinely care about, so your comments mean a great deal to us. I’ll be sure to pass on your kind words to the team, especially regarding the extra visit — they’ll be delighted to know it made a difference.
Thank you again for your trust, and we wouldn’t hesitate to help if you ever need us in the future.
Kindest regards,
Team
C. Anderson & Sons
trying to locate a water leak
the plumber come out with all machines to locate the water leak. He pulled up flooorboards in the kitchen and bathroom and found no water leak. Then Neal the boss came as well to help. At the end there was no leak at all. I received a report and told Thames water they have a problem but its not in the property!
19 stycznia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Morena,
Thank you for your 5 star review. We’re glad we could attend promptly and carry out a thorough investigation using the appropriate equipment.
We’re pleased the report we provided helped you pass the information on to Thames Water and clarify where the issue lay. If you need any further assistance in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
C. Anderson & Sons
Great customer service
Great customer service, flexible appointment times, Josh was polite, friendly and patiently answered all my questions. Felt confident I was getting honest answers and good advice.
10 stycznia 2026
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Joanna,
Thank you for taking the time to leave us a great feedback!
We appreciate it highly. I will pass the kind words over to Josh.
We are glad to know you were satisfied with the plumbing or heating works at your property and our family-run business.
If you require any assistance in the future for plumbing or heating works please give us a call.
Thank you
Team
C. Anderson and Sons
Very disappointing service!
Very disappointed that Andersons’ plumber (£150 call/out charge!) was unable to resolve our persistent long-standing overflow water leak through the ceiling - despite actually identifying the problem and being personable.
Experienced freelance plumber subsequently engaged by us last Sunday in desperation who switched off water supply in the pavement outside to renew faulty ball valve on tank in loft and charged only £170 for over two hours+ work!
Have always recommended Anderson & Co locally but no more as they need to employ more experienced and pragmatic plumbers!
Very sad!
(FYI £150 was paid to C. Andersons & Sons by NatWest Debit Card on 28/11/25 for a gas call/ out and another £150 was paid to C. Anderson & Sons on 03/12/25 by John Lewis credit card for a plumber call/out. Both the NatWest & John Lewis accounts are in my wife’s name of Ann Rosenberg - proof of payments to follow if I can take screenshots! £300 waste of money!!).
4 grudnia 2025
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Mr Bell,
I have tried contacting you but have yet to receive a response.
According to our records, the last time we attended your property was on Saturday, 23 January 2022.
We are unable to find any record of a more recent visit, and we also do not charge a £150 call-out fee.
Please could you contact us on 020 7386 8888 so we can clarify who attended your property and resolve this matter fully.
I look forward to hearing from you so we can get to the bottom of this.
Wishing you a Merry Christmas and a Happy New Year.
Team,
C. Anderson & Sons
A big thank you to Ian who serviced our…
A big thank you to Ian who serviced our boiler today. Super helpful!
/Anna
15 grudnia 2025
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Anna,
Thank you for leaving a lovely feedback about our engineer Ian. We appreciate it highly. As it helps our potential customers. We're glad to know that you're satisfied with the work completed.
If you require any assistance with plumbing or heating works please give us a call.
0207 386 8888
Kindest regards,
Team
C. Anderson & Sons
Origlend was extremely professional
Origlend was extremely professional and efficient when replacing some boiler parts and running an all day power flush. He is very knowledgeable and helpful. Cain is an excellent manager.
1 grudnia 2025
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Vicky,
Thank you for leaving a lovely feedback about our engineer Ori and manager Cain. We appreciate it highly. We're glad to know that you're satisfied with the work completed.
If you require any assistance with plumbing or heating works please give us a call.
0207 386 8888
Do NOT trust for Emergency Plumbing.
Honest Review:
- Called at 06:47 for emergency plumber due to blocked toilet - told them I needed an emergency plumber. They informed me they'd send someone immediately (& advertise as being in my home town - Battersea).
- Plumber arrived at 9am - not an emergency call-out.
- Fixed a fairly simple issue, but took 1.5 hours to do so (don't have evidence to say it wouldn't take this - so cannot be too judgmental - but it was unblocking a toilet).
- Charged me £320, based on emergency plumbing rate, despite plumber working normal business hours, and not coming out in a time-frame anywhere near an emergency and they'd promised (w/in one hour).
- Complained - spoke to office - said someone would be in touch ASAP. Didn't had to chase, and they offered a tiny refund on account (to spend more money with them - the audacity is phenominal).
I would put them firmly in the catagory of will screw you in any way to make £££ out of you.
21 października 2025
Opinia niezależna
Question pricing
One star would be generous. C Anderson quoted us over £3,000 more to install a new boiler than the Worcester appointed plumber we ended up using. Seriously question their pricing.
I think the reply below sums up the quality of the service ! Having had numerous emails from you and an invoice and quote it is interesting how you handle complaints.
13 października 2025
Opinia niezależna
Odpowiedź od C Anderson & Sons LLP
Dear Melissa,
Unfortunately we are unable to find you on our system. To assist you better, please contact us on plumbing@anderonandsons.co.uk with full name and address.
Kind regards,
Team
C. Anderson & Sons
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