When i tried to add a coupon code, the site checked me out instantly without even sending me to a confirmation page. Now technically this was Shop app's fault, as they were the ones who checked out... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love this company. I would not buy from anyone else. There quality is above all others. They are supportive in suggesting size when needed. Their customer support is awesome. I usually order custome... Zobacz więcej
Always really happy with this company always comes well packaged, canvas never creased easy to roll out and flatten. Haven’t started it yet but know will love end result. If ever I do have to contac... Zobacz więcej
Very happy with the whole process. Completely surprised when both of my recent orders arrived within a month coming all the way from Austrailia to Alberta, Canada. One of them being a custom. The pack... Zobacz więcej
Informacje dotyczące firmy
- Rękodzieło artystyczne
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- Rękodzieła
Dane kontaktowe
Australia
- homecraftology.com
4,0
Dobra
426 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products
Great products; great interaction from supplier. A good service. A good product. Really enjoyable.
1 kwietnia 2022
just too good
i have bought a lot of kits from home craftology and always recieved great service and prompt delivery .The only problem i have is the kits are so dam good i buy to many of them i reckon it will take me 10 years to get through the stash i have now .Keep up the good work love your stuff
31 marca 2022
Excellent product and Excellent service.
The service and response to any issues are always addressed and done with courtesy and speed. All my photo canvases have turned out well, except for one. When I called to make them aware of this, they immediately checked, redid the photo and will be sending the revised version to me.
Thank you.
31 marca 2022
While I absolutely love HC
While I absolutely love HC, my huge custom DP I just finished was constantly running out of drills. I had to notify HC 4 times to get enough drills. I am still waiting for the last color to arrive so it isn't completely finished yet. I had tons of drills left over but not the ones I needed. Otherwise, HC is a wonderful company!
31 marca 2022
Always great service from this company
Always great service from this company. Packages usually arrive within 6 weeks. And product is always up to great standard. Love this company and their product
31 marca 2022
From the vey first order l was hooked
From the vey first order l was hooked. Nice DP's, well packed,not too pricey & when done very lovely work.
31 marca 2022
An amazing company
An amazing company! Their products are Wei-made, quality items with plenty of supplies and beautiful, careful packaging. The boxes are sturdy, the canvases are loosely wrapped with ribbon that hold it so dents and rivers will not develop on the canvas. The entire project is lovingly inside a soft canvas bag so that everything is together and won't scatter when removed. The employees are kind, encouraging, offer great suggestions and then ask you to post your project to be enjoyed by others. Their Facebook group is incredible with wonderful suggestions and fabulous tips. I love this company, their ethics to make things right and their personal concern that our issues are resolved!
31 marca 2022
I love your products
I love your products, your company and your customer service. No one can touch that great product you produce or the care you take with each customer. You are the only place I order from.
31 marca 2022
#'s 173291 & 173292
Today, 3/31/22, I received your email asking me how many stars would I rate the recent order that I received on 3/30/22. First of all, I originally placed these 2 orders on 1/23/22 (yes, over 2 months ago), & was for a total of 5 diamond kits. For some unknown reason, you got the 2 orders mixed up. The "Planets" kit was placed in BOTH orders & you dropped the "50 Years" kit. You refunded me for one of the "Planets" & asked me to reorder the "50 Years" kit (which I did & have received it only as a separate order.) Yesterday, 3/30/22, I finally received 3 diamond kits (Sagrada, Sleeping Unicorn, & First Touch), but the "Planets" kit was not received. I opened up the "First Touch " kit first, because I did want to give this to the new mother two months ago. Well, 2 colors are missing from this kit: ID#'s 224 (1 bag), and 312 (5 bags). I have not checked the other 2 kits yet, but I am hoping they are complete.
I do appreciate all the help & support that I received from Patricia Joaquin in Customer Care, and her help I rate as 5 stars. But overall, with the mixup, delays, missing colors, I rate it as one star.
31 marca 2022
Just takes tooooo long.
31 marca 2022
My Son's Cat
The picture of my son's cat s turning out pretty good. It is the biggest picture I have done so far. It has to be done by July. I am pretty sure I can get it done.
31 marca 2022
Excellent quality
Excellent quality, fast delivery, beautiful packaging, very few defective drills. This company is top notch!
31 marca 2022
Service was prompt the packaging…
Service was prompt the packaging ensured safety of products, will purchase again also suggest to friends and family.
31 marca 2022
I tell all my friends where to get the…
I tell all my friends where to get the best diamond paintings. I love your paintings so much. Kim
31 marca 2022
Love all the projects I have done with…
Love all the projects I have done with Home Craftology The only problem I had was my tree pic was suppose to be 12 x 12 and it was 9 x 9. It turned out great though I just added a matte on the sides. Keep the great choices coming from Home Craftology!
9 marca 2022
Odpowiedź od Home Craftology
Hi there Audrey.
Thanks for taking the time to write a review for us.
I am sorry that you aren't happy with what you have received, however we do have a love your kit guarantee.
Our shipping options vary from country to country. We have express shipping available which can take 5-10 days and regular shipping usually takes around 2 weeks for most people. These are all on display in the checkout process.
All you need to do to get a full refund is get in touch with us.
If there are any defects send in a picture and we will refund you right away. If you have changed your mind just ship it back for a full refund.
We are always available to help you out, you can email us at customercare@homecraftology.com
Love this product
Love this product! Arrived when promised, and was exactly as advertised.
9 marca 2022
very pleased with product
8 marca 2022
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