Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everythi... Zobacz więcej
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Zobacz, co mówią recenzenci
The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a stor... Zobacz więcej
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching on... Zobacz więcej
The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
Dane kontaktowe
77 Metro Way Ste#1, 07094, Secaucus, Stany Zjednoczone
- 201-806-1827
- home@mtckitchen.com
- home-ny.mtckitchen.com
4,8
Doskonała
148 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
prompt delivery
prompt delivery, goods are as advertised. prices were reasonable and first time coupon offer was great.
27 października 2022
Great customer service and product as…
Great customer service and product as described!
Customer service was above and beyond! Appreciate their help and was able to receive delivery within 2 days
11 października 2022
Ordered a cutting board, got much more 😁
Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everything in writing despite us talking over the phone.
Made the whole process really easy and got local delivery in NYC within the next day. Honestly kind of shocked at how amazing the experience was and will definitely be ordering from MTC again and checking out the brick & mortar store.
4 października 2022
Quick and shipped out the next day
Quick and shipped out the next day. Just wished they packed the ceramics a bit better instead of just shipping it in a box.
I ordered a total of 11 bowls. Only 6 of them was pkged nicely so it doesn't break. The other 5 was just thrown in on the side with no buffer and can be easily broken.
26 września 2022
Excellent Shipping Service
I received my items within 3 days of ordering it since I live in NYC. They dropped off my package right at my doorstop which was excellent. The items I bought were not expired too which is a plus.
26 września 2022
Great service and top notch support
Great service and top notch support. I’m serious you won’t find customer service and quality care for their products anywhere else.
15 września 2022
Frustrating experience
My second order from MTC Kitchen was not great. They sent me an email saying a plate I wanted was in stock, so I ordered the plate the next day and added two other items (ones I wouldn't have purchased at that time) in order to avoid the large shipping fee. They sent out the order but did not let me know before shipping that the item they told me was in stock was not actually in stock. So I wound up with two things I wouldn't have bought right then, and no plate, which was the thing I actually wanted. When I emailed them, they apologized, but they did not, to make up for their mistake, offer me complimentary shipping on my next order. I won't be ordering from them again.
7 września 2022
Odpowiedź od MTC Kitchen Home NY
We’re terribly sorry for how this was handled. There was a stocking issue that made the items show as available before they were at the stocking location. We are trying to show a more accurate stock level in near future and appreciate you told us what you experienced through shopping with us.
The delivery guy just left the packages…
The delivery guy just left the packages on the street without any notification.
8 września 2022
I love MTC kitchen!
I love MTC kitchen!
Thank you for the mandoline. It's sharper and smoother than I could have imagined.
8 września 2022
Signed up for the newsletter but never…
Signed up for the newsletter but never got the promotion code as promised
6 września 2022
Odpowiedź od MTC Kitchen Home NY
Thank you for signing up to our newsletter. Could you please check your other email address that has been used to subscribe? If you do not find the email, please reach out to us at home@mtckitchen.com. We appreciate your patience.
Thank you very much!
Thank you very much!! I got one of the best Taiyaki & Takoyaki in NY from them. Boiled clam was cheaper than getting from market, and very good for frozen. I hope they have more delivery date!
3 września 2022
Opinia niezależna
pleasant experiences
Bought from them several times, pleasant experiences. Only thing is quite a few items are still not in stock, hope this will get better as everything is getting back to normal.
30 sierpnia 2022
MTC Kitchen for the win
On time, delivery guy was super nice, everything accounted for and packaged well. What is there to complain about? Thanks MTC!
20 sierpnia 2022
Very good high quality product that was…
Very good high quality product that was arrived the next day from ordering in NJ
20 sierpnia 2022
Everything went great!
Everything went great! Driver texted me 15 minutes before arrival and at arrival. Very professional and polite. Items were perfectly packaged and came at proper temperature. Will definitely be ordering again!!
18 sierpnia 2022
❤️ Love your products and super-speedy…
❤️ Love your products and super-speedy delivery
13 sierpnia 2022
Items were pack really well
Items were pack really well. I could imagine it can sit in the heat for hours and still keep its quality
13 sierpnia 2022
Fast response for customer enquiries
15 lipca 2022
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