Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everythi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a stor... Zobacz więcej
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching on... Zobacz więcej
The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
Dane kontaktowe
77 Metro Way Ste#1, 07094, Secaucus, Stany Zjednoczone
- 201-806-1827
- home@mtckitchen.com
- home-ny.mtckitchen.com
4,8
Doskonała
148 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to use website but lots out of stock
Really easy to use website and checkout, with lots of payment options (Amazon Pay, Google Pay, etc… wish there was Apple Pay too). I’ve seen their store in person so I know they’re legit. Only problem was lots of things were out of stock, especially common food items.
12 marca 2022
Odpowiedź od MTC Kitchen Home NY
Thank you so much for shopping with us, and for leaving the positive review. Currently we, as a distributors, have faced the global shipping container shortage and many items have been out but we are finding solutions to receive more products. Please bear with us for this moment and let us know if you have any questions regarding out of stock items. Thank you.
Delivery was perfect
Delivery was perfect
Product was delicious. The only problem was waiting. They didn’t have yellowtail fir months Order before they run out again
12 marca 2022
Odpowiedź od MTC Kitchen Home NY
Thank you for shopping with us. And we are very sorry for making you wait. The yellowtail has been very popular and once we receive the product, it is gone so quickly. We have tried to receive as much as possible with managing global supply chain problems. Thank you!
Delivery Guy is very nice and helpful.
Delivery Guy is very nice and helpful.
Excellent service, excellent product👍👍👍👍👍
10 marca 2022
High quality products & fast shipping
3 marca 2022
Great customer service and very nice…
Great customer service and very nice selection of dinnerware , happy with my whole experience !
1 marca 2022
The package came on time snd I was…
The package came on time snd I was updated every step of the way until the package arrived
28 lutego 2022
Customer Service was great
Customer Service was great! I made a small mistake on my order, and when I called the customer service line they were able to help me make a change and update my order so easily.
11 lutego 2022
A well laid out website and prompt…
A well laid out website and prompt shipping. Can't really ask for more.
7 lutego 2022
I love companies that have an alternative to Amazon etc
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching online for local options.
The can opener was a couple dollars less here than from Amazon which was great!
At the same time I ordered a mandoline that I’ve had my eye on for a while, but had put off ordering from Amazon because I know there are issues with fakes being sold.
Package arrived within a couple days, and everything was in great condition. Very happy with my order and shared with a couple friends as well. I’d definitely order from here again.
31 stycznia 2022
Great products and fast delivery
31 stycznia 2022
Highly Recommended
Highly Recommended
Asahi Juroku Cha is healthy and delicious.
The MTC price was right and the delivery was outstanding.
Thank you!
28 stycznia 2022
Great price and also quick shipment…
Great price and also quick shipment with care. The driver texted me three times about the estimate arrival, 10 min before arrival and where he dropped off ( since I was out of the house). Thank you so much!
26 stycznia 2022
Waste of time
Order was confirmed, then confirmed to be shipped and out for delivery. I was never contacted by the delivery driver (though I was told I would be), and the order ended up being refunded 20 minutes later. Weird and a waste of time experience.
19 stycznia 2022
Odpowiedź od MTC Kitchen Home NY
We are terribly sorry that we needed to cancel the item you ordered and gave you a different experience from what it should be. We take your feedback into account and will improve our system and service. We really apologize for the inconvenience.
I love the rice cooker everything came…
I love the rice cooker everything came right on time. and next day delivery was the best 👌 👍. I am a forever customer
17 stycznia 2022
very easy to navigate
12 stycznia 2022
Canled my order
24 grudnia 2021
Odpowiedź od MTC Kitchen Home NY
We are very sorry for disappointing you that we were not providing you with the product due to the inventory discrepancy. We will try to improve out system in the near future to avoid this problem again. We apologize for the convenience this has caused you.
OK Service, could do some improvements
Quick Shipping (compared to the online MTC Kitchen store where some of my 1+ months ago orders still haven't updated yet), but they could had let me know that the delivery was going to happen on what day... I didn't get any notification and just came home finding that there was a MTC box outside of my outdoor step.
21 grudnia 2021
Simple straightforward shopping and…
Simple straightforward shopping and speedy shipping. Not to mention a great product at an even better price.
17 grudnia 2021
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.