Ebooks are not provided in EPUB format despite being described as such on the website. They instead use Adobe's proprietary ACSM format which has limited support and requires an Adobe ID. I don't need... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
In May 2022 I purchased Moon Knight by Huston, Benson and Hurwitz Omnibus. Not used Hive before, but they had around 30% off and the David Finch cover I preferred. The book arrived promptly and with n... Zobacz więcej
Have used six or seven times so far with no issues. Price is pretty good compared to other online retailers. Sometimes even cheaper than Amazon, although not quite as broad a range of stock. Also g... Zobacz więcej
Reakcja na opinię
Several hours of attempting to download an ebook later.. I'm down £15, and instead of being glad of supporting local businesses wish I'd just bought on Amazon after all. The terrible app/ Adobe acco... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Hive.co.uk is an online bookshop which supports independent bookshops across the UK. Please note: WE HAVE NOTHING TO DO WITH HIVE HOME - PLEASE DO NOT LEAVE A REVIEW FOR THEM ON OUR PROFILE!
Dane kontaktowe
Zjednoczone Królestwo
- customerservice@hive.co.uk
- hive.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely Poor Service
I ordered an ebook to up load to my Remarkable having read online the format the ebooks come with are compatible. Hive's help section gives guidance how to download to my Mac in preparation to upload to my Remarkable. I had no joy the file was corrupt, so I contacted the help centre to be told that their books are not compatible with my Remarkable Tablet, however, she said she'd check with their IT and if it hadn't been downloaded I would be refunded. an email within the hour to me saying IT confirmed I had downloaded the book TWICE !!! and no refund would be forthcoming. £6.99 up the creek Steer Clear
I ordered one book and they "cheekily"…
I ordered one book and they "cheekily" added another copy at checkout. There is no way I accidently added two of the same books. I immediately contacted them when I got the confirmation but was told there was nothing they could do (obviously) and I'd have to pay to send the second copy back. I was about to buy the book off of Amazon but a friend said "Oh buy it from Hive, they pay a bit to a local book seller"... Now I know how they can afford it.
App will only work if you buy more products
Since the app update it says my reciever can't connect its too far away despite being within 10 metres and it working perfectly fine since being fitted over 18 months ago. Surprise surprise I can spend more money on one of there other products to boost the signal. Do your selves a favour don't buy this piece of junk you have to reconnect to the hub far too many times anyway during the year the customer service is also junk. Look into getting the app you boiler brand makes. Hive are squeezing for you to buy more of there products like a lot of companys using this kind of technology and they know it.
Great service
Good selection of books, quick easy delivery and kept me fully informed. Will use again definitely.
Hive is an excellent place to buy…
Hive is an excellent place to buy books, Always provide a good service! My go to book supplier!
The books are always in great condition, reasonably priced and delivery is fast.
Free delivery
Free delivery, books arrive in good time. One book arrived damaged, they sent out a replacement really quickly as was a gift for someone. They donate a percentage of the profits to a local book store. One note, I think the packaging could be more varied as books seem to arrive in the same type of box, which isn't always the best fit and could lead to damaged covers/ corners. Prefer these over amazon for books.
Horrendous customer service
Horrendous customer service. Paid £25 for an art book. Waited 4 working days with no notice of dispatch, when I chased I was told it was out of stock. I then asked for a refund which wasn't acknowledged until I chased 2 working days later.
I actively went out of my way to support these guys over Amazom but this experience has left me wondering why I bothered. Trash.
Nothing but great experience with these…
Nothing but great experience with these guys, prompt dispatch every time, sustainably packaged and supporting small local bookshops. Bye Amazon.
First time buyer
I have just used Hive for the first time. I looked at several of the big bookseller sites and all charged roughly £20 for the book I wanted but then added delivery charges of about £3-4 . Hive was £16.09 with no delivery charge. My book arrived in a couple of days in sturdy packaging. I am very satisfied.
Hive is my go-to online book shop
Hive is my go-to online book shop. Their prices are competitive, delivery is free (big win for me), customer support is excellent, they offer senior and student discount, and they support local book shops. Incredible service and definitely well worth writing a review for 👍🏻☺️
I buy most of my books here
I buy most of my books here, it would be all of my books but the stock could be improved. Good prices and they aren't Amazon.
Ordered a Ms Pac man Arcade
Ordered a Ms Pac man Arcade, price was less than amazon
Despite saying in stock order was cancelled, not a good showing
I've just ordered some books from Hive for the second time.
I have just ordered some books from Hive for the second time, the first order arrived within the stated time, they do free P&P. They were packed well and they donate to an independent book shop near you, which I think is wonderful.
No problems
Got what I wanted and for a good price. Arrived on time. Thanks.
I'm never using this company again
I'm never using this company again. They advertise ebooks in epub format, but they conveniently forget to mention they're locked down with DRM protection. To read them, you're forced to download ADOBE DIGITAL EDITIONS. My advice? Steer clear of buying ebooks from them; it's just a big time-waster.
Very good support.
I phoned hive with a problem setting up a tvr. They were very understanding and talked me through the set up procedure.
Hive are the best!
Hive are the best!! Great prices. Speedy delivery. Senior discounts. Free postage. Great service all round
At this incredible book store
At this incredible book store, I not only discovered the latest book I had been eagerly anticipating, but the fast delivery service ensured that I could dive into its pages without delay.
Excellent service
Excellent service, books arrive on time and well packed. Well worth supporting as they are a co-operative and support the high street. A welcome relief that there is an alternative to the "market leader"
I couldn't be happier with my…
I couldn't be happier with my experience at this book store! My order arrived promptly and was exactly what I had expected.
Doświadczenie Trustpilot
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