Hit Recenzje 

Yeah, they were really good when they were base.com but bought out last December and that's when the problems began. I ordered a PS5 game, they couldn't send it because they didn't have it in stock, even though the item was available for purchase on the website. They then cancelled my order after about a month only to put the same game out at twice the price the very next day. A ploy to get people to just go, oh alright then and buy at extra cost. Pretty disgusting.

Ordered a game my son wanted for christmas.
Initially they gave me no tracking so contacted them and they replied it was delivered a week before and then provided me with tracking info.
So back and foward with emails they have said it was poster through my letterbox (i have no letterbox) to which they replied they had been on google maps and all houses in my street have lettetboxs 😂.
My house and my neihbours do not.

To think i would want to waste my time over christmas trying to rip a company off for about 15 quid is an insult

Sensational service
Great price and free delivery right before Christmas
Thank you and will be using again

Excellent first time experience with this company.

Item was by far the cheapest anywhere, and from ordering to receiving took five days, which was perfectly fine by me, as postage was free, and there was also a tracking number. The item was also well packaged.

A very happy customer there, and I'll certainly be using Hit again in the future.

Never again I will use this business to buy anything. I placed my order on the 1st of December , today is the 13th of December and my one item haven't even been dispatched yet because they do not have what they offering on the website! I had one rude reply explaining they waiting on stock! Never again !

Ordered a Ps5 game on hit.co.uk now called (Base) because it was the cheapest i found the game. It said delivery 2-7 days. By day 4 i rang and asked why my game had not been dispatched yet, and was told i had the 2-7 day window. So i thought ok il wait . I then phoned them on day 6 and asked if they waited till 7 days to send a game as i might aswell have ordered from China. They fobbed me off with the weekend being an issue ,as i ordered on a Sat. Then said they have to wait for the supplier. Its over a week now and i have cancelled. Rubbish company. You do get what you pay for should have just ordered elsewhere.

I have the same issue. Grandsons birthday tomorrow. 5 days no tracing details wish I had ordered elsewhere.

Mary

Bought a couple of games with no issues then my last order was for two games. Only received one. Emailed to asked if this had been parcelled separately. I was then told that this is a family business and they “remember packing my order” just so happens and there was definitely 2. Told me the weight of the parcel was for two games…fully dispute this as I have been the post office and asked them to weigh and would you know the weight is the same. I will now be going to my bank to retrieve the money. Scam business and won’t use again.

Ordered a game on weekend and order cancelled this afternoon saying insufficient stock. Not refunded my money though and will likely take x amount of days to refund. Won’t be ordering again from this company as I now will need to go purchase for more in a high street shop as I needed this for a birthday present. Had I known this earlier I would have ordered online from another retailer

ordered a game weeks in advance didnt get it on day of release wont use again, pointless

Ordered ufc24 Thursday received Saturday morning very prompt delivery.

Fantastic service at a great price. Quick and efficient, will 100% use again.

Great price beat all the stores out there, they delivered on time... Will definitely use the site again. Highly recommended...

Quick delivery. Very happy.

Ordered Teminator Resistance Collectors Edition a few months ago, had an email today to say they will not ship to me. They said due to continued issues with shipping to me. Basically items arrived damaged and instead of taking this on board and finding out why they would rather blame me. I now have to order elsewhere a day beofre the game is launched. Absolute joke of a company and I beg, please do not use.

When the company was called Base they were a great company who delivered on time. I really need to look back on my past reviews because a few months ago I had the same problem with my preorder and it didn’t arrive until almost a week later. I preordered Sonic Adventures and I’m still yet to receive the game. The game came out on the 17th Oct, today is the 22nd Oct. Again prices are good but the service I’ve received has been poor and I won’t be using them again.

Always outstanding service and great prices, got to play Zelda Tears Of The Kingdom and Super Mario Wonder the day after their releases, cheaper than most will have paid, because I reordered through HIT as soon as the release dates were known.

Great prices for all games. Only thing that lets them down is when you pre order a game you won’t get on launch day. You have to wait a few days after. It’s happened to me a few times now. So I wouldn’t recommend pre ordering a game.

Recieved my purchase on time. It was well packaged and when i opened it it was inexvellent condition. The price was very good. Would use this seller again.