Really simple and straightforward booking, delivery and collection process. We booked a Mega Bag to take the waste from our bathroom refurbishment. It easily swallowed up our old bath, shower door an... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... Zobacz więcej
Very convenient website easy to use, bag delivered quickly and collected 48 hours after booking. Driver very helpful. They are expensive so need to be really needed and filled completely. It would... Zobacz więcej
Never had an issue. The initial purchase and then collection of the bag is usually seamless. They don't give you an exact date, but they've generally arrived earlier than expected. The bag work... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Dane kontaktowe
1000 Lakeside, PO6 3EN, PORTSMOUTH, Zjednoczone Królestwo
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4,8
Doskonała
23 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
100% I would use HIPPO again
100% I would use HIPPO again. Strong sturdy bag supplied and delivered the next day. No fuss ordering a collection. Picked the bag up nice and early 4 days later
9 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the great feedback! Glad everything went smoothly from delivery to collection, and that you found the bag sturdy and easy to use.
It's great to hear the collection booking was straightforward too, and that the team got there nice and promptly. Thanks for choosing HIPPO ,we'd be happy to help again anytime.
Team HIPPO
Fantastic
Fantastic. Quick and easy.
Less hassle than a skip with less time restrictions.
9 lipca 2026
Odpowiedź od HIPPO
Thank for for the 5 star review :)
Odpowiedź od HIPPO
Thank you for the 5 star review :)
Efficient booking service
Efficient booking service, polite and helpful call centre staff.
Good communication regarding collection.
Polite and efficient operative from collection team.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the lovely feedback. We're pleased to hear the booking process was easy and that both our customer service team and collection crew made a good impression.
Good communication and friendly, helpful service are what we aim for, so it's great to know that came across throughout your experience.
Thanks again for choosing HIPPO.
Team HIPPO
Good service & would consider using again
Booked the collection online Sunday afternoon and my hippobag was picked up Wednesday so very happy.
Would have liked to have had an idea of when it was being collected but when I contacted customer services, they were friendly & efficiently told me when.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the review. We're really pleased your bag was collected so quickly after booking online.
We appreciate your feedback about collection times too. While we can't always provide an exact slot, it's great to hear our customer service team were able to help when you got in touch.
Thanks again for choosing HIPPO, and we hope to help you again in the future.
Team HIPPO
The bag good job! was collected as arranged
The bag was collected as arranged, and no mess remaining. Thank you
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for your review! Glad the collection went exactly as planned and the team left everything clean and tidy afterwards.
We appreciate you choosing HIPPO and hope we'll be able to help again when the next job comes along.
Team HIPPO
Excellent service
Excellent service... speedy delivery of bags, long usage time from delivery to collection means I can get jobs done properly at my own pace due to health issues it takes me some time to complete work so a 6months to collection is amazing... if I've had an issue of any type the customer services have been outstanding resolving issues as quickly as humanly possible... the collections process is so simple and you don't even have to be at home for it either... excellent efficient and my only go to place for refuse and quality removal services
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks so much for the lovely review! We're really pleased to hear that the longer hire period works well for you and gives you the time you need to get jobs done without feeling rushed.
It's also great to know you've found both our customer service team and collection process helpful and easy to use.
We always aim to make things as straightforward as possible, so it's fantastic to hear that's been your experience.
We really appreciate your continued support and are delighted to be your go-to choice for waste removal.
Team HIPPO
Super easy and efficient service Highly recommended
Ordered Mega bag and paid for collection at the same time.
The bag easily held all of the waste soil and rubble from my garden clear up.
Arranging collection was super easy online and within 2 days the bag was collected without fuss I didn’t realise it was happening until later in the day when I noticed the bag wasn’t there any longer.
I would definitely use the service again and would recommend it to others.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for taking the time to leave such a great review! We're glad the Mega Bag was able to handle all the soil and rubble from your garden clearance, and that arranging the collection online was quick and easy.
It's always nice to hear when a collection goes so smoothly that it's done before you even notice! 😊
We really appreciate your recommendation and look forward to helping with your next project.
Team HIPPO
Odpowiedź od HIPPO
Thank you for the 5 star review :)
Incredibly easy
Incredibly easy. From ordering the bag through to the arranging collection and the actual collection.
If only they could help fill the bags as well! :)
It was fascinating watching the collection. Their Lorries are a wonderful piece of engineering. Very impressed.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the great review! We're glad you found the whole process easy from start to finish.
As for helping fill the bag too... we'll let you know when we invent that service! 😄
It's also brilliant to hear you enjoyed watching the collection. Our HIAB lorries do tend to attract a bit of attention, and it's always satisfying seeing a full bag lifted away in one go.
Thanks again for your kind words and for choosing HIPPO.
Team HIPPO
Simplicity and clarity
Very straightforward simple instructions easy process seamless collection
Can't fault the service so far
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the review! We're pleased to hear you found the whole process straightforward from start to finish.
Team HIPPO
Straightforward Process
Overall happy with the process. Quite straightforward but impersonal. Didn't even know it had been collected and was at home at the time. But for many that's probably a plus. Purchased bag from B&Q followed the straightforward instructions and was perfect for what I needed
8 lipca 2026
Odpowiedź od HIPPO
Hello
Thank you for your 4‑star review! We're pleased to hear you found the process straightforward and that the HIPPO bag was perfect for what you needed.
Team HIPPO
First class service
I purchased a Mega bag plus collection. The bag was delivered promptly the next day. Once I had filled the bag I booked the collection. I booked late on Sunday evening and the bag was collected Wednesday morning. The collection was quick and hassle free. This is not the first time I have used Hippo. It is a first class service and suits my needs every time. The website is excellent and any questions are answered promptly by customer service.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the great review and for coming back to HIPPO again!
It's nice to hear everything went smoothly, from the next-day delivery to the quick collection after you booked it in. We're also glad you've found the website easy to use and that the team has been there to help whenever you've had a question.
It means a lot when customers return to us, so thank you for your continued support. We're pleased the service keeps ticking the boxes for you.
Team HIPPO
Pace yourself no messing
Easy to order on line. There's plenty of time to get rubbish sorted into hippo bag ready for collection, which was quick and so the bag wasn't sat too long waiting to be picked up. Pleased with service.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the review! We're glad you liked the flexibility of the service. Not everyone gets a clear-out finished in a day or two, so having plenty of time to fill the bag can make all the difference.
Thank you for choosing HIPPO
Team HIPPO
Fantastic service from start to finish
Fantastic service from start to finish. The bag was delivered the next day after ordering and collection was simply a click or two on the website. The filled bag was collected in a couple of days and I didn't have to be there to see it. Brilliant all round.
8 lipca 2026
Odpowiedź od HIPPO
Hello,
Thanks for the great feedback! Glad everything worked as it should - quick delivery, an easy collection booking, and the bag gone before you even had a chance to notice it.
Really appreciate you taking the time to leave a review, and we're pleased the whole process was hassle-free from start to finish.
Team HIPPO
Odpowiedź od HIPPO
Thank you for the 5 star review :)
APPALLING SERVICE
AVOID. Absolutely useless. Repeated failure to turn up for collection, no communication and a list of excuses. Take your money quick enough and then fail to do what they're paid for. Appalling customer service. Book a traditional skip with another company.
8 lipca 2026
Opinia niezależna
Odpowiedź od HIPPO
Hello,
Thank you for your review. We’re very sorry to hear that you were disappointed with the service you received.
We acknowledge that your collection took longer than we would have hoped, and we sincerely apologise that this left you feeling let down by us. We understand how frustrating it is when collections do not take place as expected.
While we appreciate that this experience has damaged your confidence in our service, please be assured that your feedback has been noted and will be shared with the relevant teams for review.
We’re sorry we did not provide the experience you expected and thank you for bringing this to our attention.
Team HIPPO
Very poor service and attitude save…
Very poor service and attitude save your time and money and support local waste carriers.
8 lipca 2026
Opinia niezależna
Odpowiedź od HIPPO
Hello,
Thank you for your review. We're very sorry to read that you were unhappy with both the service and the attitude you experienced.
We take feedback like this very seriously and would like the opportunity to investigate exactly what went wrong.
Please contact us directly and ask to speak with our Customer Service Manager, providing any relevant order details so we can review your experience in full.
We appreciate you bringing this to our attention and would welcome the chance to look into this further.
Team HIPPO
Doświadczenie Trustpilot
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