The program is very good. However, the latest version of the Enso unit is a significant decline vs the prior version. The prior unit held a charge for multiple uses and multiple days if you didn't use... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using Hinge Health for a few years now, and it’s genuinely the best pain management and physical therapy program I’ve experienced. The device and app are easy to use, and being able to do my... Zobacz więcej
Reakcja na opinię
The insurance company JUST THIS MONTH send info and keep offering their services via countless mailings to my spouse to help prevent need for joint surgery and avoid pain rx. News Flash: He had b... Zobacz więcej
Reakcja na opinię
I've been using Hinge Health since January. It has been a wonderful experience for me, I started the physical therapy for pelvic floor. My PTherapist is very communicative, the Health Coach has... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Stany Zjednoczone
- 855-902-2777
- help@hingehealth.com
- hingehealth.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 63% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great for relieving pain and strengthening target areas
I've been using the Hinge Health app for a few weeks now. The PT and Health coaches have been very helpful and supportive. The exercise are mostly easy so far, but are perfect for my target areas. The sessions are short and on point and the exercise videos clearly explain how to do each exercise without any annoying cheerleading. I especially love the ENSO unit. It really helps reduce the pain.

Odpowiedź od Hinge Health
Great physical therapy for arthritis
My insurance company makes Hinge Health available to me for free. I have been following their exercise regimen for a few weeks now, and it is outstanding! I have arthritis in so many joints in my body that is progressing as I move through my 70s. I have always eaten healthy and taking good care of my body through exercise, but aging has really started to take its toll More recently.After just a few weeks of doing their recommended exercises—along with some of the extra strengthening and stretching exercises offered –I am feeling like I felt a couple decades ago! Also, I love the fact that I can ask my assigned PT folks questions, and they get back to me typically before 24 hours passes, often much faster. I look forward to seeing how much I can progress as the weeks and months pass. I would be devastated if my company decided to discontinue this benefit!

Odpowiedź od Hinge Health
Scam of a company
Scam of a company. Downloaded the app just to check it out and just realized they have been billing my insurance for in office PT visits for almost a year without my knowledge.

Odpowiedź od Hinge Health
It's just a scam to get money from…
It's just a scam to get money from insurance. The coaching is a joke. The PTs and coaches changed about three times in a month or two. They clearly have retention issues. Requests to tweak my exercises were first ignored until repeated requests. Eventually, I was told they could not do what I requested. Companies like this are why healthcare costs keep going up.

Odpowiedź od Hinge Health
Good results, appropriate exercises, accountability, and encouraging coaching.
Hinge health exercises improved muscle tone and increased flexibility, which I credit with reduced knee pain. The knee program treats the lower body as a whole, with a overlap with hip and lower back exercises. When traveling, only a cell phone with the app and an elastic band are all that's needed. The squats and lunges were particularly helpful. Communication with a coach encourages accountability, reinforced with online calendars and milestone markers. My coaches have been excellent, but I understand they have a huge caseload. It is apparent that a major goal of HH is to steer participants away from joint replacement. The only detriment is that, for overweight persons, the one-legged squats put a dangerous amount of weight on one knee.

Odpowiedź od Hinge Health
This is absolutely a scam
This is absolutely a scam. I signed up for low back pain exercise program. The exercise were useless. The camera kept advising me that I can stretch farther but does not specify exactly how I can do it properly. The coach are useless. In the brief time I used the app, my so call advocate coach kept changing. I couldn't keep up with their turn over personnel. After I downloaded the App, I think I only used it 5 times at most. I did not receive any productive treatments or products and yet they charged my insurance $1195.00 dollars. Even more outrages my Health Insurance actually paid them in full! Apparently they can make these outrages charges to my insurance just by answering my question via text and I have not even spoke with a live person, despite the fact that no productive service was provided. What has become of today's medical therapist's work ecthics? Nothing more than a money grabbing sham. Just realized they made charges on 6/23/24. I have now deleted the App

Odpowiedź od Hinge Health
I have tried twice to get help as this…
I have tried twice to get help as this is covered by my current employer and have twice been told with different joint concerns that I do not qualify with no reason given. Most definitely not a helpful or useful service for what they advertise themselves…joint concerns. USELESS. Save your time and avoid any disappointment from this serviceless option.
Again…USELESS!

Odpowiedź od Hinge Health
The insurance company JUST THIS MONTH…
The insurance company JUST THIS MONTH send info and keep offering their services via countless mailings to my spouse to help prevent need for joint surgery and avoid pain rx. News Flash: He had both knees replaced THREE YEARS AGO and ONLY takes an occasional OTC Tylenol. Beyond angry that insurance companies “sell your info” when you do NOT want these things

Odpowiedź od Hinge Health
Hinge health is a really bad joke and waste of money
Hinge health gave me exercises that I was unable to perform due to the pain. They said they were sorry I am unable to complete the exercises and charged my insurance company 250.00. Hinge Health is a rip-off. I would give them negative stars if I could.

Odpowiedź od Hinge Health
Waste of my time
I've been very unimpressed and disappointed with this service. Before I joined, they assured me that they had experience with hEDS patients and their specific exercise needs. We had a phone call conference (that she was late to). I felt like she was reading from a script. Very generic questions and answers, not really personalized at all, I felt like I was just a number in the queue and definitely not the focus of her attention while we were on the phone; at one point her music started playing on her phone as if she was doing something other than just talking to me. When I mentioned my hEDS; she didn't know what that was, and then said that she thinks she's heard of it before. I explained more of the situation, and made it very clear that the default routine exercises I was being sent would not work for my hEDS as they would actually make my situation worse due to my hypermobility. I was then told that they were reaching out to other team members to see is there was anybody with extensive knowledge. 2wks went by and I've heard nothing from them other than the default message that I haven't been doing my exercises and that they were there to help. If you don't know about something, like hEDS (which is understandable as it is rare), then don't claim to have extensive knowledge just to gain me as a patient. I was really looking forward to working with someone who truly knew the needs and requirements of someone with hEDS, and instead I'm left disappointed and unimpressed. Please do better before taking on a patient with very specific needs; don't claim to have knowledge in something if you really don't much about it other than you may have heard of it before.

Odpowiedź od Hinge Health
Give it a try
The program I’m using is via app on iPhone. I do not pay additional amount over my insurance. I had a back pain that went away after 8 levels — something that was low grade but not terrible. During this time my shoulder was getting to be very painful flowing a course of in-person PT. So I asked to switch from my back to the shoulder program. I am definitely seeing a significant improvement at 3/4 through the program. The PT is available to me for questions. The coaches do not do much for me, but that is fine and the way I like it. I’d recommend it for anyone who it’s available for.

Odpowiedź od Hinge Health
A lot of hidden costs for little return
This company, through my insurance program is charging "subscription" fees. I had one call, downloaded their app, indicated a pain point (you can only select one body part per "subscription") and got a few generic stretching exercises. I then noticed the $1000 claim on my insurance. I called my insurance company to find out what it was for and it was for "evaluation" (i.e. the questions I answered in the app). I then called Hinge to cancel so I didn't get charged again and told it was for a year's subscription. I said maybe I'd try something for a different body part pain, and she said "oh, that will be a new subscription and "care team". And we wonder why healthcare costs are so high :(

Odpowiedź od Hinge Health
It definitely helped my shoulder.
Hinge Health will supply you with a kit that includes a zippered pouch, 3 resistance bands of varying strength, motion detectors, and an Android device that has their app on it. (You need to use the app to know how to do the exercises.) The motion detectors are used to help ensure that the exercises are being done correctly. After a while you don't really need to use the monitors. You will also be assigned a Coach who helps monitor your progress and encourages you. There are forty levels of exercises, then you can continue as maintenance. HH has PhD-level Physical Therapists on staff, and they can be consulted through your coach when you are having difficulty with the exercises or even other issues. IMO it is a legit and helpful program, and I am convinced that it helped me avoid shoulder surgery.

Odpowiedź od Hinge Health
Definitely a data mining enterprise
Definitely a data mining enterprise. Only works with an app, but fortunately they will send you a tablet for free, and I only use the tablet with this app and have a dedicated email account only for this program, and I gave them a fake phone number. They will only help with one problem at a time, so it's not in any way comprehensive. If you have a knee problem and a back problem, you are out of luck and will have to get a real medical provider, which defeats the whole purpose of a program like this.

Odpowiedź od Hinge Health
I LOVE HINGE HEALTH
I have been on the Hinge Health program for over 1 1/2 years, and absolutely LOVE it! Since I started with it, it has helped me NOT have to get spinal shots for lower back and iliotibial band (side of leg) pain. I try to do a session which are very doable, can pick the level of difficulty, every morning and what a difference it makes!!! I wake up bent over and walk very slowly but once I "get my stretches in" I am good for the day.

Odpowiedź od Hinge Health
The app is OK; the rest is obnoxious
I got this free through my employer -- I certainly wouldn't pay for it myself. The app is alright, but the rest of it is just annoying. Don't trust their customer service staff -- those people don't seem to have a clue how the service actually operates. Don't trust the account settings either -- they may ask for your contact preferences, but then they're going to go ahead and completely ignore those preferences and do whatever they want. I HIGHLY recommend giving them a fake phone number -- you can't change it later, and while there's an option to opt out of texts they will ignore that and text you anyway. Basically if you do sign up I'd suggest to give them as much false information as you can and completely ignore any attempt they make to contact you. But the app isn't bad -- it has lots of room for improvement (they need fewer "coaches" and customer support staff and more app devs IMO) but it basically works as advertised -- gives customized routines of stretches and exercises, tracks your progress, and has some gamification elements for a bit of extra motivation. And refreshingly, no ads...which shouldn't need to be said about a paid app but these days it probably does...
(Edit: Originally this was a 2 star review, but somehow TrustPilot decided that leaving a two star review when they so far only had a single one star review increased their overall rating to three stars...so I've reduced mine to 1 star to compensate)

Odpowiedź od Hinge Health
Part of the problem not the solution
Part of the problem not the solution
Scum data broker company gets employee data from companies then sends emails and also post cards with open face, no privacy, in a way that allows others to create a profile with where someone works, lives, what kind of health they may have.

Odpowiedź od Hinge Health
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