Hillarys Ireland Recenzje 

5427
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Alan - Rocket has always delivered! And when I say that, I mean, Alan always, responds, follows through, measures, fits and delivers on every level. This is my third, perhaps fourth time to have Alan... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Phil was absolutely brilliant from start to finish! He was so helpful, took the time to let us choose our favourite blinds, and gave great advice on the best type to go for. The blinds were fitted pe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Greg coming into our home and helping us selecting our blinds. He also installed the blinds for us as well. We are very happy with the service and also the time frame the blinds were delive... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Following my previous review I was contacted by Hilary’s stating that they were willing to replace the damaged frames. They advised that this would take 3 months and they promptly fitted the new frame... Zobacz więcej

Reakcja na opinię

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O Hillarys Ireland

Napisane przez firmę

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Napisane przez firmę

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(5427)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1391

Napisz recenzję
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Oceniono na 5 z 5

I had a great experience with Hillary’s…

I had a great experience with Hillary’s from the very beginning of the process through to the installation of the blinds. The team were highly professional, and the quality of the product was excellent. Highly recommended!

21 października 2026
Logo Hillarys Ireland

Odpowiedź od Hillarys Ireland

Hi Mariana

We are delighted to hear that you had such a positive experience from your initial consultation right through to the final installation. It is wonderful to know that our team's professionalism and the high quality of your new blinds met your expectations. Thank you so much for your kind recommendation.

Kind Regards
Karen

Oceniono na 5 z 5

Phil was absolutely brilliant from…

Phil was absolutely brilliant from start to finish! He was so helpful, took the time to let us choose our favourite blinds, and gave great advice on the best type to go for. The blinds were fitted perfectly, and he left everything incredibly tidy. We’re delighted with the results and would highly recommend Phil to anyone!

28 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Amy

We are absolutely thrilled to hear about your fantastic experience from start to finish. It is wonderful that you received such helpful advice and guidance when choosing your favourite window coverings. We are delighted that the installation was completed to perfection, leaving your space clean and tidy, and we truly appreciate your high recommendation.

Kind Regards
Karen

Oceniono na 5 z 5

Excellent service

Marcel was great to deal with. Turned up when he said he would and lots of reminders about appointments.

26 października 2026
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Odpowiedź od Hillarys Ireland

Hi Paula,

We are so glad to hear that our prompt service and helpful communication met your expectations. Thank you for sharing your positive feedback and for taking the time to leave such a kind review.

Kind Regards
Karen

Oceniono na 1 z 5

Awful company to deal with - zero stars

Quite simply the worst experience I have had with a company.

I was sold a shutter that your fitters are inadequately trained to install.
When it subsequently broke, I tried on multiple occasions to have someone come out to fix it - the fitter then didn’t show up on the day of my scheduled appointment and ignored all requests to contact me by staff.
I was then told I could have a refund, which has not yet been processed despite being “raised with your accounts team” 29 days ago.

I have never in my life experienced such appalling service at every single stage of the process - poor quality products, fitted incorrectly and a completely ineffective customer service team when trying to sort out a simple issue.

28 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Andrew

Thank you for taking the time to share your feedback. We are deeply concerned to hear about your experience with the incorrect installation of your shutter, the missed appointment by our fitting team, and the unacceptable delay in processing your refund. This is certainly not the level of service we aim to provide, and we understand your frustration regarding these communication and administrative failures. We are currently investigating this matter with our installation and accounts departments to ensure your refund is finalized immediately and to prevent these scheduling issues from happening again.
The Team will be in touch as soon as we have an update.

Kind Regards
Karen

Oceniono na 5 z 5

Shutters fitted

Had Ion fit 3 bed rooms and French doors on 2 separate occasions. He is very professional and delighted with the shutters fitted. They are perfect, i would highly recommend him as a fitter and Hillarys

28 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Jen

We are absolutely thrilled to hear how pleased you are with your new window dressings across both occasions. It is wonderful to know that the installation was carried out with such professionalism and that the final results are exactly what you hoped for. Thank you so much for sharing your positive experience and for highly recommending the service.

Kind Regards
Karen

Oceniono na 5 z 5

Excellent service from start to finish!

Excellent service from start to finish! The fitter Suryan from Hillarys Blinds and his worker were very professional, efficient and did a fantastic job. The blinds look great, and the quality of the finish is excellent. They were also very tidy and cleaned up after themselves once the job was completed. Really happy with the overall service and would highly recommend them to anyone looking for new blinds. Thanks again for a brilliant job!

27 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Sean

We are absolutely delighted to hear about your wonderful experience with the installation team. It is fantastic to know that the fitting was carried out with such professionalism and efficiency, leaving your home clean and tidy. We are thrilled that you are so pleased with the beautiful finish and high quality of your new window dressings. Thank you so much for sharing your lovely feedback and for highly recommending our services with Suryan

Kind Regards
Karen

Oceniono na 3 z 5

Initial meeting was 100%

Initial meeting was 100%
Timeframe 100%
Fitting 100%
My only issue there are puckers in the roller Blind where it meets the bottom bar. It looks lumpy and doesn’t correctly fit the window to block out light.
I find there is too much of a gap around the top and sides to let in light.

21 października 2026
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Odpowiedź od Hillarys Ireland

Hi Kay

Thank you for sharing your feedback with us. We are pleased that our initial meeting, timeframe, and fitting met your expectations. However, we note your concerns regarding the uneven fabric near the bottom rail and the light filtering through the gaps around the edges of your new window covering.

We want to ensure your installation is correct, can you please call the customer service team to book a service call on free phone 1800882916 and we can assess further for you

Kind Regards
Karen

Oceniono na 5 z 5

Amazing service so helpful and…

Amazing service so helpful and professional. The blinds are great quality and price very reasonable.

27 października 2026
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Odpowiedź od Hillarys Ireland

Hi Rebecca

We are delighted to hear that you found our service so helpful and professional. It is wonderful to know that you are pleased with the great quality and reasonable pricing of your new blinds. Thank you so much for taking the time to share your positive feedback with us!

Kind Regards
Karen

Oceniono na 5 z 5

My experience with Ruairi was…excellent

My experience with Ruairi was excellent. All my questions regarding the blind were answered.I would highly recommend him to any friends interested in getting blinds from Hilarys.In my opinion you as a company are lucky to have such efficiency.

19 października 2026
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Odpowiedź od Hillarys Ireland

Hi Terry

We are absolutely thrilled to hear about your outstanding experience and that all of your questions were answered so thoroughly. It is wonderful to know that you found the service so efficient and that you would highly recommend us to your friends. Thank you so much for taking the time to share such kind and supportive feedback.

Kind Regards
Karen

Oceniono na 4 z 5

Lack of communication and long time to wait but turned out fine

The only faults I could find is I couldn't contact the rep about the installation. So no contact up to a few days before. It took over 3 wks waiting on my order to arrive which I found a long time to wait. My old blinds weren't taken away which would have been a bonus. Having said that the installation was seamless and professional and the measurements too were carried out with precision.

22 października 2026
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Odpowiedź od Hillarys Ireland

Hi Jerry

We are glad you enjoyed your experience with our seamless installation and precise measurements. We appreciate your positive feedback regarding our professional service. At the same time, we hear your concerns about the communication gap before the fitting, the three-week delivery wait, and the old window coverings not being removed. We are addressing these communication and disposal details with our team to improve our future service.

Kind Regards

Karen

Oceniono na 5 z 5

Great service

Great service, prompt, courteous and friendly. The curtains turned out as expected and the mechanism for adjusting their length is very welcome.

25 października 2026
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Odpowiedź od Hillarys Ireland

Hi Kerstin

We are so pleased to hear that you had a wonderful experience with our prompt and friendly service. It is great to know that your new window dressings turned out exactly as you had hoped and that you are finding the adjustable length feature so useful.

Kind Regards
Karen

Oceniono na 5 z 5

Having made contact with Hillarys

Having made contact with Hillarys, I received an email promptly inviting me to choose a date on which their representative could call on me. Date decided, a text from Colin informed me of the time he would call if it suited me. On the day, I got to choose the material and colour. Colin informed me of the approximate delivery date. In due course, he texted me the exact date and his arrival time. He fitted my blinds quickly and efficiently. Colin was very pleasant and did an excellent job. The blinds are lovely, the quality seems great and they really are blackout. I am very happy with my purchase.

26 października 2026
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Odpowiedź od Hillarys Ireland

Hi Cait

We are so glad you enjoyed your experience with our service and are pleased with the final result. It is wonderful to hear that the scheduling process went smoothly and that the communication regarding the appointment times was helpful for you. We are happy to know that the selection of materials and colours met your expectations, and that the installation was completed in such a timely and professional manner. Hearing that the quality of the new window coverings is to your satisfaction, especially regarding their light-blocking capabilities, brings us great joy. Thank you very much for sharing this positive feedback with us. We appreciate your support and hope you enjoy your updated space.

Kind Regards
Karen

Oceniono na 5 z 5

WHISPER 315383 Outstanding advisor

WHISPER 315383
I was so impressed with the professionalism of the customer advisor. He called on phone few times ahead of the first appointment to check if I would be available and the time was suitable.
He came on time on the day of appointment and offered professional advised with my choice of chosen fabric and style. He did an excellent job with the fittings and advised of the 2 years guarantee after sales service. Fittings was done ahead of the time agreed. Very friendly and professional.

TO HILLARY COMPANY IN GENERAL
About 3 years ago, an appointment was given to me but the customer advisor /representative did not turn up. I made a follow up call an hour or 2 hours after the agreed appointment time on the day, she promised she would call but did not come.

No apology email/text or phone call from the company. I was so disappointed and unhappy that day.

Hello Hillary/Karen, many thanks for your reply and measures to put in place.

Kind regards
Bake

23 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Bake

We are glad you enjoyed your experience with our advisor during your recent appointment. We appreciate your positive feedback regarding the timely communication, punctual arrival, and expert guidance provided during the selection of your materials and designs. It is wonderful to hear that the installation was completed ahead of schedule and that the details of our two-year guarantee were clearly explained to you. We always aim to deliver this level of efficient and friendly service to all of our clients.

At the same time, we acknowledge your comments regarding the missed appointment that occurred three years ago. We understand how frustrating it must have been to wait without receiving any follow-up or explanation from our team at that time. We regret that our communication failed to meet your expectations during that previous interaction. We have since taken steps to improve our scheduling systems and communication protocols to ensure that such lapses do not happen again. We are very grateful for your patience and for giving us another opportunity to assist you.

Kind Regards
Karen

Oceniono na 5 z 5

Soni and Marcin were very…

Soni and Marcin were very professional.Advice,selection of material by Soni.Curtains very well made.Marcin fitter very neat and did excellent job.Great quality material.

22 października 2026
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Odpowiedź od Hillarys Ireland

Hi Mary

We are so pleased to hear that you had such a positive experience with our team. It is wonderful to know that you received helpful guidance with your material selection and that the installation of your beautifully crafted curtains was completed to such a neat and high standard. Thank you for sharing your lovely feedback about the excellent quality of our products and service.

Kind Regards
Karen

Oceniono na 5 z 5

From start to finish everything was in…

From start to finish everything was in place. Measurements taken on time, delivery and fitting by a very good man named Mostel. So my wife and I were very impressed and happy.

23 października 2026
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Odpowiedź od Hillarys Ireland

Hi Michael,

We are absolutely delighted to hear that you and your wife had such a wonderful experience from the initial measurements to the final installation. It is fantastic to know that our team's punctuality and craftsmanship left such a positive impression on you both. Thank you so much for sharing your lovely feedback!

Regards,

Niamh.

Oceniono na 4 z 5

I needed clips for blinds

I needed clips for blinds. Got about 10-12 years ago and Jenny in customer service in the irish office wax able to help me.
Thank you so much. Great service
Chris

22 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Chris

We are glad you enjoyed your experience. We are happy to hear our team could locate the parts for your older window coverings. Thank you for taking the time to leave the lovely feedback for Jenny

Kind Regards
Karen

Oceniono na 5 z 5

Whisper 315383

Whisper 315383

Brilliant from start to finish. Explained everything from choices to fitting. Amazing. Can't recommend enough

22 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Good Morning

We are glad you enjoyed your experience with us. We are happy to hear that our clear explanations of the options and the installation process met your needs.
Thank you for taking the time to leave the lovely feedback for Tharmendran

Kind Regards
Karen

Oceniono na 5 z 5

Exceptional customer service

I needed spare parts for my perfect blinds and i could not figure out the ones or the process of getting them.
I contacted Hillary blinds with who id originally got the blinds and was very fortunate to connect with the very lovely Jennifer Lynam who went above and beyond to help me and her manner and kindness to me was very welcoming as you dont often get it these day

12 października 2026
Opinia niezależna
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Odpowiedź od Hillarys Ireland

Hi Patricia

We are so glad to hear that you had such a positive experience when looking for replacement components for your window coverings. We know how challenging it can be to identify the correct items and navigate the ordering process, and we are pleased that our team member was able to provide such welcoming, kind, and helpful assistance to guide you through it. Thank you very much for leaving the lovely feedback for Jennifer

Kind Regards
Karen

Oceniono na 5 z 5

Greg your sales man and fitter was just…

Greg your sales man and fitter was just great to deal with. He did a fantastic job hanging the curtains. I would recommend him.

14 października 2026
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Odpowiedź od Hillarys Ireland

Hi Sandra

We are so pleased to hear that you had such a wonderful experience with our team member. It is fantastic to know that the installation of your new window dressings was completed to such a high standard. Thank you so much for sharing your kind recommendation for Greg

Kind Regards
Karen

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