Amazing customer support, even sent my exchange items before they had received my return!! Quality of the clothes is good, the hoodies are a nice fit, and the shorts too. Looking forward to more desig... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Their products are nice quality but the communication from the owner is absolutely shocking. To flat out lie in an email about when the product will be shipped and then ignore all subsequent emails to... Zobacz więcej
Reakcja na opinię
Great products, quick delivery. Had to make a change in some sizes and went quite fast. Appreciate the support via E-mail & Instagram. I'll buy more gear that's for sure.
Bought the three skull black cord shirt, it is now my favourite shirt and I'll wear it till I die or it does, excellent quality
Informacje dotyczące firmy
Dane kontaktowe
Hereford, Zjednoczone Królestwo
- jamie@highdiveapparel.com
- highdiveapparel.com
4,1
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love this company
Ive ordered alot of different products from high dive. Top quality. Unique prints and well priced. My favourite brand right now.
16 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so so much
More spam emails than service
Ordered on the 28th of November at the time of writing this it’s now the 15th of December. Still no delivery…. Yet I have been bombarded with spam promo emails almost every day.
28 listopada 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
Hey
you would have had a email explaining the delay on the 9th and expecting shipping day, i am doing everything i can to catch up. I do expect your order to be shipped today or tomorrow
Sorry for the excessive emails, i see you have received 10 in the last 19 days, Think thats a mistake
thanks
Jamie
Been buying clothes from these guys for…
Been buying clothes from these guys for what feels like years! Great designs, great quality, great shipping…can’t fault them! I still wear the 1st t I bought…it’s still perfect after LOTS of washing! If you guys ever wanna sell some shares count me in…the is EXACTLY how a great business works💪🏻💪🏻 10/10⭐️⭐️
15 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thanks so much mate
Nice qualité,top effect on my…
Nice qualité,top effect on my jacket!!Love this item!!
13 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
Took a bit longer to get the item but…
Took a bit longer to get the item but all in all I suppose I should have expected it to. On the whole good service. Regards Beryl
13 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
Odpowiedź od High Dive Apparel
hey, i have sent a req to find out order info to try and help
Loved this brand
Loved this brand - haven’t baught from them for a year two. It’s always Quality great clothing. I was surprised by how long it would take to ship this time. I believe I’m on two weeks. But I was told it will be early next week. They have always been true to their word in the past. I’m glad this local business is doing well.
12 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much craig
Fair and honest review.- Took 16 days to ship
Fair and honest review.
I think the pricing of items is really fair and affordable.
Love the design.
I placed an order on 25th November and it stated it would ship within 5-7 working days. Which I think is a great time frame.
Unfortunately, it’s now the 9th December- 16 days later and it has only shipped today- after me emailing 6 times to chase an update.
I don’t mind being patient as I understand that it’s a busy time of year, thankfully my order should arrive in the next 3 days and will be here in time for Xmas.
But I would be aware of placing an order now as I’d say it’s very unlikely it’ll arrive in time for Christmas:
Can’t comment on the quality as it hasn’t arrived yet but just giving my honest experience so far.
9 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
Hey
my sincere apologies
your order would have been sent, and hopefully received by now? i had a friend help me with customer service over the last month as i normally do it myself but just had to print all day, and when the kids broke up from school my wife answered as many as possible but so so many, i emailed out 4/5 updates throughout December but you might have only received the first 1 or 2 as i expected your order to be out before christmas
i promise i have worked every possible hour to catch up with orders, we had 4.22 months worth of orders over black friday so i've just printed and packed as fast as possible
and tried my best to update people as much as possible
i have sent a req for order info so i can check better for you
thanks and apologies for the delay
you can reach me directly at jamie@highdiveapparel.com
Jamie
Good quality clothes
Good quality clothes, and as a bigger lad, they fit very comfortably and generously
9 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
Solid customer service
I've bought things through HD before, always been happy with the quality etc. but this time the service has marred with slow dispatch.
However, after I chased I was greeted with excellent customer service, quick responses, empathetic, personable etc. just all round solid which has 100% retained my custom.
A big shout out to Debz in the reponse team, she's top tier.
8 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
The only reason I have selected 4 stars…
The only reason I have selected 4 stars is I find the delivery time really frustrating. I am
Used to items being delivered in a day or a couple of days at most. I made my last order earlier this week and I imagine it won’t come until next week. Is there anyway of fixing this timeline?
Other than that, I love the products, I have so many of your T-shirts, hoodies and jackets now.
5 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
hey thank you very much
we print and make everything ourselves to order, no wastage, everything is printed and made for you in our own unit, we normally work in 2-3 days but over november things went a bit crazy
Overall Fab
Great customer service.
Fantastic, good quality items.
Will definitely be a regular!
5 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
Have brought a few t shirts over the…
Have brought a few t shirts over the years and I love the quality and the fact that the design is very individual
4 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
Awsome quality
If you like the style of the clothes or not is a matter of taste... but i tell you the quality of the shirts and hoodies i got is fantastic! ordering from switzerland again and again!
3 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you so much
Sempre soddisfatto.
Prodotti di ottima qualità.
Staff molto professionale.
3 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thank you very much
Love the designs and the quality is…
Love the designs and the quality is exceptionally high
2 grudnia 2025
Opinia niezależna
Odpowiedź od High Dive Apparel
thanks very much Jon
Odpowiedź od High Dive Apparel
thank you so much
Odpowiedź od High Dive Apparel
thakn you so much
Great Quality
Shirts are super heavy duty quality, prints are detailed, holds up to a lot of washes and still looks new. Love the designs.
1 grudnia 2025
Opinia niezależna
Love the quality of these products and…
Love the quality of these products and the care in the packaging and quickness.
29 listopada 2025
Opinia niezależna
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