High Dive Apparel Recenzje 

1210
•
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing customer support, even sent my exchange items before they had received my return!! Quality of the clothes is good, the hoodies are a nice fit, and the shorts too. Looking forward to more desig... Zobacz więcej

Oceniono na 2 z 5

Their products are nice quality but the communication from the owner is absolutely shocking. To flat out lie in an email about when the product will be shipped and then ignore all subsequent emails to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great products, quick delivery. Had to make a change in some sizes and went quite fast. Appreciate the support via E-mail & Instagram. I'll buy more gear that's for sure.

Oceniono na 5 z 5

Bought the three skull black cord shirt, it is now my favourite shirt and I'll wear it till I die or it does, excellent quality

Informacje dotyczące firmy


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,1

Wszystkie recenzje

(1210)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 139

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Oceniono na 5 z 5

Top tier customer service

I placed an order but couldn’t seem to work out if it would come in time for my fiancés birthday, when I say the customer service was TOP I mean it they responded within the hour took my order number to check and safe to say it’s out for delivery with plenty of time to spare. I don’t need to review the clothing as previous orders tell me the quality will be spot on!

28 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I've ordered from High Dive several…

I've ordered from High Dive several times. It sometimes takes longer to arrive than a bog standard ASOS type order, but the clothing it's much more unique. So, it's worth it. My latest order was upgraded to Saturday delivery at no extra charge.

15 maja 2026
Opinia niezależna
Oceniono na 3 z 5

Great Design, Bad Quality

The designs are really cool, definitely can’t fault that, but the quality isn’t fantastic. I bought a t shirt with a tiger print on it, wore it a few times but the neck has lost any elasticity so it kind of flops over.

The actual cuts of the t-shirt is odd as well, they are very long. I’m quite a broad guy but I’m only 5,10 so they hang over my butt, which is less than ideal. I think that’s more of a me problem…

it’s really hard to recommended the product at this price when the quality is sub-par.

I’ve seen a few other reviewers have the same issue.

8 maja 2026
Opinia niezależna
Oceniono na 2 z 5

The design is really cool but...

The design is really cool, but the quality is not consistent with what it says on the site. I ordered 4 T-shirts that were supposed to be 200gms but they are almost transparent. The order also took a long time than they promised.

4 maja 2026
Opinia niezależna
Oceniono na 3 z 5

The t-shirt designs are really cool but…

The t-shirt designs are really cool but the t-shirt quality isn’t great. Quite a thin material and the neck hole is absolutely massive. I ordered a 3xl because i like a really baggy fit but i could honestly wear it as an off the shoulder t-shirt.

20 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Frankenstein t-shirt 5 star quality

Got my husband the Frankenstein t-shirt and he loves it, really good quality, packaged well and delivered on time for his birthday. I'm now looking to get myself one, would love to see kids sizes and my boy wants one too!

15 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

Came through on promises

Bought 2 pairs of shorts and both quality if fabric and print came through. Found the company via IG, so was very nervous. Well most def get me some more if their stuff.
Only down side was delivery time, almost 3 weeks was a long wait, but I get and aprove the print on demand standard. 10 days was transport, so no biggie, just me being impatient.

21 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Late processing poor communication

A week since I placed my first order with this company and the item still hasn’t even been dispatched. No communication apart from an order confirmation. Reached out via email as their FAQ’s say to contact if haven’t heard anything within 5 working days, no reply.

Edit: got a reply from the company, terrible attitude with phrases like ‘fml’. Only reinforces lack of customer care and service. Asked for a refund and cancel, let’s see if it actually comes through

17 kwietnia 2026
Opinia niezależna
Logo High Dive Apparel

Odpowiedź od High Dive Apparel

Honestly, fuck my life😂
To the normal people—
We advertise we print and ship in 2-5 working days. (Usually 2/3 but say 5 for a safety net)
If i hadn’t have cancelled and refunded (yes you will get it) it would have been shipped within that timeframe. Absolutely no problem with a misunderstanding or misreading. But i can’t help that
The mind boggle is the thursday night 8pm email to ask where the order is (absolutely fine) but then leave thr 1 star review at 8/9am friday because the email wasnt replied too. Thats psycho behaviour. 😂🙈
Always do my absolute best to solve any situation but some just can’t be

Oceniono na 1 z 5

I deleted a one star review a few days…

I deleted a one star review a few days ago as I felt bad that a small company were struggling under pressure over Easter. I get it. I also have my own company to run. However I don’t put on an Easter promotion and then let all my staff go away for a knees up at a tattoo convention so they can’t fulfill orders (I was informed this is why there was a delay)
My order arrived after 8 working days. That’s fine, I get the delay but to get home and open my order to find it’s wrong is just taking the piss. Get a grip

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Wonderful package arrived today

Wonderful package arrived today. Great quality item and I love the designs on the clothing. My only criticism is whilst I know it might take a while to design each item it would be good to be kept updated however this was my first order so I will remember this next time. Thank you very much.

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

High Dive is awesome

High Dive is awesome !
Perfect stuff and great design, ONE problem : you will get quickly addict.
The back office answer fast and are very kind.
Thanks to Jamie, to your work, and just thanks High Dive to exist 🖤

16 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered a T-shirt and after 8 or 9 days…

Ordered a T-shirt and after 8 or 9 days of it not arriving I emailed a query, no response. It’s now 2 weeks since I ordered the t-shirt and it’s still not arrived and no reply to my 3 emails. I’ve have received several spam emails from High Dive trying to get me to buy goods but no response about my order. Terrible service, zero communication and one lost customer. Companies start behaving like this when they are teetering on a financial tight rope and struggling. With customer service like I’ve been shown, I’m not surprised.

16 kwietnia 2026
Opinia niezależna
Logo High Dive Apparel

Odpowiedź od High Dive Apparel

hey
my apologies
been trying to juggle easter holidays, people off on holiday, sickness and a tattoo convention, jade has been trying to entertain kids for the last couple weeks of half term and is catching up on emails each day so sorry you havent had a response yet!
but orders from 8/9 days ago have all shipped to best of my knowledge, we're shipping the weekends orders right now!
i cant see any info from this review at all so i have sent a info req
you can email me directly at jamie@highdiveapparel.com

Oceniono na 2 z 5

No dispatch, no response

Dispatch information non existent after 6 days and no response from customer service after two e-mails sent and a chaser via social media.

This might be acceptable if they weren't bombarding inboxes with marketing emails / campaigns on a daily basis. It's not exactly like the products are cheap, either.

Am really disappointed as I have ordered from high dive (checks notes) on 6 previous occasions but I suspect this will be the last.

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Resolved my issue, great customer service

I had an issue with a pair of shorts I bought from them which in the description said they were faded black but they arrived as grey shorts, they said it was printed on the wrong colour shorts by accident and are going to send me a new pair in the right colour.

I'm happy that they have offered to do this for me

6 marca 2026
Opinia niezależna
Logo High Dive Apparel

Odpowiedź od High Dive Apparel

hey mate
my apologies, you ordered the faded black shorts and tank, they should pretty much match?
when you emailed you should have gotten a auto reply with anything like this please send to me directly so i can get you sorted asap as jades off customer service til Wednesday this week

will email you now
jamie

Oceniono na 5 z 5

Absolutely love the t shirts

Absolutely love the t shirts! Designs are awesome, t shirts are premium feel and the team at high dive are brilliant! Even when they had delays in shipping they sent me a money off voucher! Keep up the amazing work guys!

13 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Didn’t fulfil the order

I’ve had a few items in the past. Quality of which have been decent. I’ve asked questions in the past about orders but never got any response.

The latest one was slow to ship, then when it did arrive there is one item missing. They don’t reply to emails, so at this point basically I’m not getting what I ordered and payed for.

2 lutego 2026
Opinia niezależna

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