High Dive Apparel Recenzje 

1210
•
Wynik TrustScore: 4 na 5

4,1

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing customer support, even sent my exchange items before they had received my return!! Quality of the clothes is good, the hoodies are a nice fit, and the shorts too. Looking forward to more desig... Zobacz więcej

Oceniono na 2 z 5

Their products are nice quality but the communication from the owner is absolutely shocking. To flat out lie in an email about when the product will be shipped and then ignore all subsequent emails to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great products, quick delivery. Had to make a change in some sizes and went quite fast. Appreciate the support via E-mail & Instagram. I'll buy more gear that's for sure.

Oceniono na 5 z 5

Bought the three skull black cord shirt, it is now my favourite shirt and I'll wear it till I die or it does, excellent quality

Informacje dotyczące firmy


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(1210)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 139

Napisz recenzję
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Oceniono na 5 z 5

Excellent quality T-shirts

Bought a few T-shirts from here now and they’ve all been really well made and printed perfectly! They’ve not shrunk, faded or cracked, so excellent quality as well as great designs! Will keep buying, thank you :)

15 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Good tshirt but really bad customer experience.

I've ordered a tshirt 8 full business days ago. It's been 14 days. I received an email confirming that my order had been shipped. The tracking number simply doesn't work. they have a link in their email, of course that link is broken.
On the app Shop, where you're supposed to be able to track the shipment, it says that they're still "preparing my order."...lol 14 days after the order was placed...for 1 tshirt...

The info on the website says so many contradicting things regarding shipments. "2-5 days for order processingé", "3-9 business days for EU orders". Then their confirmation email says "4-10 business days"...
What a F****** mess!

Tried to reach to High Dive twice, via email and message on the SHOP app (they use shopify). not surprisingly, no answers.

Total lack of service, like nobody's there...
don't buy there.

update: after posting a negative comment on trustpilot, I immediately received an email with the relevant tracking code and the package was delivered. so no harm done, except that due to faulty online tools and a general lack of communication, this could have been avoided and would have made the experience much much better. in the end, no harm done but I would advise Jamie and High Dive Apparel to

1. be much more clear on processing, shipping and delivery times. It's really a mess and contradicting info on site and in confirmation emails are super confusing.
2. even though everything is made on demand, almost 14 days to receive my tshirt is not acceptable when I have to pay 10EUR for shipping. that's simply too long.
3. fix the tools, so that customers have a clear view on where things stand. that would avoid so much frustration.

11 sierpnia 2025
Opinia niezależna
Logo High Dive Apparel

Odpowiedź od High Dive Apparel

Hey Nicolas
My apologies. Get me directly at jamie@highdiveapparel.com

I can’t see enough info here for me to know your order details so i have sent a request for them.

We recently changed couriers, about 3 weeks ago so sorry the link isn’t working.
Are you in Belgium? I might’ve found your order. To be fair average transit time to Belgium with the new couier has been 4-5 days. It was shipped on the 7th wasn’t it?


And it took us 7 working days to ship am very sorry. Its longer than normal. We have had some builders in as we are extending our unit but didn’t realise myself we had gone over our normal 5 working days cutoff so i do apologise
Please give me a email and i can forward you the tracking etc
Thanks
Jamie

Oceniono na 5 z 5

One of my new Go To companies

One of my new Go To companies. Used High Dive a few times now and the product quality is excellent, the designs unique/interesting and the service spot on. Highly recommended. Thanks High Dive!

7 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing quality

Amazing quality, original unique designs, great customer service, even the delivery packaging is mint....not a bad word to say - big up high dive!

6 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

I never received it.

I never received it.. it's been 2 months already.

16 czerwca 2025
Opinia niezależna
Logo High Dive Apparel

Odpowiedź od High Dive Apparel

hey, my apologies, i can see this has been lost, i can get this replaced for you or of course i can refund, always find the shipping to romania a little iffy, i saw on my last report it only had a 82% success rate :(
i use a new courier now though so hopefully it's better
Just give me a email and let me know what you would like to do

jamie@highdiveapparel.com
Thanks
Jamie

Oceniono na 5 z 5

Great product!

Overall very happy with the clothing i recieved from High Dive. Really great that they pre pay vat and customs, so you don’t have to worry about it (I’m from Denmark).

Really like the prints, they are awesome - Their shirts are en general good quality.

It seems like there is a slight size different on the different t-shirts, but same size chart and slight different color on the faded black than pictured on the website.

But beside that I’m happy for both delivery and the product overall, and I’m gonna buy again when they drop new prints. The shirts with arm and backprint looks great, more of that please High Dive.

26 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Great T shirt!

Nice fabric, fits great, and love the design! It’s buy first buy from High Dive but will definitely go back now

25 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

High quality clothes

High quality clothes, Fast delivery and super cool prints:) It’s not the first or last time I’m buying clothes from High Dive Apparel.
//Fredrik from Sweden

23 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

Charged £3.95 for delivery?!

Charged £3.95 for delivery, still waiting 4 days later - would expect this to be next day/2days max.. most companies have ditched delivery charges these days, expected better. If not received by end of week I’ll be cancelling order and won’t buy from High Dive again.

Edit - appreciate the update from the vendor, apologies I didn’t see your shipping policy. Thanks for chasing up delivery for me.

20 lipca 2025
Opinia niezależna
Logo High Dive Apparel

Odpowiedź od High Dive Apparel

Hey Chris, i am truly sorry🙏but we print and pack all orders ourselves. We don’t bulk make anything so we advertise that orders despatch in 2-5 working days (this is most commonly 3 working days)
I have req more information as I can’t tell what your order details are for me to check for you
Thanks
Jamie

Edit- thanks for providing order number, this has been shipped today 👍

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