Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Honestly, I was well impressed with hi5tickets, especially the way they handled the ticket issuance. Once I completed the booking, the ticket came through proper quick. N0 delays, no messing about,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a very good experience with hi5tickets while booking tickets for my family. We were looking for a budget friendly option, and I was quite happy to find a much cheaper fare compared to other tr... Zobacz więcej

Oceniono na 5 z 5

I had a very nice experience booking my Delhi flight with hi5. The prices were quite cheaper compared to other travel websites, which was a big advantage for me. What I really liked was the option... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Gotta say, the customer service at is spot on. Ran into a small issue while booking, but their support sorted it out straight away, really friendly lot and knew exactly what they were doing. Proper re... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you hi5tickets.com for all your…

Thank you hi5tickets.com for all your help
Sarah did a good job honestly I recommend her and the company for everyone.

3 września 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Khan,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

I have booked a Korea trip in July…

I have booked a Korea trip in July through Hi5tickets, this was my first time. The service has been excellent and everything has been explained thoroughly including the whole itinerary which has been created to according to our requirements. Big shout out to Jia and Aryan who have been dedicated to make our dream holiday come true. I got the refund at first as trip was cancelled but later on I rebooked and got exceptional care for my trip.

29 lipca 2025
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Oluwadamilare,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

We Thank you for your trust.

Customer Care Team

Oceniono na 5 z 5

Cheap tickets available on…

Cheap tickets available on hi5tickets.com I bought a ticket and hotel to Dubai on installments plan quick service.

9 września 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Malik,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 1 z 5

You guys are stilll bunch of liars

You guys are stilll bunch of liars. Show me where on Royal Air maroc where they said middle name is compulsory. Do you guys think this is my first time of flying. You waited for two months before you knew i didnt include my middle name. I still have all your mails and i will post it here for everyone to see who you people really are.

You are messing with the wrong person.

You even lied you asked me for the name, show me the prove and stop all the lies. Upon all the negative reviews, you people are still coming out to defend your incompetent attitude. People now know you for who your company is.

Middle name is never compulsory and the airline even comfrimed it, even google will tell you the same or maybe you people know more than the airline itself.

So if you claim you asked me for the middle name and i never replied, how come it never came up until when i wanted to make the last installment after two months. You give people non genuine excuses and ripe people off their hard earned money

You are all bunch of liars and deceitful.

I even requested you people should give me my ticket like that with the first and last name and you couldn't provide the ticket.You told me airline cancelled my ticket because i didnt include my middle name, so how did I cancel it, very funny

Show me that proof where you asked for my middle name severally.

Do you even know how many times i have booked tickets with agents who never even asked for any copy of my passport. All they needed was my details. If you people dont know how to handle business you can close up. If truly you claim you asked for my details and i wasnt replying, why dint you people call me but you come online and start lying about it.

Even when i wanted to pay the second installment, took you people 4 days to send a link to pay, i had to keep messaging severally up to about 5 times before you people replied so how come the middle name was never mentioned.

If you people dont stop the lie, i will post all the mail conversations from beginning to end so people can see the prove of everything. I hate people that go about lying and deceiving others.

I ended up booking the ticket with another 3rd party who never even asked for the middle name or a copy of my passport and you are here still arguing and telling me what is not. The only mandatory name is your first and last name. You people should learn and stop the argument. If you people dont stop all this argument, i will go on and keep exposing all what you guyz did wrong.

Below is from Royal air maroc:

No, including your middle name is generally not compulsory when booking a flight with Royal Air Maroc, as long as your first and last names match your passport information.

I can see your reply, looks like you people dont understand English.Come let me enlighten you. So where does it say on the website middle name as against what you are saying you asked me. Stop this nonsense and stop arguing. When it says given name, its not mandatory to add your middle name. If you dont understand english, go back to school and learn. On my passport my middle name is written beside my first name. So jst because it is written beside it does that mean its my first name? Also, you had to wait till after 2 months before asking me for middle name. You have been into the business for a while so you people dont know the necessary details from the first time I submitted. You are very funny. A ticket i ended up booking and travelled and came back with another agency without even sending a copy of my passport or adding any middle name. You are all bunch of jokers

15 sierpnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Ajibola,

We apologise for the inconvenience, just to remind you there are two sections on the passport, Surname and Given Names; which was provided incomplete.

You are quoting the false reference of Royal Air Maroc(deliberately we assume) as per their directions it is clearly mentioned on their website:
Fist names (As it appears on the passport)
Surname (As it appears on the passport)

Please visit the link below for correction:
https://www.royalairmaroc.com/nl-en/information/travel-documents

This is not a good practice to start blaming businesses/companies for your mistakes.

We are there for you to serve.

Thanks.
Customer Care Team.

Oceniono na 1 z 5

Scam

Aryan, I stand by what I said that your company is a scam. I have all the emails and chats to prove and so I do not understand what lies you are referring to when you say you have done your investigations.
I would not recommend your company to anyone!

15 sierpnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Uka,

We apologize for the inconvenience caused, we have completely investigated your case, and it is a clear case of confusion/misunderstanding, no such evidence of your claim was found.

Please refrain from such words such as "scam", as we do not believe in scams and you were not being scammed.

You may contact us to discuss the matter, we are there to serve you.

Thank You
Customer Care Team

Oceniono na 5 z 5

Completed my Umrah

Completed my Umrah

Due to lots of financial hurdles, had the dream to perform the Umrah, they made this happen. Never new that I can pay them in3 instalments and can complete the tour of Holy Land. I really appreciate the way I was guided and sponsored to complete my tour, may you guys be blessed.

22 lipca 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Abdullahi,

We appreciate your blessings, and congratulation for your journey. We always strive to provide best to our beloved passengers.

Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

I've read lot of people comments but…

I've read lot of people comments but that is not true, i booked a flight and paid only 2 Instalments and paid the 3rd one after my travel was completed. Shiza warned me that if I don't pay the remaining amount an action will be taken against me, which is right if I am travelling and not paying the amount while I am buying tickets on instalment.

Many people I think don't understand how pay now or ticket purchase in installments work.

Great experience so far.

22 maja 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Lodhi,

Thank you for your understandings, we always strive to provide best to our beloved passengers.

We would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 4 z 5

Scam scam scam this company or pple is…

Scam scam scam this company or pple is a big scam I repeat do not have any business with them. I am going to report you guys to the authority if I don't have my refund you can't not eat my money and go free I work do hard for money

20 czerwca 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Akefe,

We apologize for the inconvenience caused, you may contact us to discuss the matter.

Thanks
Customer Care Team

Oceniono na 1 z 5

Avoid booking through Hi5 at all costs!

Avoid booking through Hi5 at all costs!

We booked flights to travel for our friends wedding in the autumn and had paid almost £2000 towards our flights already to then have them cancelled by Hi5 without communication as we had accidentally missed one of our payments.

When we tried to contact them they either offered to rebook the ticket for well over double the price we had originally agreed upon or give us an £80 refund. Since then they said we could use the money we’ve paid towards other flights.

We’ve rang several times to try and book alternative flights using our credit but have received no answer or calls back.

Please avoid using this company to book your flight tickets, it’s not worth the frustration or cost.

10 czerwca 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Hannah,

Our phone lines are open 9 to 5, we apologize for the inconvenience caused, we can not entertain passengers with ticket who do not pay the instalments intime, since we are not a charity.

It was better if you could have mentioned that you took the voucher as well for your future use since it was your mistake, yet you left the negative review.

Thanks.
Customer Care Team

Oceniono na 1 z 5

I booked a flight worth £8,000 through…

I booked a flight worth £8,000 through Hi5Tickets and paid nearly £2,000 upfront based on their promise that I could pay the rest in bi-monthly instalments. Everything seemed fine until I was 3 days late on a payment and suddenly, my entire booking was cancelled with no warning, no grace period, and no proper communication.

Instead of helping resolve the issue, they’ve now offered me just £85 back. Out of nearly £2,000 I paid, that’s all they think is fair? It’s a complete scam.

Their agent Aryan completely misled me, and once the money was taken, he was dismissive and unhelpful. No professionalism, no accountability. Just excuses.

This company operates on dishonest tactics and takes advantage of people. Missing a payment by 3 days should not result in losing thousands of pounds, especially without any proper notice or attempt to resolve things.

Avoid Hi5Tickets at all costs. I’m sharing this so others don’t get trapped the way I did.

3 czerwca 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear C,

It is easy to write big amounts in reviews to be prominent, yet you are clearly mentioning that you were late to pay the instalment, please bear in mind that we are not a charity; selling tickets for free. An ease to buy tickets on instalments is created for the passengers under certain terms and conditions, how can we be sure if you do not pay the instalments intime and leaving us in debt?

"Losing thousands of pounds", is a clear misleading comment.

Thanks for your understandings.
Customer Care Team.

Oceniono na 1 z 5

Don’t be like me…..If you are reading this

If you are reading this, very likely you are in the same doubtful position I was when I was about to use this company for my flight tickets. How I wish I followed my gut instincts, how I wish I didn’t give myself the headache, stress, financial loss and heartache by using Hi5tickets.

Using them cost me £1000 loss, they promised tickets, I paid 2 instalments and when it was time for the final instalment and to receive my tickets they came up with an excuse that the airline cancelled the flights which was a lie (airline confirmed flight is still flying). They then said they can provide me another ticket if i paid them £1928 more than initial agreed price.

Save your time, your money and most importantly protect your mental health. Don’t bother.. or you’ll end up regretting it. Just like I did!

P.s: I have evidence of chats, emails and recorded phone calls of all I went through with Aryan/Hi5 tickets. I expect a likely defence/reply which will be.. this is a fake review! Well it is NOT.. I am a real human with a 100% true review, who just made a a really stupid mistake patronising this sham company and hopefully saving you from doing same!

1 maja 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Ogunyemi,

We apologize for the distress being caused, we completely understand your frustration but sometimes airline matters are not easy as it seems.

We are happy to cooperate and refund the amount as per the rules, and we apologize for the inconvenience caused.

Please contact us to escalate the matter.

Thanks
Customer Care Team

Oceniono na 5 z 5

Excellent Customer Service

The fact that they offer 3 easy instalments to pay for the flights is convenient. Aryan Khan I would like to thank for handling and arranging flights for our umrah trip and then our trip to Pakistan. A courtesy call from Sameer to add to this to make sure everything was handled smoothly. I would highly commend these two people from the Team. Well done Guys!

30 kwietnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Miss Shabir,

We are delighted to hear from you, our preference is always our passengers. Hopefully we'll serve you again in future as we always strive to serve.

Thanks
Customer Care Team

Oceniono na 1 z 5

Hi guys please avoid this company at…

Hi guys please avoid this company at all costs . It's all a scam they provide fake promises and fake links . I booked a holiday to Turkey marmaris. I gave them the initial payment they said 2 payments are left to pay when trying to make the Second payment the link didn't work . I have tried to call them and when eventually getting through they said our links work it isn't our fault . I called them on the day I received the link but for the whole day they said they would send the link again which they didn't. I called multiple times and they ignored my calls the next day they said we can't honour this price as the payment link expired. Despite numerous calls about this link not working they ignored my calls . Now the next day they tried to charge me more for the same tickets. My original flight price was for £976.89 now for the same flights they are charging £1795.65 !!!!!!! Please stay away from this company at all costs

27 lutego 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Another Fake Review by Mr. Faisal Alam with a Fake ID.

Oceniono na 5 z 5

Great customer service

I recently booked a flight using this agency, and I had a fantastic experience. From the beginning, my case was handled by Aryan, who was incredibly professional, patient, and helpful.

What made my experience so great was Aryan's exceptional customer service. He was very patient in answering all my questions, no matter how many I had, and he provided clear and thorough information throughout the booking process.

I was also given the option to pay for my ticket in installments, which was very helpful and convenient. This flexibility made the entire process much smoother and less stressful.

Overall, I am extremely satisfied with the service I received. Aryan's professionalism, patience, and helpfulness truly made this a positive experience. Weldone for surpassing my expectations.

23 kwietnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Emmanuel,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 1 z 5

Please avoid avoid avoid

Please avoid avoid avoid . Payment plan doesn't exist and when you try to sort things out they try and charge you triple the amount PLEASE SAVE YOURSELF. go on a different website.

11 lutego 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Hi There,

Mr. Faisal Alam, bear in mind a strict legal action will be soon filed against you, as soon as you put fake reviews from multiple fake ID's, every evidence is being gathered. Remember, Defamation Act provides the equal rights to the businesses.

Be Careful,
Customer Care Team

Oceniono na 5 z 5

I have been dealing with A Khan and the…

I have been dealing with A Khan and the experience has been brilliant. Had a voucher and used it. Ticket issued
.

11 kwietnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Noah,

We are happy to serve you in your travel plan as we always strive to provide excellent services to our passengers. Our passengers are our true asset, would love to serve you in future.

Thanks
Customer Care Team

Oceniono na 1 z 5

Please avoid if possible

Please avoid it at all cost, this company is a scam. They lure you into a deposit to hold you down with low ticket fare which are not real
We booked a ticket for £4203 and were asked to pay in 3 instalment, at second instalment we were told to accept a new return date or plus 2 weeks or pay additional £1917. This was after wasting our time for 12 days. when we asked for a refund, we were charged £400 for cancellation. Our travelling plan was destroyed by this horrible agency. Total time and money waster.
They still advertise the same cheap tickets on their site waiting for their next victim.
Save yourself from the nightmare.

18/04/2025
We are yet to get back our refund. They said 20 working days and now it's more than that. £1343 was paid as deposit.

@14;38. Call received from this company, the caller was threatening me with a law suit. He was yelling on the phone and ended the call abruptly.

09/04/2025
I send an email on the 1st of May to let this company to let them know that we are yet to get a refund from the £1343 the we deposited on the 6th of March.
They never replied and we are yet to get a refund. When I called this afternoon, the call handler was so rude and he ended the call.
This is the worse experience of my life.

30/06/2025
This company did not return our deposit of £1343.
Please avoid dealing with them based on my experience. Worse experience of my entire life. They are giving reasons to make it right for them not to offer any refund. Don't be a victim.

16 marca 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Miss Mabel,

If an airline cancels the flight, they offer you the alternative, if passenger is not ready to opt-in for the alternative its a complete prerogative of the passenger either to cancel the booking or to comply. In your case; you opted-in not to comply first, and then you made another booking and repeated the cancellation.

We tried to facilitate and compensate you, but this is 9th false review inline from you. Yet, we are still refunding your amount excluding cancellation charges.

We would request you to please stop spreading falsifications. If you do not understand the ethics and core of airline bookings we must advise you to create a proper understanding. Try to understand there can be any unforeseen matter leading to flight cancellation.

Hopefully, we will never serve you again to secure ourselves and cure our precious time.

Regards,
Customer Care Team

Oceniono na 4 z 5

Aryan helped me with my booking and he…

Aryan helped me with my booking and he was very helpful.

18 lutego 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Asghar,

We are delighted to hear from you, our utmost priority is to provide excellent customer services to our beloved passengers as we always strive to provide our best. Would love to hear from you for your future itineraries and would love to assist you.

Thanks.
Customer Care Team

Oceniono na 1 z 5

Try to book tickets

Try to book tickets, just only got so many guestion and no tickets, they even ask why you going for two weeks not for the week. Have to call them and ask if i can buy, but on last conversation been told that price only for two seats not 4, thats fine, but then he is asking why I choose payment method where is offering on them website instead to not paying full amount. Just a time waste.

11 lutego 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Good Afternoon Miss Agne,

A Good Travel Agent always enquires about the travel plans of a passenger to advise them about the best travel plan that suits the needs of a traveler, and that is only possible if the proper questions are being asked. I believe there must have been some misunderstandings as none of our trained sales executive have the courage to speak any of the passengers wrongfully.

As your travel date was too far, the agent tried to introduce you with a facility of "paying in 3 instalments" which creates an ease of paying for the travelers, I wonder why and how this was questionable.

Upon enquiry; our BDM Called you right after some time you posted this review, after a polite introduction, your tone was extremely offensive and then you straightway disconnected the call.

No business was conducted with you, no bookings or reservations were made and yet you left a bad comment, which make us wonder about the authenticity of this review.

We are still available to serve you in a way you prefer, and apologize for any inconvenience you felt.

Regards,
Customer Care Team.

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