Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Honestly, I was well impressed with hi5tickets, especially the way they handled the ticket issuance. Once I completed the booking, the ticket came through proper quick. N0 delays, no messing about,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a very good experience with hi5tickets while booking tickets for my family. We were looking for a budget friendly option, and I was quite happy to find a much cheaper fare compared to other tr... Zobacz więcej

Oceniono na 5 z 5

I had a very nice experience booking my Delhi flight with hi5. The prices were quite cheaper compared to other travel websites, which was a big advantage for me. What I really liked was the option... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Gotta say, the customer service at is spot on. Ran into a small issue while booking, but their support sorted it out straight away, really friendly lot and knew exactly what they were doing. Proper re... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

£10 deduction

They deducted my £10 for refund charges. Anyway good experience so far.

24 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Good Evening Miss Olutosin,

We apologise for the inconvenience, some times we are bound with the rules and deduction/refund policies, charges for a refund is mandatory sometimes for a refund, either the nominal charges or sometimes a bigger amount.

Hopefully, we'll love to serve you again, as we always strive to help our passengers in their travel plan.

We are delighted to hear that you had good experience.

Thank you for trusting in us.
Customer Care Team.

Oceniono na 5 z 5

I really enjoy using hi5tickets

I really enjoy using hi5tickets, the booking process na very easy and smooth. From the moment I enter the site, everything clear and simple to follow, no confusion at all. I fit search flights, compare prices, and choose the best option without any stress.

Payment part no get wahala too, everything go fast and secure. I like how the whole process no waste time, e just straight to the point. Honestly, na very convenient service, and I go surely use them again anytime I wan travel.

24 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Miss Ansa,

As we always strive to serve the passengers, it is our priority to provide the best services. Do call us any time for your future bookings.

We thank you for your precious time.

Customer Care Team

Oceniono na 5 z 5

Prices are soaring up

Prices are soaring up, was thinking to delay my travel..but they sorted out my problem by offering pay in instalments. Got my ticket easily and will be paying in monhtly instalments. Great customer dealing and services.

24 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Peter,

Thank you for your time to review us, we are always there for you to help out in your travel plan.

Thank you for trusting in us.
Customer Care Team

Oceniono na 5 z 5

My.refund is going to be paid today

My.refund is going to be paid today. After, cancellation of my.booking to Africa could not travel because l could not afford my fare. It all happened in a jiffy, Aryan kindly.assisted me all the way he was helpful to me booked.the flight sent me a link to pay quarter of the amount when l changed he also assured me several times l called that l 'll.be reimbused which is what is happening now. I cannot thank him and Hi5tickets for the way it has turned out.

23 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Miss Grsce,

At Hi5Tickets, we always strive to serve the customer in best possible manners, we always try to issue the eligible refund on "as soon as possible basis". We would love to hear from you again for your future bookings and flights.

Feel free to discuss any of your travel plan with us. :)

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

Good experience

Good experience, staff professional and Aryan helped me to sort out my rebooking.

21 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Hardie,

Good to hear that you appreciate the way we hassle to provide best services.

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

Got Refund Easily

Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no chasing, no hassle £1470 with only a minor transaction charge, straight into the account. The whole process was clear and straightforward, which made a stressful situation much easier to deal with. Proper reliable service, really impressed!

20 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Morning Mr. Wahid,

As we always strive to serve our passengers, it is our priority to facilitate the passenger in every way we can. We appreciate your patience and trust in us.

We shall wait for the new travel plan.

Thank you very much.

Customer Care Team

Oceniono na 5 z 5

Had a cracking experience with…

Had a cracking experience with hi5tickets.com, to be honest. The whole booking process was smooth as anything and no confusion, no unnecessary steps, just straight to the point. It only took a few minutes to sort everything, which is exactly what you want when booking travel. Proper decent service, made the whole thing feel effortless.

20 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Aziz,

Thank you very much for taking time and reviewing us, we appreciate your kind words. Best of luck for your upcoming travel.

As we always strive to help passengers, we'd love to hear from you again and to book further tickets.

Thank you for trusting in us.
Customer Care Team

Oceniono na 5 z 5

Really impressed

Really impressed with hi5tickets.com - booking was dead easy, no messing about at all. Quick, smooth, and stress-free. Proper handy service, will definitely use again.

20 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Patel,

Thank you very much for taking time and reviewing us, we appreciate your kind words. Best of luck for your upcoming travel.

As we always strive to help passengers, we'd love to hear from you again.

Thank you for trusting in us.
Customer Care Team

Oceniono na 5 z 5

Absolutely brilliant experience with…

Absolutely brilliant experience with hi5tickets.com! I’ve booked quite a few trips over the years, and I must say this was one of the smoothest processes I’ve come across. The whole booking system is incredibly straightforward, no faffing about, no confusing steps, just a clean and easy flow from start to finish. Within minutes, I had my tickets sorted without any hassle.

What really stood out was how user-friendly everything felt. Even when selecting flights and comparing options, it was all laid out nicely, making decisions quick and stress-free. Payment was a breeze too, no glitches or unnecessary delays, which is always a relief. You know how some sites can be a right pain? This one’s the complete opposite.

Customer support was spot on as well, quick responses and very helpful. All in all, a proper top-notch service. If you’re after an easy booking process without the usual headaches, hi5tickets.com is definitely worth a go. Cheers for making it so simple!

20 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Munazzam,

Thank you very much for taking time and reviewing us, we appreciate your kind words. Best of luck for your upcoming travel.

As we always strive to help passengers, we'd love to hear from you again.

Thank you for trusting in us.
Customer Care Team

Oceniono na 5 z 5

Clear instructions

Clear instructions, easy to understand terms and conditions, easy payment process, just book and pay. hopefully the same booking process will be followed for my family holiday booking.

20 sierpnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Hi Mr. Mukhtar,

Thank you very much for reviewing us, we appreciate that you took time to review us again even your previous review was struck off by Trustpilot. Hopefully see you soon for your upcoming travel plan.

Sincerely,
Customer Care Team :)

Oceniono na 5 z 5

Bought pay in 3 instalments ticket

Bought pay in 3 instalments ticket, got the booking instantly. hopefully will be flying soon. The ticket agent was frankly with a bit cocky style but did the job.

17 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Irshad,

We humbly appreciate your dedicated time to review us, as we always strive to provide best to our beloved passengers. We wish you a happy tour for your upcoming flight. Hopefully we we serve serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

Great service

Great service, Sarah helped me to find the ticket in cheaper price for Lagos while others were selling in very high price.

17 kwietnia 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Hi Mr. Lee,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your future travel. Certainly we would love to serve you again. :)

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

Due to the ongoing conflict in Middle…

Due to the ongoing conflict in Middle east, our flight got cancelled, upon verifying with airline I got to know the difficult situation we are in. We 5 people were about to fly the very next day. Thanks to aryan he helped me to get the full refund from the airline with in 15 days. He assisted me for a future travel plan too. Thank you for saving our precious hard earned money.

15 marca 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Hi Hameed,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your future travel. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 5 z 5

Outstanding service from Aryan

Aryan provided excellent help booking my flight to Accra, Ghana. His calm, composed, and respectful demeanor made the whole process smooth and stress-free. Highly recommended!

30 marca 2026
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Frederick,

Thank you very much for your feedback and we genuinely appreciate your dedicated time to review us. we always strive to provide best to our beloved passengers.

Wishing you safe travels and an absolutely wonderful trip, filled with unforgettable moments, smooth journeys, and amazing experiences. :)

Thank you for trusting in us.

Customer Care Team

Oceniono na 1 z 5

It’s been more than a year

It’s been more than a year. I’ve been demanding a refund of over £1000, which they just will NOT issue. They promised to refund everything after my tickets got cancelled, which was a lie. They then said they’ll give me £1000 in credit, which they then refused to give, just a major SCAM

12 grudnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear "Consumer",

This is your second review on our page, and there is no evidence of your existence, based on your profile there are total 3 reviews and all of them are negative, the 3rd review is also for a travel agency; it seems the pattern of fake reviews spread by a fake ID.

Please come up with your real ID or else do contact us to resolve your matter "if there is any", call us during work hours on 01618501650.

Thanks.
Customer Care Team

Oceniono na 1 z 5

BIGGEST SCAM EVER! African customers please avoid

This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with West African sounding names to appeal to people who spend thousands going back home to Ghana and Nigeria etc.

You wll not get your money back or your ticket. Save yourself the hassle. This company is a company full of scammers. Aryan especially is a nasty piece of work.

10 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

best instalment plan booking

I felt very welcome by Aryan, the travel experts over phone, especially by Olivia, so knowledgeable, friendly & polite. On other occasions I use other companies, but I will definitely be booking again with Oilivia, the booking process was so easy especially their 3 instalment package plan.

15 września 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Ken,

Thank you for sharing your experience, we always try to serve our customer in best possible way.

Thanks
Customer Care Team

Oceniono na 1 z 5

I had written a negative feedback below…

I had written a negative feedback below for not receiving my refund from Hifive which I had waited for over 4months. Following my feedback I received a call from Hifive demanding for me to pull down my negative feedback before they can refund me, they reported that it was their policy. The conversation was recorded so I have evidence. It’s unethical and immoral for Hifive to attempt to gag members of the public life myself who have worked extremely hard for my money only to be cheated, swindled and defrauded by Hifive. Please thread with caution, I’m sure that most of the positive feedbacks are written by Hifive employees. Do not buy from Hifive they are fraudsters.

15 lipca 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Okoli,

Thanks for your feedback and precious time for writing the review 2nd time. Please, do read the terms and conditions before defaming us.

We appreciate your time.
Thanks.
Customer Care Team

Oceniono na 5 z 5

Experience for booking a China Trip was…

Experience for booking a China Trip was amazing, Aryan helped me decide which flight I should take due to the tough schedule of my job routine. The time was managed very well and price was amazing. I highly recommend Aryan to get excellent experience of Customer Service, and Yes the ticket was issued with in 30 minutes of paying the amount.

Recommended.

21 października 2025
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Mr. Li,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your Trip to China. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Oceniono na 1 z 5

Aryan and hi5tickets

Aryan and hi5tickets, it is over six months now that you have failed to refund me.
I have made several attempts to contact you on email and WhatsApp but you have failed to respond to any.
I will be posting evidence of our conversation soon.

16 kwietnia 2025
Opinia niezależna
Logo Hi5tickets.com

Odpowiedź od Hi5tickets.com

Dear Customer,

We have replied many of your reviews, you were unable to pay the instalments in-time and applied for a full refund violating the agreed terms and conditions. Please bear in mind the service charges are always deducted before you apply for a refund.

Please read our terms and conditions before you mislead others.

Thanks.
Customer Care Team.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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