Sent mine back for an exchange and the whole process was surprisingly easy. Was kinda worried after reading some reviews, but the replacement arrived fast and fits perfect now.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
got my parcel stolen outside my door and man i wasn't hoping for anything but just wanted to let them know. so glad i've got insurance and they sent out a replacement like within the next few days. ju... Zobacz więcej
Reakcja na opinię
Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... Zobacz więcej
Reakcja na opinię
Ordered some Jeans that looked different in person than they did online, sent them back to their returns address in China around 10 weeks ago costing £17.65 and haven't been refunded or heard anything... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!
Dane kontaktowe
Zjednoczone Królestwo
- help@hypeessentials.co
- hesntls.co
3,2
Średnia
216 recenzji
Odpowiada na 73% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Can't complain with free shopping and…
Can't complain with free shopping and no tax. Definitely worth it and fits exactly as described. I'll be ordering more!
11 grudnia 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Santino,
Thank you for your kind feedback!
Glad to hear you like them!
Looking forward to seeing you again at HESNTLS.
Cheers,
Jamie.
Thanks!!
Man, you guys need to change up the photos. The jeans looks even better irl than on the photos. Bought 4 pairs and would definitely recommend.
6 grudnia 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Erick,
Thank you for your kind feedback!
Glad to hear you like them!
Feel free to drop us an email to let us know which photos need improvements and we'll definitely look into it!
Looking forward to seeing you again at HESNTLS.
Cheers,
Jamie.
The flare jeans and nv denim fits to…
The flare jeans and nv denim fits to the t and material is mad comfortable. Would advise anyone to just dm them to check if you're unsure on the size. They get back really fast.
2 grudnia 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Duke,
Thank you for your kind feedback!
Glad to hear you like them! Our NV Denim & Flare Denim are really popular!
Looking forward to seeing you again at HESNTLS.
Cheers,
Jamie.
First time ordering to try it out and…
First time ordering to try it out and no issues with shipping and customs. Got my order smoothly and fit perfectly. Will shop again.
30 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Dillan,
Thank you for your kind feedback!
Glad to hear all went well with your order as it should!
Looking forward to seeing you again at HESNTLS.
Cheers,
Jamie.
i have bought an item for about a week…
i have bought an item for about a week almost 2 weeks and i haven’t received any update on it and it just seems like a scam this is my order number ORDER #56198
24 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Ed
Thank you for your review.
Your tracking has been updated via email to you to your Gmail.
Please check your inbox and spam to check if it's filtered into your Spam/Promotion inbox.
Parcel is already pending delivery today.
Cheers,
Jamie.
Got their nv denim and knife denim
Got their nv denim and knife denim together for the 20% off, quality is superb for the price. Can't wait to get more.
29 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Hayden,
Thank you for your kind feedback!
Great choice of selection!
Glad to hear you like them.
Looking forward to seeing you again at HESNTLS.
Cheers,
Jamie.
Oliver was extremely attentive and…
Oliver was extremely attentive and expedited my order knowing I need them before my birthday. Props to you. Jeans fits hard.
28 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Connor,
Thank you for your kind feedback!
Glad to hear you it was received in time before your birthday.
Happy birthday to you!
Cheers,
Jamie.
Dropshipping claiming that they make the jeans.
I purchased a pair of jeans, believing they were authentic. However, after three weeks with no delivery, I began to suspect something was wrong. Using Google Lens, I found the exact same jeans on AliExpress for half the price. Attempts to contact the seller for a refund went unanswered. The website claims refunds are issued as store credit, which doesn’t solve the issue. Avoid buying from this store—it’s not worth the hassle.
16 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Chiru,
Thank you for your kind feedback.
We've checked and all your emails has been responded to promptly within less than 24hrs.
Please check your Spam/Junk for your email if you don't see our reply.
To answer your question, AliExpress sells other brands like Rolex, LV and Hermes. And all of us know they are not the same. Low quality copies are all over the internet nowadays and our quality speaks for itself.
You can check the thousands of tagged images on our Instagram from real customers tagging us in their order.
We pride ourself in our entire production line and will be more than happy to provide video/images of our factory and packing line.
As for returns, we only handle them in store-credit as we've covered all shipping and taxes to ship them to you and it's only fair that we require customers who purchase to genuinely want them.
Fun fact, we used to offer full refund and have customers who wore them for an entire month before returning them to us for a refund.
Since then, we've changed our policy to deter such customers.
Nonetheless, we'll be more than happy to offer a full-refund for your order once you've received it should you be unsatisfied with your order.
Hope that answers your question.
As for your order, due to privacy issue, we can't share your email and order details here, please feel free to drop us an email at help@hypeessentials.co for us to assist you.
Cheers,
Jamie.
Every new collection goes hard
Every new collection goes hard. Topped off with the free shipping, exceptional. Would love to get a puffer next!
26 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi James,
Thank you for your kind feedback!
Glad to hear you like our new collection!
Weather is turning cold, get yourself a puffer!
Cheers,
Jamie.
Tried out their shorts during summer…
Tried out their shorts during summer and shipping was relatively fast. Got their denim recently and it fits like a glove. 100% recommend.
22 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Remy,
Thank you for your kind feedback!
Glad to hear you like our shorts and denim!
Fun fact, some of our customers are still wearing their shorts since circa 2017 and still holding strong!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Got it as a birthday present and boy…
Got it as a birthday present and boy was he mad in love with the jeans. Got the size recommendation from james and and fits perfectly.
20 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Lance,
Thank you for the kind words!
Glad to hear the size recommendation works!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Size 40 out here giving mad props
Size 40 out here giving mad props to them for making big boy wish comes true. Zara ain't gonna cut it from now on.
17 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Lennox,
Thank you for the kind words!
We try to provide sizes for our big boys fans out there!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
The quality is mad insane
The quality is mad insane. Tees are washed perfectly for the vintage vibes and denim goes hard when paired together. Can't wait to get a jacket to complete the outfit.
16 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Andreas,
Thank you for the kind words!
Glad to hear you like them! Our jacket is absolutely sick in hands as well!
Wait till you have it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Ordered on 1st oct and got my orders…
Ordered on 1st oct and got my orders like 7-8 days later. For free shipping, it's rather fast and most importantly, there's no tax. Will be coming back soon for more!
11 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Jorge,
Thank you for the kind words!
We provide free shipping & taxes!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Better than expected
NGL, got tempted when I saw their ads. Pants is sick in hand and fits exactly how I wanted it. Many thanks!!
11 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Leighton,
Thank you for the kind words!
Glad to hear it fits you nicely! Tag us in a IG Story/Post if you happen to post it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Got the knife denim and wow
Got the knife denim and wow was I surprised by the quality and fit. Definitely coming back for more. At this price, it's a steal.
28 października 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Alexander,
Thank you for the kind words!
Our Knife Denim is one of our best selling denim currently!
Glad to hear you like it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Fast and reliable shipping
Fast and reliable shipping. Parcel came nicely wrapped and packaging quality is sick even without opening. Jeans fits perfect for me.
14 października 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Ian,
Thank you for the kind words!
We pride ourself in our packaging and quality of our denim!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Tried the flare denim
Tried the flare denim with a size up and it fits perfectly like mentioned on the website, can't see any reason not to leave a good review!
2 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Brantley,
Thank you for the kind words!
Happy to hear you like them!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
I got two pairs of jeans from hesntls…
I got two pairs of jeans from hesntls today and they are really spectacular.
The material of these jeans is perfect and I recommend everyone to buy them on their site.❤️
10 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Madalin,
Thank you for the kind words!
Happy to hear you like them!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
5/5 for the jeans bro
5/5 for the jeans bro. Worth every penny and doesn't look cheap. Goes well with my jordans and definitely love to try out more!
2 listopada 2023
Opinia niezależna
Odpowiedź od hesntls.co
Hi Marko,
Thank you for the kind words!
We place a huge emphasis on our product quality making sure every piece that goes out from us is A class.
Glad to hear you like it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.