I absolutely love my Capsule-It! So much so that I have purchased three units to give away to friends of mine who are also supplement enthusiasts. Not only is the product amazing, but the customer ser... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service is top tier. Ive never had a problem receiving an answer or solution to any situation promptly... Simply reach out for anything questions, order adjustment, or information on products... Zobacz więcej
The new "mix" calculator is a great addition to an already great company with great products. Gave it a try last night and it makes figuring the perfect ratios for this aging body. The ability to ca... Zobacz więcej
I had made an error in order and emailed about a change before the order processing was done, thankfully Kristine emailed me back within 5 mins to let me know the changes had been made just in time.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!
Dane kontaktowe
P.O.Box 2417, 60078-2417, Palatine, IL, Stany Zjednoczone
- 1-866-445-9040
- help@herbaffair.com
- herbaffair.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A great product!
If you are like me and take a lot of herbal supplements, you know how costly that can be. Buying the powered herbs in bulk is much cheaper, but most medicinal herbs taste really bad :-b The answer is to use capsules, but that is messy and VERY time consuming. This easy-to-use device reduces this hours-long chore into about a 20 to 30 minute process to get 100 capsules!
But wait, there's more: When you're done, toss the Capsule-It into the dishwasher and it's ready for reuse.
Be aware, you have to order based on the size of capsules you use. I got one for size 000, and I'm about to order one for size 0.
Great customer service
Great customer service. I ordered the wrong capsule size and after emailing them they changed my order within a few hours.
Best quality products on the market
Best quality products on the market, good customer service and just a unique company with unique product
Excellent Customer Service!
I was having trouble on a Friday night trying to place an order. And Kristine responded to my question quickly. I was so happy to complete my order. Thank you for excellent customer service!!
High-Quality Customer Centric Focus
Recently, in the process of expressing a concern related to a particular product of Herb Affairs offerings, I reached out to their help desk, where Kristine got back to me right away. She was incredible at communicating with me, first because I felt that she not only listened to me (through email), but that she also dialoged back and forth until she understood my point of view and then could then assist me. I don't often write such a review, but the high quality manner of service that Kristine provided was remarkable.
Excellent customer service
I placed an order and made a mistake. I emailed Herb Affair to see if it was possible to correct my error without canceling and heard back very quickly confirming the update had been made. What service!!
I've been a customer of Herb Affair for 5 years
I've been a customer of Herb Affair for over five years, and while I recently encountered an issue with my order, Kristine from their customer service team absolutely saved the day. She was incredibly responsive, empathetic, and went above and beyond to resolve my problem quickly.
What impressed me most was how she handled the situation with genuine care and professionalism. She immediately processed a replacement order and kept me informed throughout the entire process. It's rare to find customer service representatives who truly understand the value of taking care of long-time customers.
Kristine's communication was prompt, friendly, and reassuring during what could have been a frustrating experience. She turned a potential negative into a positive, and that's the mark of exceptional service.
I'm grateful for representatives like Kristine who make Herb Affair stand out from other companies. She's definitely an asset to your team!
Highly recommended - both Kristine specifically and Herb Affair as a company that clearly values their customers.
Quick customer service
Quick customer service. When I accidentally entered the wrong shipping address and emailed customer service, I received a response fixing the issue within 12 hours.
I am just getting started in my journey…
I am just getting started in my journey with making my own herbal remedies, and I obviously started in the right place! Herb Affair has been so helpful with my order (adjusting it for me to make it perfect), and sending addition support including instructions and videos on how to get the best outcome. Thank you Kristine, and Herb Affair, for this great product.
Fresh and Powerful Herbs
From the first moment I found Herb Affair and began using their products, my life changed for the better. As an herbalist I research before I purchase any natural products. I have not been disappointed in ordering the powdered herbal products to make my own supplements. I highly recommend anyone considering taking your wellness journey further, to check out Herb Affair, they are a great company.
Outstanding Customer Support
While I was placing my order (my first, on this site), I was interrupted and failed one step in the process. Later in the day when I realized it, I reached out to Herb affair. Kristine and customer support responded promptly and politely. When I had given her all of the details, she corrected the situation for me. Thank you for great customer support. It means a great deal to me as I taught customer support skills in my career.
Very responsive and accommodating…
Very responsive and accommodating customer service.
Reached out to them and within 2 hours the issue was resolved to my complete satisfaction. Love the capsule fillers. It’s a miserable chore these make a whole lot easier.
Highly recommend
I ordered the wrong item and they made the entire exchange process so easy. They're super quick to respond and very helpful. Highly recommend!
Stellar Service
Once I got ahold Kristine, she was extremely helpful and swift in helping with my problem. I am very satisfied.
Thank you. Can’t wait to get to filling my capsules.
Kristine is a star ⭐️
Kristine was super helpful from start to finish. She responded right away to all my questions regarding my return. I appreciated the promptness of her replies. Thanks Kristine!
I had a problem...
I had placed an order and was sure I had hit the 10% off so that I'd receive the discount at the end when I paid. Assuming that had happened, I paid the amount, but it didn't look like I had received the discount! I needed to contact support on another issue and decided to take a chance and see if they would honor the 10% discount. I assumed I wouldn't receive it as I apparently messed up, but they were so nice, and I received a refund of the 10% back on my credit card! I was shocked and super happy! Sometimes it's things like this that make you loyal to a company as they didn't have to do that, but they did. Thank you so much Herb Affair!
Awesome customer service.
I've had a great experience with this…
I've had a great experience with this company so far. They get back to you promptly with any concerns you may have. I've used the "Capsule It" once so far, and it works great.I made 100 capsules in about 15 minutes, but it with be faster now that I've done it once.
Excellent response for an issue that I…
Excellent response for an issue that I had of order not received.
Great customer service
Great customer service! Kristine was excellent in communicating with me in multiple emails to complete my order accurately after I had made a mistake. Thank you!
Doświadczenie Trustpilot
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