Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This site got my attention with the designs showcased . Although hesitant with the location of the merchant , I live in US , I went ahead and placed the order . Then while receiving the order I was ma... Zobacz więcej

Oceniono na 5 z 5

I had such a lovely experience both in-store and online. The outfits are beautiful—modern, high-quality, and thoughtfully selected. What really stood out was the service, especially from Deba. She’s i... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Very disappointed.worst experience ever.Staff is not competent at all .after month and month of waiting,sorting out exchange (dozens of emails) for the right size ,left with wrong size sent out anywa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been shopping with HM for 15 years or so. Their customer service is awesome and Deba’s attention to detail is unmatched. Her designs are unique with fantastic mix of fabrics and workmanship which... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This site got my attention with the…the finest designs !

This site got my attention with the designs showcased . Although hesitant with the location of the merchant , I live in US , I went ahead and placed the order . Then while receiving the order I was mad because it got stuck in the customs asking me to pay the taxes. When I finally got them though , I just melted with the craftsmanship , the quality and texture. They are so beautiful , one can see how much care the tailors took in stitching ! I would recommend it to anyone who would want yo buy nice looking suits and dresses. I am originally from India and so these designs look so much like what one can find in Indian dresses and also will get to see and wear Pakistani designs ! Bonus !!

6 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I would like to express my sincere…

I would like to express my sincere gratitude and appreciation for the outstanding service I received, particularly from Deba, who personally handled our customised orders with exceptional care and professionalism. I must admit that I approached this order with considerable apprehension, having previously experienced several disappointing occasions with online tailoring — including late deliveries and garments that did not fully adhere to the provided measurements.

From the very first day, Deba completely transformed my expectations. She made the entire online ordering experience remarkably smooth and stress-free. Her communication was clear, timely, and reassuring, with step-by-step updates via email — from confirming measurements to providing regular progress updates. At no point did I feel uncertain or hassled.

Both my suit and my daughter’s suit were delivered in just under two weeks, and they were absolutely perfect — no amendments were required. My daughter has special needs and is currently undergoing treatment, which meant her measurements had changed significantly after they were initially sent. Deba responded with extraordinary kindness and efficiency by replacing the trousers free of charge, and doing so without delay. This act of compassion and understanding is something I will remain forever grateful for.

We both received countless compliments on our outfits — from the beautiful colours and intricate embroidery to the elegant design, exceptional quality, and overall classy appearance. Most importantly, we both felt extremely comfortable, confident, and stylish throughout.

I cannot recommend this company highly enough. I can say with complete honesty that I will always be a returning customer. I am absolutely in love with the designs — they are truly unique, refined, and timeless.

A special heartfelt thank you to Deba — may God bless you abundantly for your patience, kindness, and dedication ameen. I am deeply grateful for everything you did for us, and your support will never be forgotten.

Thank you so much from the depth of my heart 🙏

28 stycznia 2026
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

We cannot express enough, how much this review means to us, Ummarah. Thank you so much for taking time out for sharing such a wonderful detailed review.

It was an absolute honour making the customised outfits for you and your daughter.

We are extremely happy to hear that you loved your outfits and were complimented throughout your occasion.

Thank you once again for such kind words and prayers which are greatly appreciated.

We wish you and your daughter all the best and hope to see you again at HM soon. ❤️

Stay blessed and lots of prayers for you and your daughter . 💕

Oceniono na 5 z 5

I had such a lovely experience both…

I had such a lovely experience both in-store and online. The outfits are beautiful—modern, high-quality, and thoughtfully selected. What really stood out was the service, especially from Deba. She’s incredibly helpful, kind, and has a great sense of style. Deba made the whole experience feel personal and enjoyable. Even online, everything was smooth and efficient. I truly felt taken care of. Highly recommend!

25 czerwca 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear Freshta. Thank you so much for this wonderful review, we very much appreciate it. And we also want to thank you for being such a wonderful loyal client for so many years. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

I often buy from Henna Mehndi

I often buy from Henna Mehndi, as well as having my wedding dress custom designed by Deba baji! My recent purchase was the Avyanna kaftan with beautiful crushed dubata that came exactly as pictured, and as a 5’3 woman, was tailored exactly to my specifications. The materials and craftsmanship of each piece I’ve ever bought have always been of the highest quality. Henna Mehndi also provides excellent customer service by communicating throughout the journey of each order and sticking to the stated dispatch and delivery times. The styles and designs of Henna Mehndi are unique, yet still implement the core elegance that makes Pakistani fashion. Thank you for your continued great service and looking forward to your next collection!

21 czerwca 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

Thank you so much Zainab for this wonderful review, we very much appreciate it. And thank you even more for being such a long time loyal client, and we also love working with you. We wish you all the best and looking forward to seeing you again at HM soon. 💕

Oceniono na 4 z 5

Had ordered just one month before…

Had ordered just one month before travelling and was extremely worried of not being able to receive the items before going, but they were very responsive through emails, have got my parcel 2 days before departure. Quality is very good, that’s why prices are not cheap.
Satisfied with my order. Thank you 🙂

31 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Loved my outfits

I have bought three outfits from here and I am so pleased I did even though it can be a worry ordering online. They are beautiful and so unique.

The customer service has been excellent. I had to change the sizes of two of the trousers and they have been very accommodating, as I thought I would have to send the whole outfit back.

Deba has been amazing with replying back to emails quickly and dealing with the issues politely and kindly. Thank you Deba and the whole team .

30 maja 2025
Opinia niezależna
Oceniono na 2 z 5

Disappointing

First order, was very excited. Unfortunately it was an extremely disappointing experience.
The quality of work, cuts and stitching is subpar, fitting is terrible. Fabric used for skirt is flimsy and cheap looking. I will have to spend another hundred pounds sorting it out. Totally not worth it for an outfit that already cost £200+
Bad experience with delivery/ postage and nonchalant customer service.
Sadly do not recommend

29 maja 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

We are very sorry to hear this as we are not aware of any such complaint nor have we received any communication from yourself regarding this. We at HM strive to satisfy our customers in every way possible. We would very much appreciate if you would email us your order number and concern to info@hennamehndi.co.uk so we can resolve this matter for you. We will await to hear from you.

Oceniono na 5 z 5

Very good experience ordering my outfit…

Very good experience ordering my outfit with Henna Mehndi, although i had very short time they still managed to get my outfit delivered to me well in advance and only took 2 weeks to get to me. I am very pleased with the service they provide and how they are always replying back to emails and answering any queries promptly.

29 kwietnia 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

Thank you so Attiya for this wonderful review. And we are happy to hear that you had a great experience with us. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 1 z 5

Very disappointed.worst experience…

Very disappointed.worst experience ever.Staff is not competent at all .after month and month of waiting,sorting out exchange (dozens of emails) for the right size ,left with wrong size sent out anyways just days before wedding .
Looks very promising,luxury clothing,don’t fall for that.would not recommend,or buy again .

24 kwietnia 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi


Hi Aminah
We are extremely sorry you feel that way but we customised the outfit as per your requirement. However, we also requested for you to send the item back for a full refund if you were not satisfied, which you have not done so either. We at HM strive to satisfy our customers in every way possible, therefore would appreciate if you would send the item back for a full refund. We apologise for any inconvenience caused.
If you have any other concern, then please do contact us at info@hennamehndi.co.uk.

Oceniono na 5 z 5

Customer service was brilliant

Customer service was brilliant. They efficiently handled my query over emails and were very flexible.

26 marca 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

We are so glad Eram, that you are happy with your purchase and our customer service. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

Beautiful outfits

Beautiful outfits, website is very easy to use and customer service is highly responsive. Great experience and will definitely order again!

21 marca 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear, that you are happy with your purchase. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

Received my order and it’s exactly what…

Received my order and it’s exactly what i was looking for thank you. Yet again brilliant customer service. Ive ordered from this website a few times and they never fail to disappoint me. Fast delivery and excellent communication from the team. I will definitely recommend.

10 stycznia 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear, that you are happy with your purchase once again. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

Good for semi custom dress

I ordered a light wedding dress. I asked for a change in color. They gave me choice of different shades. I like all the tailoring on the dress. Whole process was smooth. I definitely recommend.

25 października 2024
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear Huma, that you are happy with your purchase. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 4 z 5

Ordered a dress which was really nice…

Ordered a dress which was really nice but I need to change it as like other one as well . Very good quality and unique designs.whenever I bought from henna mehndi I never be disappointed.
Tahreem

1 stycznia 2025
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear Tahreem, that you are happy with your purchase. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

I needed a dress for my son’s 1st…

I needed a dress for my son’s 1st birthday and that’s exactly what I got within the time limit I had. Deba was fantastic in arranging a store collection and delivery of the 2nd dress. Thank you Deba and team

25 grudnia 2024
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear Sidra, that you are happy with your purchase and our excellent customer service. We strive to satisfy our customers as best as possible. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

I placed an order 2 weeks ago for a…

I placed an order 2 weeks ago for a nikkah which is next week and I panicked as the outfit description said 16-21 working days for the outfit to arrive so I whatsapped the customer service team (which can I say, their response time was amazing! They replied a few hours later) and the kind lady asked me to email the team so they could forward it onto the production team and alhamdulillah they were able to get my outfit ready within 2 weeks and i received it yesterday. It’s beautiful, amazing quality and stitching and I will definitely be ordering again in the future.

30 grudnia 2024
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear Sereen, that you are happy with your purchase and our excellent customer service. We strive to satisfy our customers as best as possible. We wish you all the best and hope to see you again at HM soon. 💕

Oceniono na 5 z 5

I loved my outfit it's gorgeous so…

I loved my outfit it's gorgeous so happy for the purchase will order 1 more soon inshaAllah
Zeamin

15 listopada 2024
Opinia niezależna
Logo Henna Mehndi

Odpowiedź od Henna Mehndi

That’s great to hear, that you are happy with your purchase. We wish you all the best and hope to see you again at HM soon. 💕

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej