Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

19 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Despite all bad reviews on this company…

Despite all bad reviews on this company they managed to send my acid wash hoodie 2 weeks after ordering, I got exactly what I asked without any problems

18 marca 2026
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Gaming Zach,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 1 z 5

SCAM BE AWARE Terrible service

Terrible service, clothing looks good on site but you’ll never recover the item if purchased. My ORDER# HC3758 i should have been received my order and of course no reply when i reached out about it. I spent $80 on a hoodie i will not get. I BELIEVE THEY ARE A SCAM, until I receive my order, a refund or atleast a reply.

10 lutego 2026
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Domencio Montana,
I'm truly sorry for your unpleasant purchase experience.
We are always working hard to increase our customer satisfaction.
Sorry for the trouble, Could you pls contact our customer service again to solve the problem?
sorry for any inconvenience.
Best wishes

Oceniono na 1 z 5

Company said delivers within 11…

Company said delivers within 11 business days and it’s been 3-4 weeks and hasn’t even been shipped.

Edit:It came eventually but when it did the material was awful and looked nothing like it did in the photos. DO NOT BUY HERE

28 lutego 2026
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Cole manning,
Sorry for the inconvenience.
Could you pls contact our customer service again to solve the problem?
We will check the status of the order for you.
Looking forward to your reply.
Best wishes

Oceniono na 1 z 5

Scam

I ordered a royal blue small hoodie and it came in dark blue and a medium any possibility for a refund

17 lutego 2026
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Cesar G,
I'm truly sorry for your unpleasant purchase experience.
We are always working hard to increase our customer satisfaction.
Sorry for the trouble, Could you pls contact our customer service again to solve the problem?
sorry for any inconvenience.
Best wishes

Oceniono na 1 z 5

Buyer Beware!! Fake! Hellxcity is a scam!!!!

Buyer Beware!!! Zero stars! This is a horrible company to purchase from! I ordered a grey hoodie but they sent a poor quality purple one. I submitted picture per the return policy and their response was to offer me a 20% off coupon for a future purchase. I responded with that’s unacceptable please refund as the company sent the wrong item. They respond with a 30% off coupon for a future purchase. I respond again with unacceptable refund and now their solution is to send the hoodie back and they will refund minus the shipment cost. This company is such a fraud! Just awful! I have contacted my credit card company to let them handle this fraudulent company and I will post everywhere I can to WARN customer to not order from them!!!

Update: After posting my above review, the company refunded my credit card for the full amount. I appreciate them doing the right thing. My experience with this company will still prevent me from purchasing from them still in the future.

29 grudnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Gina T,
I'm truly sorry for your unpleasant purchase experience.
We are always working hard to increase our customer satisfaction.
Sorry for the trouble, Could you pls contact our customer service again to solve the problem?
sorry for any inconvenience.
Best wishes

Oceniono na 1 z 5

If I could give this company lower than…

If I could give this company lower than a zero I would. Ordered an $80 sweatshirt from them. Took forever to get here and they said was delivered Christmas Day. It shows delivery person holding a package in his car but the picture of my house had no package . All I wanted them to do was send me the sweatshirt and they refuse. So as of now I’m out $80 but have my bank dealing with them and the BBB
Do not purchase from here

25 grudnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Doreen Davis,
I'm truly sorry for your unpleasant purchase experience.
We are always working hard to increase our customer satisfaction.
Sorry for the trouble, Could you pls contact our customer service again to solve the problem?
sorry for any inconvenience.
Best wishes

Oceniono na 1 z 5

I did not get an order number i put my…

I did not get an order number i put my phone number in and didn’t receive an order number after my purchase for my package. my cell number is 773-993-2207

19 grudnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Kam Pender,
Please contact our after-sales customer service staff again to provide your order information so that we can resolve your issue.
sorry for any inconvenience.
Best wishes

Oceniono na 1 z 5

I have had absolutely NO communication…

I have had absolutely NO communication regarding shipping and tracking. I don't even know if it was processed. I ordered it on 12/14/25 and it is now 12/21/25! The only email I've received is the conformation that you received my order. I wanted to give my son the clothes that I've ordered but I have no idea where it is. Order# HC3399

14 grudnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Anna O,

We sincerely apologize for your unpleasant shopping experience.

We are always committed to improving customer satisfaction.

We apologize for any inconvenience this may have caused. We were previously too busy to reply promptly. Could you please contact our customer service again so we can help you resolve the issue?

We sincerely apologize for any inconvenience this may have caused.

We wish you all the best.

Oceniono na 5 z 5

The quality of the shirt was great

The quality of the shirt was great. That’s what made me give you guys five stars. Shipping altogether with the purchase and receiving took about 14 days not too bad, considering its coming from over seas. So yea I’d highly recommend this website to anyone that’s skeptical about shopping here. It’s a go they’re legit. I’d wait again for good quality like this!!

4 listopada 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Day Day,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 5 z 5

Fast results

Quick delivery

24 października 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear William Skelton,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 4 z 5

Everything was good except

Everything was good except I wish I was able yo see when my shirt would arrive.

29 września 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Kamal Smith,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 5 z 5

Interesting clothes just good it’s high…

Interesting clothes just good it’s high quality or equal to how it looks

22 września 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Tyler Hughes,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 1 z 5

Ordered some shorts and never got them

Ordered some shorts and never got them. Waited almost a month for it to say delivered on the tracking and never received anything from them. Requested refund on PayPal.

8 września 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Eve Lenker,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best wishes

Oceniono na 5 z 5

Cause the website was very clear and…

Cause the website was very clear and understood and people

22 sierpnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear LeLe Brown,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 5 z 5

Just great site to shop at and look to…

Just great site to shop at and look to wear many more of these products.

22 sierpnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear Chris Jacques,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Oceniono na 5 z 5

This my first time shopping on here

1 sierpnia 2025
Opinia niezależna
Logo Hellxcity

Odpowiedź od Hellxcity

Dear customer,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Have a good day!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej