The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Zobacz więcej
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Perfect customer service! They made me feel comfortable and judgement-free. All my questions were answered regarding TheStroker, and then the lube and toy cleaners I bought for it! I'm a first time bu... Zobacz więcej
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The service from the representative was courteous, clear and timely. Unfortunately, they were not able to really resolve my issue. Apparently they are able to provide subscription orders purely on a m... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Free Shipping on orders $35+
Discrete Shipping & Billing
100% Satisfaction Guaranteed or Your Money Back
Dane kontaktowe
Calabasas, Stany Zjednoczone
- hello@hellocake.com
- hellocake.com
3,9
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Somewhat of a good experience.
The ordering process was smooth. But then shipping process was inconsistent and delivered late. I liked the all the products I ordered except for the stroker lube. Just not thick or viscous enough for me at least.
27 stycznia 2026
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Not received product yet
22 stycznia 2026
Odpowiedź od Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Signed me up for recurring shipments…
Signed me up for recurring shipments that I did not elect for myself.
22 stycznia 2026
Odpowiedź od Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. On our end we do not have the ability to add a subscription to an account. This can only be done at the time of individual sign up. Each purchase must select a one time order or a subscription option. Please be on the look out for a separate email from our team to continue assisting you.
I didn’t feel anything
20 stycznia 2026
Odpowiedź od Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Simple and easy
Simple and easy. Excellent product without the after effects. Highly recommend
23 grudnia 2025
Odpowiedź od Hello Cake
This make us so happy! We are glad you're enjoying your item!
Odpowiedź od Hello Cake
This make us so happy! Thank you so much for your review!
Did nothing for me…
Just didn’t work for me. Will use til, they’re done. If anything changes. I’ll be sure to update.
30 grudnia 2025
Odpowiedź od Hello Cake
Hi Sheda, We're so sorry to hear you didn't get the results you were looking for. You can reach out to your doctor in the "Messages" section of your dashboard to review the results you are currently seeing to see what they might recommend. We appreciate your feedback and we can be reached at any time at hello@hellocake.com if you need anything.
They honor their warranty no questions…
They honor their warranty no questions asked. Super legit.
29 grudnia 2025
Odpowiedź od Hello Cake
Thank you so much for your review!
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Awful. They changed their product to a lesser/cheaper device. SAVE YOUR MONEY.
Awful. I had the original blue device and what they sent me was absolutely a different product and looks different. It doesn’t function at all the same as the blue one I still own. It’s simply the worst, no suction. Any positive review is most likely for the previous device. Submitted return request and haven’t heard back. I guess I’ll just have to tell all the women I know to stay far far far far away from this brand. If I could give 0 stars I would. $50 down the drain, please learn from this review and SAVE YOUR MONEY and go buy from a different brand who actually has good customer service.
30 grudnia 2025
Odpowiedź od Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I bought a device it worked and stopped…
I bought a device it worked and stopped working reached out to hello cake. I have multiple devices I use and are good products but once in a while you get a defective one. Submitted a request for replacement no issues a replacement was sent in the mail took couple weeks to arrive. Great customer service and care provided they stand behind their product and customer satisfaction is guaranteed.
29 grudnia 2025
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
It don’t Work @ All … Sorry I have to…
It don’t Work @ All … Sorry I have to get the product back .
Thx.
23 grudnia 2025
Odpowiedź od Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Awful customer service response time
Awful customer service response time . Vague tracking of order which took far too long . Slow and not customer oriented
22 grudnia 2025
Odpowiedź od Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Easy to use and usefyl directions
19 listopada 2025
Odpowiedź od Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Odpowiedź od Hello Cake
Thank you so much for your review! We hope you enjoy your purchase!
Hello Cake com was very prompt and…
Hello Cake com was very prompt and understanding with my problem. I would recommend using them.
18 listopada 2025
Odpowiedź od Hello Cake
Thanks for your review! We appreciate your positive feedback and look forward to fulfilling all future purchases! Enjoy!
Customer service was excellent
Customer service was excellent. My product stopped working and they shipped me a new one.
18 listopada 2025
Odpowiedź od Hello Cake
This make us so happy! We're pleased to hear you were satisfied with your experience with our team. We hope you enjoy your replacement!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.