Fantastic Technical Support from Nick when the fan motor failed within warranty. Nick despatched a new motor which was delivered the next day and easily fitted. Rare to find such excellent no-quibble... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought an Endless Pool Fastlane unit from this business. They were hugely knowledgeable about the product and provided excellent advice prior to and after the sale. I had a bit of difficulty ge... Zobacz więcej
Reakcja na opinię
Purchased a HotSplash35 early this year ready for what has turned out to be a record hot summer. The unit is small, quite and extremely effective, consuming very little power to get the pool up to 30... Zobacz więcej
Reakcja na opinię
I bought 2 thermotec mini air source heat pumps, a 4kw and 5kw, to heat 2 pools. Prior to ordering my other half called for some advice. They were really helpful and seemed very knowledgeable. We set... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Pool Heating Specialists - HeatPumps4Pools
Dane kontaktowe
Unit 3 Sovereign Park, Cranes Farm Rd,, SS13 3JD, Basildon, Zjednoczone Królestwo
- 01268-206560
- enquiries@heatpumps4pools.com
- heatpumps4pools.com
4,7
Doskonała
188 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant service and very easy to deal…
Brilliant service and very easy to deal with. Nothing is too much - David, Nigel, Trina and all the team THANK YOU
9 lutego 2023
Opinia niezależna
Odpowiedź od HeatPumps4Pools
Hi James, many thanks for your piositive review and feedback it is much appreciated.
Best Wishes
The HeatPumps4Pools team
First class
First class service from initial enquiry, through recommendation of options and delivery.
23 stycznia 2023
Odpowiedź od HeatPumps4Pools
Hi Kevin, many thanks for your positive review and feedback. We hope that you enjoy using your Sunspring heat pump and pool filter etc.
Best Wishes
The HeatPumps4Pools team
Odpowiedź od HeatPumps4Pools
Hi Ron, many thanks for your positive review and feedback. It is much appreciated
Best Wishes
The HeatPumps4Pools team
good result in the end
I had problems because I in error ordered the wrong part, however after speaking to them they agreed to take the part back with a 25% charge for taking it back into stock
so overall a very good service and result for me
thank you
5 lutego 2023
Opinia niezależna
Odpowiedź od HeatPumps4Pools
Hi Kerr, many thanks for the positive review and we are glad that we managed to come to a solution for you.
Best Wishes
The HeatPumps4Pools team
Excellent service all round.
24 stycznia 2023
Odpowiedź od HeatPumps4Pools
Hi Chris, many thanks for your great review, it is much appreciated.
The HeatPumps4Pools team
Very quick to deliver and very helpful
20 stycznia 2023
Odpowiedź od HeatPumps4Pools
Hi Paul, many thanks for your great review, it is much appreciated.
The HeatPumps4Pools team
Excellent customer service
After an incorrect delivery the company made exemplary efforts to swap the incorrect item for the correct one. Brilliant service.
23 grudnia 2022
Odpowiedź od HeatPumps4Pools
Dear Peter, many thanks for your great review and feedback, it is much appreciated.
The HeatPumps4Pools team
Fabulous service
Fabulous service, I made a mistake when ordering, but they we very kind and changed it straight away. Would definitely recommend!
1 grudnia 2022
Odpowiedź od HeatPumps4Pools
Hi Jayne, many thanks for your positive review, it is much appreciated.
The HeatPumps4Pools team
Equipment delivered on time and…
Equipment delivered on time and complete. Good quality and good support when ordering.
8 października 2022
Odpowiedź od HeatPumps4Pools
Hi Peter, many thanks for your great review and feedback it is much appreciated
Best wishes
The HeatPumps4Pools team
Odpowiedź od HeatPumps4Pools
Hi Graham, Many thanks for your great review and glad to hear that your order arrived safely.
Best wishes
The HeatPumps4Pools team
As described and speedy delivery
11 listopada 2022
Odpowiedź od HeatPumps4Pools
Hi Daisy,
Many thanks for your great review and glad to hear that your order arrived safely.
Best wishes
The HeatPumps4Pools team
Good product and helpful service
A bit of difficulty placing the order, but very helpful in sorting it out.
UPDATE: Cover received safely. Well built and easy to fit - thanks for your help!
5 listopada 2022
Odpowiedź od HeatPumps4Pools
Hi Peter, many thanks for your positive review and for your order for the heat pump winter cover.
Best wishes
The HeatPumps4Pools team
Good advice.
27 października 2022
Odpowiedź od HeatPumps4Pools
Hi Lesley, Many thanks for your positive review. It is much appreciated.
The HeatPumps4Pools team
Odpowiedź od HeatPumps4Pools
Hi Allan,
Many thanks for your 5* review, it is much appreciated and we are delighted to hear that we gave good service and answers to your questions.
Feel free to contact us if you require any additional advice
Kind regards
The HeatPumps4Pools Team
Parts delivered fast
Order some rubber feet and pipe conversion joints great fast delivery
16 września 2022
Odpowiedź od HeatPumps4Pools
Hi Aaron. Many thanks for your 5* review, it is much appreciated. Glad that you received your order quickly.
Best wishes
The HeatPumps4Pools team
What a find this place is!
What a find this place is. For pool plumbing and heating they have the knowledge and the stock. I was looking for help with our above ground pool and local suppliers have been a little bit sniffy to be honest but this team just gave me all the right advice, the correct measurements and the right stock nearly next day. Thank you
1 września 2022
Odpowiedź od HeatPumps4Pools
Hi Alex, Many thanks for your excellent review. Your feedback is much appreciated and glad that we were able to help. Feel free to call us if you need anything else
Best wishes
The HeatPumps4Pools team
Purchased duratec heat pump ext lead…
Purchased duratec heat pump ext lead kit,arrived promptly,unfortunately the lead supplied was incorrect for the unit I had, however liaising with their technical department sorted the right one for this model(3 different types produced for this year of manufacture!).
Correct lead supplied.
8 września 2022
Odpowiedź od HeatPumps4Pools
Hi Chris
Many thanks for your 5* review, it is much appreciated.
I am glad to hear that we were able to supply the correct part for your Duratech heat pump to get it working again.
Best wishes
The HeatPumps4Pools team
Excellent company to deal with
I bought an Endless Pool Fastlane unit from this business. They were hugely knowledgeable about the product and provided excellent advice prior to and after the sale.
I had a bit of difficulty getting the accompanying App working properly but this was resolved via a short video call with an Endless Pool engineer.
I confess I was pretty nervious spending a very large amount of money with a business I had never dealt with before but I'm more than happy I chose to use them. Recommended.
22 sierpnia 2022
Opinia niezależna
Odpowiedź od HeatPumps4Pools
Hi Keith, many thanks for your great review, it is much appreciated. We hope that you enjoy using your Fastlane system.
Best Wishes
The HeatPumps4Pools team
BrillIant company
BrillIant company, fast efficient delivery. No hesitation when I phoned back up to get a connector for heat pump. Very knowledgeable staff and go above and beyond to help. Would definitely buy again.
19 sierpnia 2022
Odpowiedź od HeatPumps4Pools
Hi Scott, Many thanks for your positive review and feedback. Great to hear that we were able to help you.
Best Wishes
The HeatPumps4Pools team
Great company Great Service
What a great company to do business with , from start to finish everything was as said . Experienced people with great knowledge . Would definitely use again . Thanks to David , Lisa & Nigel
Also big thanks to Daniel Ward for the fitting of the pump, recommended by HeatPumps4Pools4pools. Great all round service
16 sierpnia 2022
Opinia niezależna
Odpowiedź od HeatPumps4Pools
Hi Danny
Many thanks for your great review and positive feedback, it is really appreciated. Thank you also for your recommendation and your order.
Best Wishes
The HeatPumps4Pools team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.