Heatfactors ltd Recenzje 

152
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent and friendly service. Have used Heatfactors many times and never had a complaint. Had a recent boiler service from Darren and couldn’t recommend enough.

Oceniono na 5 z 5

I really wish I'd started using Heatfactors years ago. Always prompt, professional and very tidy. You're informed of what the problem is and your options for repairing it.

Oceniono na 5 z 5

Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Called up on Tuesday about a concern that our bath was leaking (turned out it wasn’t, but we had a major problem in 2024 so taking a better safe than sorry approach!) and Darren came to check everythi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi ciepłownicze
  2. również w kategorii:
  3. Gazownia
  4. Hydraulik
  5. Inżynier gazownictwa
  6. Przedstawiciel handlowy
  7. Usługi gazownicze

Napisane przez firmę

Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Replacement Boiler

Replacement Boiler
This was a replacement boiler so we were able to establish a convenient date for fitting. Darren phoned 30 minutes before arrival. He quickly put down protection around the work area. The old boiler was quickly removed and the new one installed using the existing hole for the flue and pipework. All the old system and waste was removed.
The new boiler was commissioned and tested and Darren ran through the operation and controls, and installed our usual program. All very smooth, no hiccups, neat and tidy.
I would have no problem recommending Heat Factors.

9 września 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Kenny it was a pleasure many thanks for your review

Oceniono na 5 z 5

Superb service and detail provided for…

Superb service and detail provided for lots of little jobs that have been having a big effect on overall effectiveness of heating , plumbing, gas fire and drainage.

Darren was superb at identifying and mending many of the issues that a previous company had missed. He was so clear and identified the next steps for us to get everything up and running again. Thanks so much.

12 września 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

hi Corrina your review is much appreciated glad we could help

Oceniono na 5 z 5

Great Service and Good Pricing

Heatfactors have been looking after our and our wider family's central heating maintenance needs since the late 1980's when my parents had a full system installed by one of the businesses founders and in the early 2010's on a full system house extension inc underfloor system for us. Most recently Darren did a full boiler replacement for us and executed the job, including new Hive controller, flawlessly, in a single day. His attention to detail, care and clean working were a pleasure to experience.
Many Thanks - Great Job Darren and to Heatfactors for a competitive price for the job as well!
Pleasure to do business with you all again.

26 lipca 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

many thanks Alistair for your 5 star review it is much appreciate
best regards
heatfactors

Oceniono na 5 z 5

Heatfactors are great….have used them…

Heatfactors are great….have used them for all my plumbing jobs from a new boiler to random issues for many years now…...lovely team who have always come quickly to help in an emergency.

22 sierpnia 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

many thanks for your review it is much appreciated

Oceniono na 5 z 5

Quality service every time

We always use HeatFactors to service and fix our boiler and wouldn't look anywhere else. Prompt, professional and friendly

11 sierpnia 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

glad to have helped review much appreciated

Oceniono na 5 z 5

Great service levels

Proactive, helpful and high quality work.
Darren & Kieran were at our property throughout and helped us with a major refurb of our heating and hot water system - the work proved to be far more challenging than anticipated but they explained the issues clearly and helped come up with solutions to resolve and get us to where we wanted to get to.

18 sierpnia 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

was a challenge Colin but we got there in the end many thanks for your review it is appreciated

Oceniono na 5 z 5

Was recommended Heatfactors for a…

Was recommended Heatfactors for a plumbing emergency. Darren got to us even before the allotted time and promptly fixed the leaks, clearly explaining all that he was doing and why. Will certainly use again.

30 lipca 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Hi David,

Many thanks for taking the time to leave a review.

Glad to have helped in this instance and look forward to any future work you require us for.

Oceniono na 5 z 5

When my old boiler stopped working

When my old boiler stopped working, Darren came promptly to assess the problem and, sadly, found it was beyond repair, leaving me without hot water and heating. Heatfactors came up with the goods and Darren came on a Saturday to fit the new boiler. He is conscientious, thorough and meticulous. He fitted the new boiler and spent time checking everything was working properly. He explained what he was doing and kept me informed about timing. I'm very grateful to him for giving up part of his weekend.

24 maja 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Thank you for taking the time to leave us a great review!

Oceniono na 5 z 5

Really quick to respond to the request…

Really quick to respond to the request and the service was affordable compared to other quotes. The guys were really professional and got the service done very quickly. Would highly recommend.

13 maja 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

many thanks for your review it is much appreciated

Oceniono na 5 z 5

Great Service

I have been using Heatfactors Edinburgh for many years now personally and for my rental portfolio.
Excellent service, always reliable and at a extremely fair rates.
No hesitation in recommending🤩

6 maja 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Thank you for taking the time to leave us a great review!

Oceniono na 5 z 5

Hot water heat not turning off

Once again, HeatFactors to the rescue. Heat for hot water was not turning off. Darren was soon on the job and the issue was properly fixed.
I have always had excellent results from HeatFactors and would highly recommend them for major work as well as for smaller repairs.

5 maja 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Thank you for taking the time to leave us a great review!

Oceniono na 5 z 5

Excellent service

Excellent service. Thank you.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Thank you John.

We really appreciate you taking the time to provide feedback for us!

Have a great day!

Oceniono na 5 z 5

Best heating engineer I have ever had!

Darren very efficiently fitted our new Hive system and serviced the boiler. He was very knowledgeable and also very patient in helping me get Hive to remove the previous hub from my account (from a previous house) and get the new one on despite this adding another task to his already busy day.
He kept me fully informed about the boiler service and the Hive system and did a great job in both. He is probably the tidiest engineer I have ever had working on a boiler as you would never know he had been there! It was a delight to meet him and I can’t recommend him enough.

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

We really appreciate you taking the time to provide feedback for us and we agree Darren is one of the best!

Have a great day!

Oceniono na 5 z 5

Darren came back despite complications…

Darren came back despite complications with the service agreement.
He was considerate and very efficient in sorting the boiler issue.
Thank you

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Hi Gillian,

We really appreciate you taking the time to provide positive feedback for us!

Have a great day!

Oceniono na 5 z 5

Great response

We put in an emergency call to Heatfactors mid-day Friday when we lost our heating and gas hob, thinking we might be in for a cold weekend. But Darren arrived within a couple of hours and managed to get us back up and running in no time. Great service from Heatfactors and Darren. We have used them for all our gas and plumbing problems for many years now and are always happy with the service.

14 marca 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Hi James,

We really appreciate you taking the time to provide positive feedback for us!

Have a great day!

Oceniono na 5 z 5

Great job

Great job. Excellent service. Darren was very pleasant. Work carried out in no time at all.

14 marca 2025
Opinia niezależna
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Odpowiedź od Heatfactors ltd

Hi Caroline,

We really appreciate you taking the time to provide positive feedback for us!

Have a great day!

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