Friendly helpful staff when needing to make enquiries;prompt responses which answered my questions. Received the monitor very quickly with full instructions. Monitor easy to apply and stayed in place... Zobacz więcej
Reakcja na opinię
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Great service, would recommend. ECG device was delivered promptly - fully charged and ready to go. Simple to use with clear instructions and replacement electrode pads. Pre-paid return envelope includ... Zobacz więcej
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Useful to be able to have access to heart monitor without having to travel long distances to hospital. Fast delivery and ease of posting back. Instructions for use really difficult to follow. I had t... Zobacz więcej
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Experience was fine . But it advises pressing middle button when having symptoms this appeared to turn the machine off so had to restart it once I realised ... they then just reported on 2.5 days even... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are a leading UK provider of at-home ECG Holter monitoring and 24 hour blood pressure monitoring services. With our home heart check service there’s no waiting, and no referral needed. Our ECG Holter Monitors are available in 24, 48 or 72 hour, plus 7 or 14 day. Simply create an order and we'll arrange delivery. You apply the monitor yourself at home and you wear it for the allotted time. A courier collects the monitor and we send you your full cardiologist report. Enjoy convenient, patient-centred cardiac screening in the comfort of your own home. Discover the path to better heart health with HeartTec's Home Heart Check Service. Convenient, cost-effective and quick.
Dane kontaktowe
Wellbeing Clinic Essex Ltd, 132 North Station Road, CO1 1UZ, Colchester, Zjednoczone Królestwo
- 03300436082
- orders@hearttecsolutions.co.uk
- hearttecsolutions.co.uk
4,6
Doskonała
48 recenzji
Odpowiada na 100% z negatywnych recenzji
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Excellent service
Friendly helpful staff when needing to make enquiries;prompt responses which answered my questions. Received the monitor very quickly with full instructions. Monitor easy to apply and stayed in place although additional adhesive pads supplied if needed. Results provided in an understandable, clear format
31 marca 2026
Odpowiedź od HeartTec Solutions Ltd
Thank you so much for your lovely review, Marie 💙
We’re really pleased to hear you found the process straightforward and that everything—from communication to delivery and reporting—met your expectations.
It means a lot to us that you took the time to share your experience, and we’re always here if you need any support in the future.
Odpowiedź od HeartTec Solutions Ltd
Thank you so much for your kind words, Jim. We’re really pleased you had a positive experience, and we’ll be sure to pass your lovely feedback on to our reception team 😊
Quick and easy at home ecg!
Great service, would recommend. ECG device was delivered promptly - fully charged and ready to go. Simple to use with clear instructions and replacement electrode pads. Pre-paid return envelope included so just posted the device back at the end of the 7 days. Clear report and cardiologist summary received within 5 working days. Cheapest price I could find online, no referral needed - what more can you ask for.
21 marca 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Zoe,
Thank you so much for taking the time to leave such a wonderful review, it really does mean a lot to us.
We are so pleased to hear that everything ran smoothly for you. We work hard to make the whole process as simple and stress-free as possible, so it’s lovely to know that came across in your experience.
It’s also great to hear you found our service good value and accessible — that’s something we’re really passionate about at HeartTec.
Thank you again for your recommendation, and please don’t hesitate to reach out if we can help you in the future.
Warmest wishes,
HeartTec Solutions
Good Service
Heart Monitor arrived quickly. I still found the hypoallergenic pads irritated my skin, but that is the type of skin I have. The results were very thorough and gave plenty of information. I felt I received good service.
19 marca 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Pamela,
Thank you so much for your kind review. We’re really pleased to hear the monitor arrived quickly and that you found the results clear and informative.
We’re sorry to hear about the skin irritation, although we understand some people do have more sensitive skin.
Thank you again for your feedback — it means a lot to us.
Warm regards
HeartTec Solutions Ltd
FAst delvery of monitor
Fast delivery of monitor. Easy use - easy returns. Excellent service.
28 marca 2026
Opinia niezależna
Odpowiedź od HeartTec Solutions Ltd
Hi Mr Partington,
Thank you for your kind review — we really appreciate you taking the time to share your experience.
We’re so pleased to hear that everything from delivery to returns was smooth and easy to use, as we aim to make the process as straightforward as possible for our patients.
If there’s anything we could have done to make your experience a 5-star one, we’d always welcome your feedback.
Many thanks again,
HeartTec Solutions Ltd
Heart Tec solutions Service is fantastic service
Heart Tec solutions Service is an absolute gem of a find !
Excellent customer service kept informed of order delivery etc
Easy to use instructions and swift results
Thank you so much my mind reassured
8 kwietnia 2026
Opinia niezależna
Odpowiedź od HeartTec Solutions Ltd
Hi Lisa,
Thank you so much for your kind words — it means a lot to us.
We’re so pleased to hear that you found the service easy to use and felt well supported throughout. Keeping our patients informed and reassured is incredibly important to us, so it’s lovely to know we were able to give you that peace of mind.
Wishing you all the very best, and thank you again for taking the time to share your experience.
Warm regards,
The HeartTec Solutions Team
Odpowiedź od HeartTec Solutions Ltd
Hi Kathryn
Thank you for your review! We appreciate you taking the time to leave us a review. We are so pleased you found our service helpful.
Tremendous service
Tremendous service. I was able to get results in February discuss them with my GP (20th March earliest GP appointment). It was tremendously comforting to get the results and more so when discing the nuances with the GP. I received a letter from the NHS a couple of days ago offering to fit a monitor on 20th April. That would have meant another two to three months of anxiety.
17 lutego 2026
Odpowiedź od HeartTec Solutions Ltd
Thank you so much for your kind words, Wayne — we really appreciate you taking the time to share your experience.
We’re so pleased we could provide you with timely results and help give you some reassurance ahead of your GP appointment. We understand how worrying it can be waiting for answers, so it means a lot to know we were able to ease some of that anxiety for you.
Wishing you all the very best, and thank you again for choosing HeartTec.☺️
Great service and communication would…
Great service and communication would highly recommend
26 lutego 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Amanda
We really appreciate your review and are so happy to hear you were pleased with our service. Thanks again for using HeartTec Solutions.
Fantastically helpful and responsive…
Fantastically helpful and responsive communication from everyone I dealt with at HeartTec.
I was told by my GP I needed a 72hr ECG done, but I was due to fly at the end of the following week and there was no way I could get the test done and the report I needed to give to my travel insurance company prior to departure….. which would have invalidated my travel insurance.
I searched online and found HeartTec and contacted them immediately, I received the device the next day by express delivery and followed the clear instructions, I was then able to return the device in person and I received the full report within a day. Total time from being told I needed the test by my GP to getting the results was less than 5 whole days.
I don’t know how else I could possibly have gotten the information I needed any sooner.
Everything was very straightforward and helpful, I’m very appreciative of their proactive support. I’ll have no hesitation in using HeartTec again should I need to have another ambulatory ECG test done in the future.
5 marca 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Mike
Thank you so much for taking the time to share such a detailed review — it really does mean a lot to us 😊
We’re so pleased we were able to support you at what sounds like a very stressful time, especially with your upcoming travel deadline. Ensuring patients receive their monitoring and results as quickly and smoothly as possible is something we work incredibly hard to deliver, so it’s wonderful to hear this made a real difference for you.
I’ll be sure to pass your kind comments on to the team — they’ll be delighted to hear them.
Thank you again for trusting HeartTec, and we’d be very happy to support you again in the future if needed.
Wishing you all the best,
Claire
HeartTec Solutions Ltd
Odpowiedź od HeartTec Solutions Ltd
Thanks for taking the time to leave us a review. We are pleased you were happy with our service 🙂
24hr heart monitor…
Used a 24hr heart monitor for my 16-year-old son, given very detailed results to pass on to the GP. Smooth process from start to finish - would highly recommend this company.
9 marca 2026
Opinia niezależna
Odpowiedź od HeartTec Solutions Ltd
Hi Amanda
Thank you so much for taking the time to leave us a review. We are so pleased you were happy with our service. 🙂
Many thanks
HeartTec
Prompt and simple experience
Prompt and simple experience, customer service were of great help and any emails were replied to in a timely manner. I received my results within 3 working days and the return process was very smooth!
10 lutego 2026
Odpowiedź od HeartTec Solutions Ltd
Thank for your great review! We are so pleased you were happy with our service.
Thanks again for using HeartTec Solutions.
Rapid Reassurance
The time between ordering the device to receiving the Consultant Report was approximately 10 days. Such speedy reassurance is worth the cost. That in itself was reasonable. Genuinely happy with all aspects of the service from HeartTec.
25 lutego 2026
Opinia niezależna
Odpowiedź od HeartTec Solutions Ltd
Hi Stephen, great to hear you were pleased with our service! Thanks ever so much for taking the time to review us and thanks again for using HeartTec Solutions.
I am very impressed with the service I…
I am very impressed with the service I received and the quality of the overall experience from delivery of the device to the comprehensive result received.
14 lutego 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Gordon,
Thanks so much for the great review! We are so pleased you were happy with our service.
☺️
Really impressed
Really impressed. Product and service was great. Adhesives for sensitive skill well worth extra.
9 lutego 2026
Odpowiedź od HeartTec Solutions Ltd
Hi John,
Thank you for your kind review!
We appreciate you taking the time to review us and are so pleased you were happy with our service.
Many thanks again!
Ease of purchase and immediacy of report
28 stycznia 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Lillian, thanks for taking the time to leave us your kind review.
We are so pleased you were happy with our service ☺️
Very helpful to have this faciility but difficult to use
Useful to be able to have access to heart monitor without having to travel long distances to hospital. Fast delivery and ease of posting back.
Instructions for use really difficult to follow. I had the hypoallergenic electrode pads but they actually caused a lot of irritation and once removed did not restick. The pads were difficult to place and the connections kept popping of when moving, I didn't manage to get a 72 hour trace
6 lutego 2026
Odpowiedź od HeartTec Solutions Ltd
Thank you for your review Lesley.
We’re pleased you found the home delivery service convenient. Our instructions are designed to be straightforward and each pack includes a QR code linking to a detailed step-by-step video guide, which most patients find very helpful.
The electrode pads provided were hypoallergenic, but skin reactions can occasionally occur as individual sensitivity varies. If patients experience any difficulty with fitting or adhesion, we always encourage them to contact us so we can help in real time and maximise recording quality.
We appreciate your feedback.
Experience was fine but
Experience was fine . But it advises pressing middle button when having symptoms this appeared to turn the machine off so had to restart it once I realised ... they then just reported on 2.5 days even though I had put this in the comments . I also replied to the email giving results re this and had no reply
22 stycznia 2026
Odpowiedź od HeartTec Solutions Ltd
Hi Miranda
Thank you for your review.
I’ve checked and your email was replied to within 24 hours. We wonder whether this went through to your junk mail as it shows as being sent out end.
Either way, please do get in touch again if you require anything further and the team will be happy to assist.
Odpowiedź od HeartTec Solutions Ltd
Thanks for leaving us a great review!
We really appreciate it!
Many thanks again for using the HeartTec service.
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