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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Es una estafa Me mandan después de una semana y pico un correo a las 9 de la mañana que ya va de camino a casa y a las 9:15 de la mañana que no Javi nadie en casa y que me habían dejado una tarjet... Zobacz więcej

Oceniono na 1 z 5

Same issues as others it would seem. International customer, since receiving and sending back I’ve heard nothing from them. I’ve since sent three emails with zero follow up. Really really bad customer... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My product activation code did not work and they refuse to give me a refund. They gave me the run around and the eventually said it could not be refunded because the kit must be unopened. But I obviou... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

On the one hand, I'm wary of HS bc I placed an order on 18/11/17 which was confirmed shipped on 20/11/17, so the question remains: where is it? I can only hope that I didn't just throw money down the... Zobacz więcej

Informacje dotyczące firmy

  1. Fitness i dietetyka

Napisane przez firmę

We are a small family-owned independent company dedicated to providing you with the finest herbal remedies, nutritional supplements, and natural body care products. Since we started, we have been committed to our customers and promoting a healthier lifestyle.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

334 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Es una estafa

Es una estafa
Me mandan después de una semana y pico un correo a las 9 de la mañana que ya va de camino a casa y a las 9:15 de la mañana que no Javi nadie en casa y que me habían dejado una tarjeta para ir a recogerlo o que lo vuelvan a enviar
Me pongo en contacto con ellos y me mandar una dirección que yo no e puesto y me dicen que el error es mío y que no pueden hacerme el reembolso y que si quiero el producto tengo que pagar otro importe más
Mejor comprarlo en España aunque sea más caro te acabas ahorrando y por lo menos te traen el producto 😉

1 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Item not received

I order an item at the start of December but still haven't received it. i contacted customer service several times but they have seem to have no motivation to resolve the issue

1 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

My product activation code did not work…

My product activation code did not work and they refuse to give me a refund. They gave me the run around and the eventually said it could not be refunded because the kit must be unopened. But I obviously had to open it to get the code. Although by the time they threw that story at me I already knew there was no hope of getting my money back. Thy clearly don't want you to contact them because on the Irish site there is no contact info and the live chat is broken. I eventually got someone on Facebook but no joy for a refund. They were very dismissive on my complaint and acted smug when I said I would complain to the CCPC. They are clearly good at frustration tactics.

22 października 2024
Opinia niezależna
Logo Healthstuff.co.uk

Odpowiedź od Healthstuff.co.uk

Hello Alva,
We are sorry you have experienced issues with your order, however we do not sell any products that would need any activation codes.
The products that we sell are herbal remedies, nutritional supplements, and natural body care products.
Your order was placed with a different company that has a name that is very similar to ours, as you are not the first customer that has had complaints about their services.
Please make sure that your complaint reaches the correct company.

Kind regards,
Healthstuff.co.uk

Oceniono na 1 z 5

Do not buy from this company

No test that was ordered no response from company

5 czerwca 2024
Opinia niezależna
Logo Healthstuff.co.uk

Odpowiedź od Healthstuff.co.uk

Hello Roseanne,
We are sorry you have experienced issues with your order, however we do not sell any test kits.
The products that we sell are herbal remedies, nutritional supplements, and natural body care products.
Your order was placed with a different company that has a name that is very similar to ours, as you are not the first customer that has had complaints about their services.
Please make sure that your complaint reaches the correct company.

Kind regards,
Healthstuff.co.uk

Oceniono na 1 z 5

Health Stuff knowingly use incompetent delivery service.

Never received the item I ordered. In Spain they use an incompetent delivery company - they are fully aware of said company’s reputation and I am not the first customer to receive their order.

17 czerwca 2024
Opinia niezależna
Logo Healthstuff.co.uk

Odpowiedź od Healthstuff.co.uk

We have spoken directly with you regarding the circumstances of your non-delivery, as well as our Terms & Conditions and Postage Information for Spain.
Ensuring that customers receive their orders is an important part of our business. We would not use a delivery partner whose reputation we would not stand by.
We are sorry if you are still unhappy, however we aim to resolve every customers query to the best of our ability.

Oceniono na 1 z 5

No results to my testing & no customer service

Same issues as others it would seem. International customer, since receiving and sending back I’ve heard nothing from them. I’ve since sent three emails with zero follow up. Really really bad customer service. I currently have zero to show for my $170 SGD investment.

7 czerwca 2024
Opinia niezależna
Logo Healthstuff.co.uk

Odpowiedź od Healthstuff.co.uk

We are sorry. This review doesn`t appear to be about our company as we do not offer any testing, and we reply to all customer queries we receive by telephone call, email or social media. We also cannot trace you details in our database.

Oceniono na 3 z 5

Unhappy

Not to be trusted!!! This company took payment for next day delivery option knowing that they wouldn’t be able to deliver. Normally with other companies the option wouldn’t be available on the site if it wasn’t a possibility, it would be removed. This isn’t the first negative experience that I have had with this company, and based on the email that they sent to me it seems a lot of other customer had to go through the hassle of asking for the order to be cancelled. Not a good company at all.

3 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Delivered within a couple of days and the products are exactly as described and expected. DPD did a terrific job of delivering to my neighbour as I wasn't about to take it at the time. It's not just about your service HS, it's also about who you choose to use as your delivery agents and it pays to use the best. In these times of uncertainty, great job to you all guys! Angela

1 października 2021
Opinia niezależna
Oceniono na 5 z 5

Good customer service and good…

Good customer service and good products, even if you have a problem with the wrong delivery as I did ..it was sorted out promtly and honestly. I received my refund for returning the products and the products I ordered.

Thank you healthstuff.co.uk

11 lipca 2018
Opinia niezależna
Oceniono na 1 z 5

Asked to refund 5 weeks in a row for…

Asked to refund 5 weeks in a row for shipment that was never sent out and they just say we will refund you and dont do it. Scamers as liers. Do not shop there if you want to get something for your money

17 lutego 2018
Opinia niezależna
Oceniono na 3 z 5

Great shopping experience, bad shipping/delivery

On the one hand, I'm wary of HS bc I placed an order on 18/11/17 which was confirmed shipped on 20/11/17, so the question remains: where is it? I can only hope that I didn't just throw money down the drain. On the other hand, this singular incident is atypical of the HS team as past orders have always been prompt. In all, great shopping experience but careless shipping and delivery.

5 grudnia 2017
Opinia niezależna
Oceniono na 1 z 5

no response to lost shipment

I received notification that my package was delivered to a person on a july 5th at 1:58pm and I didn't receive the product. Someone else obviously signed for it without looking to see who it was addressed to and now they have my package. I contacted the company to find out how to proceed and I received 1 response asking if I received the shipment to which I replied that I had not. NEver heard back. It's been over a week so I sent out a 2nd email to them and still have not heard back. At this point it seems they don't care that I did not receive my product and yet they took my money!!!!

14 lipca 2016
Opinia niezależna

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