It was a pleasure to meet Rachel. A brief call before the appointment time meant the appointment could be earlier thank planned, but I still was able to remove drug from fridge in a timely manner. Ins... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Both my husband and myself are very pleased with the Healthnethomecare services. This is my very first time with the nurse to help me,and give information of the medication that was provided by Health... Zobacz więcej
The nurse on my virtual call was very pleasant and knowledgeable, as I’ve never given injections before I was quite nervous but she made me feel at ease within minutes. Very pleased with my experience... Zobacz więcej
Normally the service is good, but this time delivery was cancelled 2/3s through the day which meant we lost two days instead of one. When we get notifications it usually works well.
Informacje dotyczące firmy
O HealthNet
Napisane przez firmę
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Napisane przez firmę
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Dane kontaktowe
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Zjednoczone Królestwo
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4,8
Doskonała
27 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Health net
The nurse explained everything gave you a test pen if unsure of injecting yourself she also asked if you would like her to do your first injection nothing was a rush they did offer me to have another nurse for my second injection if I was still uneasy doing it myself
27 sierpnia 2026
Delivery was early and driver was…
Delivery was early and driver was cheerful made my day
27 sierpnia 2026
On time very helpful driver
27 sierpnia 2026
Driver on time
Driver on time, very polite and skid reminded me to put injections straight into my fridge. Although I knew this, some people might forget 👍
So all in all pleased as always with delivery
27 sierpnia 2026
Keeping me notified of my…
Keeping me notified of my delivery.Getting my delivery in the time allocated, and a really pleasant and polite delivery person.
27 sierpnia 2026
The driver was fabulous I had ordered a…
The driver was fabulous I had ordered a pm delivery and you’d sent it am I was at work he phoned me and I asked for a delivery to the butchers where my husband works, the driver confirmed this was ok with his boss delivered and phoned to say he’d done it
27 sierpnia 2026
On time and helpful
12 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
My original delivery was 27th I had no…
My original delivery was 27th I had no message the night before. I waited in and no delivery still no message. Then I rang Healthnet to see what the problem was. It turned out that the hadn’t received the medication from the manufacturer. I wasn’t informed until after I rang then I received messages to say it is now on the 27th. I asked could it be pm and they said I was booked in now and would have to ring up to change it even though I was already on the phone to them. Therefore I had to rearrange all my appointments for the 27th to another time to accommodate my delivery
26 sierpnia 2026
Odpowiedź od HealthNet
Hi,
We are truly sorry to hear about the difficulties you experienced with your recent delivery and the lack of communication regarding your medication.
We are reviewing our internal processes with our Logistics Team to prevent this from happening again. We appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
very friendly delivery driver even…
very friendly delivery driver even offered to look at my playing up phone. Arrived exactly duringthe time stated
20 sierpnia 2026
Excellent order and delivery service
Excellent order and delivery service
Only thing wrong was I didn't receive a text message with my delivery slot so had to wait in all afternoon.
27 sierpnia 2026
Normally the service is good
Normally the service is good, but this time delivery was cancelled 2/3s through the day which meant we lost two days instead of one. When we get notifications it usually works well.
26 sierpnia 2026
The nurse put me at my ease
The nurse put me at my ease, explained everything well and ensured I was taking the right thing. I was very nervous but it was a very good experience.
27 sierpnia 2026
The whole team are super!
The whole team are super! I accidentally missed a delivery and HealthNet arranged to deliver the next day again with no fuss. Many thanks for all the years of efficient and reliable delivery of my medication.
27 sierpnia 2026
Great service
I received a message telling me exactly when to expect my medication and when it came the delivery driver was polite and courteous.
27 sierpnia 2026
My order was confirmed by email and a…
My order was confirmed by email and a text message, to be delivered on Wednesday 26th August. There was no confirmation message on Tuesday evening. I waited at home until 1300, with no sign of my order. After enquiry on the portal, I could see my order had been changed to AM on Thursday 27th, without any reason. Delivery was completed on Thursday.
27 sierpnia 2026
Odpowiedź od HealthNet
Hi,
We appreciate you sharing your experience regarding the delivery of your order.
We understand your frustration regarding the unexpected delivery change and the inconvenience this caused. We have flagged this with our Logistics Team for investigation.
Kind Regards,
The HealthNet Team
Recent experience. Necessary information regarding…
Necessary information regarding delivery times, dates and relevant contents all exact. Final delivery times spot on as usual and all very professional.
27 sierpnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.