Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to book, good amount of convenient appointments available, either phone or video call. Lady doctor was helpful, thorough and had lovely manner.
Reakcja na opinię
Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Zobacz więcej
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My appointment was booked in very quickly. The doctor I spoke to was really nice, informative and helpful. My medication was proscribed at the time of the call and I was able to collect it from my... Zobacz więcej
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Informacje dotyczące firmy
- Lekarz medycyny ogólnej
- również w kategorii:
- Klinika psychiatryczna
Napisane przez firmę
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Dane kontaktowe
W1H 6DU, London, Zjednoczone Królestwo
- info@healthhero.com
- healthhero.com
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I rang at 10.30pm and the phone was…
I rang at 10.30pm and the phone was answered quickly. A Dr rang me back 30 mins later and answered my health /treatment questions. I couldn’t have asked for anything more, the service was excellent.
29 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Jane, we're so glad your call was answered quickly even late at night, and that the doctor called back promptly with the answers you needed. Delighted the service met your expectations.
Health Hero makes it really easy to speak with a quality doctor
Health Hero makes it really easy to obtain an online doctor's appointment without travelling to a GP surgery. And the quality of their doctors is first rate. A great service.
29 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Andrew, we're really pleased it's so easy to get an online GP appointment without the need to travel, and delighted you rate the quality of our doctors so highly.
Excellent service.
28 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Gerald, we're really pleased you had an excellent experience with us.
Odpowiedź od HealthHero
Thank you Paul, delighted to hear you rate the service as first class.
After struggling with absolutely…
My name is Andrea and after struggling with absolutely everything that has been thrown at me for the last 3 years, i decided to apply for this service. After the first hour i felt better and would totally recommend this. The counsellor was patient, understanding, and listened well. Thank you for this excellent service
27 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you so much for sharing this. We're really glad you found the counsellor patient and understanding, and that things felt better after just the first session. Wishing you all the best going forward, and thank you for such a kind recommendation.
Recommend this service
It was so easy to book a same day appointment and the Dr took time to listen to what I was saying and I didn't feel rushed at all. I would use this service again.
14 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Tracey, we're really glad it was so easy to book a same day appointment and that you felt properly listened to without being rushed. Delighted to hear you'd use the service again.
What great reviews but I don’t believe…
What great reviews but I don’t believe them!
I don’t have call screening get regular cold calls from companies trying to sell me stuff but apparently this company couldn’t get through to me - really!
I’m going to cancel my policy to a company that is able to use a phone!
1 sierpnia 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you for sharing this, Roseanna, and we're sorry to hear about your experience. We'd like to look into what happened, please could you contact us at patientexperience@healthhero.com with your policy details so we can investigate and put this right.
Not happy with there psychiatrist the…
Not happy with there psychiatrist the rest of the assement went completely smoothly spoke to lovely lady but the psychiatrist was very low rated and all she did was work me up and make my health worse to the point I punched a whole in the wall even with solid nhs information given would not accept my offer and expect a full refund not just a 250 pounds or I will speak to ur head office and u will be sacked 36 years old not a child
30 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you for your feedback Alex. We're genuinely sorry to hear you've had a difficult experience. We're not able to discuss any individual's care in a public forum, protecting patient confidentiality has to come first. We take every concern seriously and will be reviewing this matter and communicating with you directly.
In the meantime, you can continue to contact the team on patientexperience@healthhero.com if you require any further information.
The compassion and help that I received…
The compassion and help that I received was so reassuring and I can see a clear path forward thanks to the sound advice given to me.
29 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Lavinia, we're so glad the compassion and support you received felt reassuring and that you now have a clear path forward. Wishing you all the best going ahead.
Peace of mind
Was away and needed help with quick referal - all of which was sorted within a few hours.
Easy booking and listened to.
Thank you
24 czerwca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you so much, we're really glad we could help sort your referral quickly while you were away. Delighted the booking was easy and that you felt listened to throughout.
The doctor's advice was extremely…
The doctor's advice was extremely helpful in helping me deal with the problem, and I was listened to carefully and every question was answered with professionalism and a good attitude towards me.
15 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Veronika, we're so pleased the doctor's advice was helpful and that you felt listened to throughout. It's great to hear every question was answered professionally.
Friendly and efficient
Friendly and efficient. The whole process from the intial call, GP telephone appointment booking , the consultation and follow up email from the GP was excellent.
15 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Andy, we're delighted the whole journey with our Virtual GP service, from booking through to the follow up email, was friendly and efficient.
Benenden saved my holiday!
I would totally recommend the Benenden 24 Hour GP service. When I couldn’t get an appointment with my GP for four days and the symptoms I was experiencing or worsening, I had a phone call within 20 minutes.
The course Centre staff were thoughtful and personable and listened in a compassionate way.
The appointment was very quick with 20 minutes.
The consultant was professional knowledgeable and both listen to My input and responded to it in a way that was more than appropriate. They also thoroughly discussed in detail and explained diagnosis and treatment Options.
I went away with a prescription that made a significant difference and on both occasions that I’ve recently used this, it meant that I was able to continue with my life in ways that would not have happened if I’ve waited for my local GP.
So, thank you Benenden for saving my trip to see Metallica with my best mate and my recent walking holiday with my wife!
Not to mention caring and compassionate conversations with all involved.
Thank you
15 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you so much Neil, what a lovely review. We're so glad the GP service could step in quickly when you needed it, and that the team's care and clear explanations made such a difference. Delighted you didn't miss the Metallica trip or your walking holiday!
Everyone to whom I spoke was kind
Everyone to whom I spoke was kind, caring and knew what they were talking about. They gave me the information I needed and explained it clearly.
1 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Andy, we're so pleased the HealthHero team came across as kind and knowledgeable. It means a lot to hear the information was clear and helpful.
Quick appointment
Quick appointment, the doctor I spoke to was really helpful and gave good advice. Good to know I could speak to again if needed
14 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thanks Glyn, glad the appointment was quick and that our doctor gave helpful advice. We're always here if you need us again.
Excellent service and good doctor
8 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Marisa, we're delighted you had excellent service and a good experience with our doctor.
Amazing service
11 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Nick, we're really pleased you had an amazing experience with us.
Easy and quick to use
10 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thanks Linda, glad you found it easy and quick to use.
Great Service
Had a consultation with Dr Rehman who was great and really helped me with my issues.
10 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you Omar, we're so glad Dr Rehman was able to help you with your issues. We'll pass on your kind words.
An appointment the same day!
The booking itself was easy to do and with prompt results. I had an appointment a few hours later on the same day.
The clinician asked the relevant questions to do with my illness, gave explanations as to what they could mean. Very quickly the clinician decided I needed to be referred to a specialist. Within 30 minutes I had my referral form emailed to me, ready to move onto the next step.
The clinician was very knowledgeable, reassuring and listened to everything I needed to say, whilst asking additional questions in order to get a full picture of my medical needs.
I highly recommend this company because of how prompt they are, how professional they are and how k owledgeable they are.
7 lipca 2026
Opinia niezależna
Odpowiedź od HealthHero
Thank you so much for such a detailed review. We're thrilled the whole process, from booking to referral, worked so smoothly for you, and that our clinician took the time to fully understand your needs. Wishing you all the best with the specialist referral.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.