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HealthHero Recenzje 

1171
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have used this service a few times and must admit I have found some of the Doctors to be unhelpful and rude. However, my most recent consultation was excellent the GP was very caring, understandi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Zobacz więcej

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Oceniono na 5 z 5

Easy to book, good amount of convenient appointments available, either phone or video call. Lady doctor was helpful, thorough and had lovely manner.

Reakcja na opinię

Oceniono na 5 z 5

Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Lekarz medycyny ogólnej
  2. również w kategorii:
  3. Klinika psychiatryczna

Napisane przez firmę

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1171)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 919

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

An appointment the same day!

The booking itself was easy to do and with prompt results. I had an appointment a few hours later on the same day.
The clinician asked the relevant questions to do with my illness, gave explanations as to what they could mean. Very quickly the clinician decided I needed to be referred to a specialist. Within 30 minutes I had my referral form emailed to me, ready to move onto the next step.

The clinician was very knowledgeable, reassuring and listened to everything I needed to say, whilst asking additional questions in order to get a full picture of my medical needs.

I highly recommend this company because of how prompt they are, how professional they are and how k owledgeable they are.

7 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you so much for such a detailed review. We're thrilled the whole process, from booking to referral, worked so smoothly for you, and that our clinician took the time to fully understand your needs. Wishing you all the best with the specialist referral.

Oceniono na 5 z 5

Very easy to book

Very easy to book, professional service and friendly staff. I highly recommend

15 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you Robert, glad you found the booking easy and the staff friendly and professional.

Oceniono na 5 z 5

A brilliant service

A brilliant service, easy to use and with the nhs being the disaster it is i find this service so valuable

30 czerwca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you Kate, we're really glad the service has been so valuable for you.

Oceniono na 5 z 5

Excellent conversation with nurse…

Excellent conversation with nurse practitioner which gave me a different option to the cream I’d been using the new cream seems to be working

2 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Valerie. It is wonderful to know the consultation helped you explore a different treatment option and that you are already seeing positive results. We appreciate you taking the time to share your experience.

Oceniono na 5 z 5

I’m have very good opinion.I am pleased with the consultation.

I am pleased with the consultation. The doctor I saw was very competent and demonstrated a highly professional approach. The GP listened to me and showed empathy. Thank you very much for the help; I definitely recommend the service.
Mrs Zaneta Kwasnik

6 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Zaneta. We are delighted that you felt listened to and supported throughout your consultation. Your kind words about the doctor's professionalism and empathy are greatly appreciated.

Oceniono na 5 z 5

So easy to make an appointment on line

So easy to make an appointment on line, by filling in a simple form.
So quick, an appointment was offered to me the next day.
Confirmation text was sent to me.
A reminder text was sent to me 15 mins before the consultation was due to start.

30 czerwca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your feedback. We aim to make accessing care as simple and convenient as possible, so it is great to hear the booking process and appointment communications worked well for you.

Oceniono na 5 z 5

I have used this service on a few…

I have used this service on a few occasions over the years and have never been disappointed. The ease of booking online to see someone on the same day relieves the stress of waiting for call backs from your surgery & they have always been able to solve problems regardless of the issue. I have been able to get advice, referrals and a sick note plus communication with my own surgery enabling me to receive medication really quickly! Worth every penny in my opinion 😊

6 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Sarah. Your continued trust in the service means a great deal to us. We are delighted that we have been able to support you over the years and help make accessing care less stressful when you need it most.

Oceniono na 5 z 5

The best service is GP access 24/7

The best service is GP access 24/7. You can choose the time that is suitable to you and have an option of choosing the type of appointments.
Collection of prescription is highly convenient, you can go to any pharmacy.
Other claimable services are excellent too.

7 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Shazia. We are delighted to hear you value the flexibility of the GP service and the convenience of choosing appointment times that suit you. It is great to know the prescription process and other available services have also been beneficial. We appreciate your feedback.

Oceniono na 5 z 5

Great prompt service

Good sensible advice from a doctor who listened and a good health outcome from that appointment.

5 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Magda. We are pleased to hear the doctor took the time to listen and provide helpful, practical advice. It is wonderful to know the consultation led to a positive outcome for your health.

Oceniono na 5 z 5

Really excellent service with brilliant…

Really excellent service with brilliant patient care and support from doctors

5 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Sophie. We are delighted to hear you received excellent care and support from our doctors.

Oceniono na 5 z 5

Fantastic service and support and a lifeline when NHS is struggling.

From the initial call to the consultation the service and support cannot be faulted. I have used this service for prescriptions when you cannot get a doctors appointment for weeks and also for a fit note when my back pain was unbearable and again unable to get a doctors appointment. These are a lifeline when it is needed.

29 czerwca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Tracey. We are pleased to hear the service has been such a valuable source of support when you have needed it most.

Oceniono na 5 z 5

Brilliant as you can book an…

Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if you get free prescriptions on NHS you have to pay with these as it's private, but it's better to get yourself sorted than wait for your own GP

3 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Deborah. We are delighted you value the flexibility and availability of the service. It is great to hear it has helped you access care when you need it and that the appointment times work around your schedule.

Oceniono na 5 z 5

We now live in a 3rd world country

We now live in a 3rd world country, where you can't get a doctors appointment. So you have to use this great service but have to pay for the prescription ( im over 65) so it's private. So im paying twice.. lol. Ive paid my NI for over 45 years , laughable.

6 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your five star review, Gary. We appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Quick & speedy diagnosis and prescription

After trying to get a GP appointment and being told the soonest I could be seen was in 3 weeks, being able to get a video appointment and prescription within 24 hours was a godsend. At least I was able to start treatment for my issue while I wait to talk to my GP in 3 weeks.

1 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Dawn Marie. We are delighted to hear you were able to secure a video appointment and prescription so quickly. We wish you a speedy recovery.

Oceniono na 5 z 5

Help when it’s needed

Help when it’s needed! Reassuring that you can speak to a professional when you need to and get a prescription.

26 czerwca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Margaret. We are glad the service was there when you needed it and that you found it reassuring to be able to speak to a healthcare professional.

Oceniono na 5 z 5

It's one of the best services

It's one of the best services. I wish it existed on the NHS

30 czerwca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your five star review. We are delighted to hear you rate the service so highly.

Oceniono na 5 z 5

Used GP on line for 1st time

Used GP on line for 1st time . Got appointment within afew hrs
GP asked right question

30 czerwca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Salim. We are pleased your first experience of using the service was a positive one and that you were able to secure an appointment so quickly.

Doświadczenie Trustpilot

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