headspace Recenzje 758

I've been using the app for 4 year's and recently I was contacted to say i needed to sign up , even though I was paid up.
I erringly signed up for a new account and neither of them work and despite numerous efforts to get in touch with Headspace the responses range between Dreadful and non-existent

I get a “free” subscription through my Vitality insurance policy. As a frequent user of Calm and Peloton meditation I had assumed it would be similar. I’m so disappointed. The app is cluttered with endless scrolling needed to find a meditation topic that fits a time you want (insurance credits 10 mins plus only). The meditations are amateurish and feel very much like being spoken to like a child or someone who doesn’t understand basic instructions. The narrator voices are irritating. I wasn’t surprised by the negative rating but to see the furore & deception customers are feeling around subscription makes me like this app even less. My insurance cost is reduced through earning points and meditating consistently (only through headspace!) is a substantial contributor to those points. As someone who meditated often this was really appealing to me but I am just really underwhelmed and disappointed.

I love Andy and what he does. Onboarded in meditations few years ago from his Netflix series, 3 years subscriber already.

DEAR FELLOW VICTIMS OF HEADSPACE MEDITATION LIMITED, I'm writing a second review here because I would like to advise you about possible steps to prevent further subscription withdrawals from this company of hell:
1. You have the wright to withdraw your consent for the next payments by contacting your bank up to 1 business day of the due date -
Check the citizen bureau advice for that.
2. Please contact the companies house about this fraudulent company, also any consumer organisation for help.

Just trying to get your money! I'll keep it short because i had the same experience as most of the others. No warning... just charged me for another year and refused to refund me. Here was their response 6 days after being billed:

I understand you would like to request a refund. You have definitely reached the right Headspace expert to handle this for you!

Unfortunately, we regret to inform you that we are unable to process a refund for the charge that occurred on Jul 9, 2025, as the cancellation period has ended.

I enjoyed Headspace, particularly for its sleepcasts. The app is well designed, without a ton of jangly advertisements or the kind of content you want to get away from when using a meditation app. However, I was really frosted by their handling of subscription renewal. I attempted to cancel my new year of subscription on the day they charged me the renewal fee, because I learned that my health care provider offers access to the app as part of my paid member benefits. When I asked Headspace to refund the charge they had just levied for the new year of subscription--which was to begin that very day--they refused, saying they can't refund for partially used subscriptions. Are you kidding me? I requested this the very day of renewal. There was no partial use of the new year. This is total BS and exactly the kind of behavior that makes consumers shy away from subscription model pricing. Also, the annual fee is about $95, so it is a lot--especially when I just got laid off. Unfortunately, this kind of negative experience leaves me feeling exploited and overshadows the enjoyment I got from the app. Thanks for bringing more stress, anxiety, and consumer anger into my life, Headspace.

Similar to some of the other reviews, my subscription was renewed. I did get a reminder email however, it went to my spam folder. I contacted them and they refused point-blank to give me a refund. I'd totally forgotten about it as I'd stopped using it. I found the CBT and mindfulness stuff pretty useless, most of it is regurgitated from elsewhere, lots of it you can get for free on other websites. My advice, don't waste your money, there are much better, free options which are easy to find.

They renewed my subscription without any warning. I didn’t spot it. When I saw it on a bank statement, I called to get a refund as I hadn’t used the service in the while (and not since the renewal). They would not refund the annual subscription monies, despite me asking many times. Sharp practice. I’d understand if I’d used it since they took the money but I hadn’t. Feels like the business has moved on from helping people to making money at any cost to its customers. Interesting to see so many other negative reviews too.

I used the Headspace Inc app for many years at an annual subscription rate of $95.88. I recently discovered that Headspace lowered its annual subscription rate from $95.88 to $69.99 in March 2024. They continued charging many existing subscribers – including myself – the original, higher rate without any notice, price adjustment, or refund. I was charged $95.88 in April, 2024 as well as April, 2025 … both after the annual rate changed to $69.99 in March, 2024. I became aware of the pricing change only as I was about to recommend the app to a friend . I believe this is a deceptive billing practice that unfairly targets existing, loyal customers.

When I contacted Headspace Support, I didn’t ask to cancel – I simply asked for a refund of the overpayment(s). Instead, they refunded $95.88 for 2025 (2024 still overpaid) however then canceled my subscription entirely, immediately cutting off access to a service I relied on every day. I’ve now lost access to something I paid for, and I’ve apparently been overcharged for multiple years. This isn’t just poor customer service, it is an unethical business practice … a serious failure in ethics, transparency and a breach of customer trust. I expected better from a company that promotes mindfulness and trust.

Research indicates that Headspace is not profitable. Revenue $195 M in 2023, down from $235 M in 2022. Subscriber decline. 3.3 M in 2022 to 2.8 M in 2023. When a company is under pressure to hit profitability targets, especially after a revenue dip and a shrinking user base, there is a temptation to quietly lean on legacy subscribers who may not be watching their renewals too closely. Loyalty should be rewarded, not exploited.

I would like Headspace to proactively scrub its records, retroactively refund overpayments to all affected users, continue their service without disruption and ensure transparency in all future price changes.

They charged me for a full year even though I cancelled my subscription on time. I CANCELLED MY SUBSCRIPTION ON TIME!!!! And still got charged. I was furious. Good I took a screenshot of a cancellation. It still took a big fight (despite an evidence!!!) that I cancelled it on time to get my money back. Be aware - it’s a scam. Also, headspace used to be good 10 years ago. Now - it has gone down in quality and became some cheap messy concoction of poor meditations. You can find better ones on YouTube for free. Stay away from headspace

Die App und das Konzept sind sehr gut. Aber es werden statt 99.99 US Dollar dann am Ende 118 USDollar für den Family Plan abgebucht.

Das Abo kündigt man am besten direkt und sofort wieder. Dann hat man es ein Jahr - und es kann von Headspace nicht ungefragt verlängert werden.
Es ist somit von 74 Euro in 2024 auf 107 Euro gestiegen.
Der Kontakt ist unterirdisch.

Schade - so macht das keinen Spaß.

This is a great company that's changed my life very positively. I'm so happy I found it, there may be other good meditation apps but I've been happy with Headspace. Also, their customer care has been great.

I don’t mind paying for the app as it can help with mindfulness. I do mind that they charge money for a non working app. The app has been down for weeks now and not only are they not fixing it, they are ignoring requests and telling me the issue is with apple. Not surprised by the low rating

Charged me for a 3 month subsription without warning despite not using it. Wouldnt give refund as they claimed its in their Terms and Conditions for signing up to the app in the first place. Awful. Do not bother 😂

I cancelled my subscription 11 May last year and have an email to prove it. In spite of this they took a PayPal payment on May 1st this year. PayPal have opened a case, but so far no response from Headspace.

I used to enjoy using Headspace and I recently sued the free trial and cancelled it, but I recently got charged and I requested a refund. They told me I missed the cancellation period and that I can continue to use the app for year. I was not happy with this especially as I have cancelled it and the app videos are all locked, so I am very concerned with how I have been charged for something that I cannot use.

As many have already said this company has a terrible reputation for subscription traps. Totally contrary to the image they like to portray they have caused many no end of stress. I will be avoiding forevermore.

Canceled within the trial period, but they're charging me a full year. The customer support is completely ignoring me, closing all of my requests for an explanation. A bunch of thieves.

Liars !

They will sign you up for the free trial, won’t send you an email to tell you it is over and bill you a full year.
Then in contact with the team they assured me they removed me from the subscription and cancelled auto renewal, one year later I was once again billed for one year without any reminder what so ever.

Total mess

Zat voor een langere tijd in een dip door stress van werk en situaties in mijn privé leven, en Headspace heeft me er goed doorheen geholpen met hun tips. Zelfs wanneer ik ga slapen gebruik ik het. De lange 'Rainday Antiques' helpt me al voor een lange tijd daarmee