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Hcrgworkforce Recenzje 

177
•
Wynik TrustScore: 4 na 5

4,0

Usługi dla biznesu
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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My experience with HCL workforce solutions was a beautiful one. I was supported in each step I took and was never left alone. A big Thanks to Nicola for her unrelenting support and guidance. She assi... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

The work is good yes, the pay is fine. I wanno use the opportunity to appreciate the effort of my previous custodian, Chloe, I also appreciate my current, OM Gaur, he’s always available, thank you.... Zobacz więcej

Oceniono na 4 z 5

The HCL recruitment consultants George and Kay are easy to reach, they understand my requirements and we work together as a team. The compliance officer Bhavesh makes sure I am fully compliant and... Zobacz więcej

Oceniono na 5 z 5

HK The team is reachable and ready to help. I always sent my shifts availability and booked when shifts comes out. My consultants Nadeem and Karan tries their best to book me shifts according to my a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi dla biznesu

Napisane przez firmę

Since 2002, we’ve been providing short term spot and contingent staffing to public and private health and care providers, helping keep services running for patients and communities with on-framework, sustainable and compliant staffing. Working with our sister brands HCRG Staffing and Sugarman Health and Wellbeing, our mission is to be the first call for sustainable workforce solutions to the NHS and private sector and be the go-to provider for high acquity care and outsourced services across the acute, community and mental health sectors. Through our five branches across the United Kingdom, we’ve placed candidates at more than 450 employers over the last 12 months – and they keep coming back. In fact, we’re the second largest provider of health and care staffing in the country and are listed on every major NHS staffing framework meaning it’s easy (and cost effective) to work with us. Our clients like us because we understand the challenges they face and because we’re in it for the long term. Our candidates like us because we provide them with access to the right roles, at the right time again and again. After all, our group delivers more than 5 million hours of health and care services every year too – so we know what it takes, and we’re here for the journey.

Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

177 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 4 z 5

Shifts are canceled without re-booking

Shifts are canceled without re-booking. Give availabilities and one is not booked. Apart from that everything is okay. Thanks

30 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Charles,

Thanks for taking the time to review our service. I'm pleased to hear that most things are okay for you.

I have passed your concerns regarding cancelled shifts on to Rosey. She will reach out to your separately. In the meantime, if you need anything, please don't hesitate to contact the team on 0207 451 1451.

All the best, Terence

Oceniono na 2 z 5

Poor communication between clients and…

Poor communication between clients and consultants. Late payment or missed payment. I still have outstanding payments of shifts I did in May 2021

30 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Bhekinkosi,

Thanks for taking the time to review our service. It's disappointing to hear that our service has not met the high standards we pride ourselves by.

I have forwarded your concerns on to Rhys, who will be in contact shortly.

If you need anything in the meantime, don't hesitate to contact the team on 0207 451 1451.

All the best, Terence

Oceniono na 4 z 5

Generally is good

Generally is good. Staff are dedicated in terms of finding a shift. For some reason I can't open my online payslips portal to check which shift has been paid which shift hasn't. I emailed the payroll team ask to drop a line of online payslips portal, yet hasn't received any reponse from them, and it's been more then 2 weeks. All I can do is check my bankstatement to see how much much mon they paid me.

29 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi,

Thank you for taking time to review our service. It's great to hear compliments about our staff, and I have passed yours on to Oliver.

I have spoken with Oliver who has resent your login details for the payroll portal by email.

If you have any questions at all, please don't hesitate to reach out to your consultant.

All the best, Terence

Oceniono na 5 z 5

Amazing team

Their staff is just amazing and they provide support during the entire journey, even when NHS Trusts don't. I'm very pleased to work with HCL Doctors

29 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Arturo,

Thanks for taking the time to review our service. It's great to hear that you have found our recruitment process a positive one.

If there's anything at all that you need, please don't hesitate to contact your recruitment consultant.

Thanks,
Penny

Oceniono na 4 z 5

Easy to deal with

Easy to deal with. No delays in reimbursement of expenses and payment of salary. I give 4 stars not 5 because slightly irritated by excessively frequent requests and reminders for completion of administrative forms

28 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi James,

Thanks for taking the time to review our service, we really appreciate our candidates views. In terms of compliance we understand sometimes it can be long winded but we always like to make sure all our candidate forms are up to date.

If you ever have any issues please don't hesitate to get in contact with your consultant.

Thanks,
Penny

Oceniono na 4 z 5

Excellent

Excellent: I recommend for doctors who want to build their medical careers. Good beginning for their career. Excellent team work.

27 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Neto,

Thank you so much for your review. If there's anything at all you need, please don't hesitate to contact your consultant.

All the best, Penny

Oceniono na 2 z 5

feed back

Agency does not respond to calls effectively. Management do not seem to communicate on time. Most of the time I spent half a day calling, calling and when I send urgent message then I get attended.

Previously Some staff in London Office used to call but last three years it feels no communication.
Ex Staff for example Gemma, Terry, Francesca were very good communicators. since then it is not been very good.

27 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Indumati,

Thanks for taking the time to review our service.

It's disappointing to hear that our communication with you has not met the standards we pride ourselves by.

I have escalated your concerns to our Head of HCL Nursing who will be in contact with you shortly.

Thanks again for choosing to locum with us.

All the best, Terence

Oceniono na 5 z 5

Excellent for everything.

27 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Rosen,

Thank you for taking the time to review our service, it is great to hear you have had a positive experience with us.

Thanks, Penny

Oceniono na 5 z 5

HCL don't have price control

I need an increase in payment so that I can book more shift both day and night, the issue of communication gap has been solved.

27 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Isaac,

Thanks for taking the time to review our service.

I understand that your consultant has since called you to alleviate your concerns and resolved the issue with contacting the team via phone.

If you have any further questions or concerns, please don't hesitate to contact Zoe.

All the best, Terence

Oceniono na 5 z 5

Excellent communication and clear…

Excellent communication and clear instructions. Always working with your needs

23 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Mr & Mrs Charaf,

Thanks for taking the time to review our service, it is great to hear such positive words.

Thanks,
Penny

Oceniono na 5 z 5

I have as many shifts as I want booked

I have as many shifts as I want booked. Good recruiting guys. I would recommend

22 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Anastasia,

Thanks for taking the time to review our service. It's great to hear your kind words.

If you need anything at all, please don't hesitate to contact your recruitment consultant.

All the best, Penny

Oceniono na 5 z 5

Fantastic company to work for

Fantastic company to work for. They look after sraff wwll

22 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Alex,

Thank you for taking the time to review our service. I have passed your compliments on to the team.

Thanks,
Penny

Oceniono na 5 z 5

They are very good with their staff and…

They are very good with their staff and also very reliable.

22 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Aminat,

Thank you for taking the time to review our service. I have passed your compliments on to the team.

Thanks, Penny

Oceniono na 2 z 5

I’m fed up with chasing my money

I’m fed up with chasing my money, in 5-6 years I’ve only had 1 pay increase, I got £12 with other agency and about £11.43 with this one it’s too low, for the work.

22 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Anita,

Thanks for taking the time to review our service. It's great to hear from locums who have worked for us for many years.

I have spoken with your recruitment consultant and can confirm that the pay rate of £11.43 is a pre-agreed on-framework rate been the Trust and HCL. Unfortunately, we cannot deviate from these rates.

I understand the pay-issue was in part due to your umbrella company and therefore out of our control, however, I completely appreciate how frustrating delays in payment can be.

Thank you again for choosing HCL Nursing.

Zoe should be giving you a call shortly to confirm everything else is ok.

All the best, Terence

Oceniono na 5 z 5

Steve Bushell is always a phone call…

Steve Bushell is always a phone call away to answer any questions I may have and resolve any problems I may have with my pay. Steve always makes me feel valued and I have recommended HCL to my friends. Thank you for making me feel valued.

22 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Mariene,

Thanks for taking the time to review our service. I'm really pleased to hear that you feel supported and appreciated.

If there's anything at all you need, please don't hesitate to contact your recruitment consultant. I will be sure to forward these kind words on to Steve.

Thanks,
Penny

Oceniono na 5 z 5

Professionalism

I have a good experience by working with HCL.
The HCL team is great and I have a prompt response to my inquiries.
Until now, the HCL has found me great job opportunities.
HCL has also gave me the opportunity to complete all my mandatory training and is supportive with my appraisal cycle.
HCL is helping me with a lot of administrative tasks, which let me the time to focus on my job.

21 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Iuliana,

Thank you for taking the time to leave a review, it's great to see our consultants have helped you develop and further your career. Any issues please don't hesitate to get in contact with your consultant.

Thanks, Penny

Oceniono na 5 z 5

Very professional and efficient team

Very professional and efficient team members

21 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi Mehmood,

Thanks for taking the time to review our services, we appreciate the positive words.

Thanks,
Penny

Oceniono na 5 z 5

I cannot praise Georgina and Kay…

I cannot praise Georgina and Kay enough. They are efficient. They are helpful.They keep my show on the road.
I would be bereft without them.
I see them more as friends than colleagues.
Go team HCL

21 lipca 2021
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Odpowiedź od Hcrgworkforce

Hi,

Thank you so much for your kind words. Kay and Georgina are both fantastic - we're pleased that you agree.

All the best, Terence

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