Hausandharbour Recenzje 32

Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Recently bought a couple of rugs from Haus and Harbour where the service has been excellent and quality of rugs brilliant. Although I had to return one rug, as did quite fit our space, the refund pro... Zobacz więcej

Oceniono na 4 z 5

The ordering process was easy and delivery was quick. The rug is lovely and I’m very pleased with it except the colour wasn’t as described. It was supposed to be beige, the label said it was beige bu... Zobacz więcej

Oceniono na 5 z 5

I live regional NSW delivery was prompt. No unbearable smell to the rug when opened up. Suits the room just how I envisioned it. Feels great under your feet. Very happy with my purchase.

Oceniono na 5 z 5

This wool rug fits absolutely perfectly in my space,it tied everything together the moment I rolled it out. The texture feels soft yet durable, and the quality is obvious from the first touch. I love... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z dywanikami
  2. Producent dywanów i wykładzin
  3. Sklep z dywanami
  4. Dekoracje i architektura wnętrz
  5. Sklep z wyposażeniem domowym
  6. Sklep z artykułami domowymi

Napisane przez firmę

Haus & Harbour is a modern Australian rugs and carpets brand creating premium, design-led pieces for contemporary homes. Inspired by the relaxed rhythm of Australian living, our collections blend timeless textures, soft neutral palettes, and durable materials that feel as good as they look. At Haus & Harbour, we believe a rug is more than just a finishing touch, it is the foundation of a space. Our designs are carefully curated to bring warmth, balance, and quiet sophistication into everyday living. From understated minimalist weaves to richly textured statement pieces, every rug is created to complement modern interiors while maintaining a sense of effortless comfort. Our collections draw inspiration from coastal landscapes, natural fibres, and the calming tones of the Australian environment. The result is a range of rugs that feel organic, versatile, and timeless, designed to evolve with your home and your lifestyle. Crafted with quality and durability in mind, Haus & Harbour rugs are made to withstand the rhythm of daily life while maintaining their beauty over time. Whether placed in a serene bedroom, a welcoming living room, or a refined workspace, each piece is designed to elevate the atmosphere of the space it inhabits. Haus & Harbour exists for those who value thoughtful design, natural elegance, and interiors that feel both relaxed and refined.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

32 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very good customer experience

Recently bought a couple of rugs from Haus and Harbour where the service has been excellent and quality of rugs brilliant. Although I had to return one rug, as did quite fit our space, the refund process was easy and processed promptly. Great overall experience.

5 czerwca 2026
Oceniono na 4 z 5

Haus and Harbour Tuscany Beige Wool Rug. The ordering process was easy and…

The ordering process was easy and delivery was quick.
The rug is lovely and I’m very pleased with it except the colour wasn’t as described. It was supposed to be beige, the label said it was beige but in actual fact it is cream. I still like the rug but probably won’t return it as I would be concerned as to what actual colour a replacement would be.

5 czerwca 2026
Oceniono na 5 z 5

My experience with Hausandharbour has…

My experience with Hausandharbour has been absolutely amazing. So happy with this rug! It arrived quickly, feels lovely underfoot, and looks exactly as pictured. It has really tied the whole room together and made the space feel much more cosy. Highly recommend!

15 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Very Happy 5 stars

Not only was the shipping super quick, the rug is beautiful, the quality is amazing and the colours are exactly as I expected, VERY happy customer.

1 czerwca 2026
Opinia niezależna
Oceniono na 2 z 5

Not the colour or quality…

I hate to be the negative reviewer, but it was just not the colour or quality I anticipated from the photos. Very hard to tell on a screen what the colour is and the way the photo was taken highlights the colourful angle of the rug, but turn 180degrees and its a totally different rug. Not sure if there is a solution to this but even with a returns policy , its not easy and you still feel stuck with a wrong choice. The rug feels nice but its thin and lacks the rigidity a quality rug has (ie it is easy to kick up on the floor). Against my better judgement I should have purchased a rug from a physical store. To say something positive however, it did arrive quickly and in good condition.

3 czerwca 2026
Oceniono na 5 z 5

The rug arrived quickly and looks…

The rug arrived quickly and looks great. Reasonably priced too.

21 maja 2026
Logo Hausandharbour

Odpowiedź od Hausandharbour

Hi Annie,

Thanks you so much for your kind words!
We are so happy to hear that you're loving your new rug.

We truly appreciate your feedback.

Warm wishes,
Team Haus & Harbour

Oceniono na 1 z 5

Rug arrived faulty



Rug arrived faulty, initial customer service was great and was promised a new rug to replace. After following up was advised that a new rug had been processed and would receive tracking details the following day, however I am still waiting after nearly 6 weeks with no updates. Wasted $500 on a rug that came with a hole in it.

Thanks for the reply, unfortunately it has been said twice now that the rug is on its way, I don’t think it takes a month for postage. Also there have not been any updates on tracking as promised.

24 marca 2026
Logo Hausandharbour

Odpowiedź od Hausandharbour

Hi Hayley,

We are so sorry to hear about your experience.

Upon checking the records, we can confirm that your replacement rug is on the way. A couple of shipping updates were sent via email as well. Also, the faulty rug will be collected free of cost.

Please feel free to reach out if you have any questions.

Best regards,
Team Haus & Harbour

Oceniono na 5 z 5

Tuscany wool rug fits perfectly in our warm toned living room

This wool rug fits absolutely perfectly in my space,it tied everything together the moment I rolled it out. The texture feels soft yet durable, and the quality is obvious from the first touch. I love how it adds warmth without overpowering the room, and the sizing couldn’t have been more spot-on. It genuinely elevated the whole look and made the space feel more complete and inviting.

28 kwietnia 2026
Oceniono na 5 z 5

Thank you Haus and Harbour

Thank you Haus and Harbour! I was a little sceptic if the company was real as the rug was online elsewhere for $500 more but it arrived and couldn’t be more perfect! Thanks for the great service and rug. I will be back to buy more

16 kwietnia 2026
Oceniono na 4 z 5

Very rapid attention to my order.

Very rapid attention to my order and delivery. However, the colours of the rug I purchased were much lighter/paler than those on the website, even allowing for photo inaccuracies. The actual rug was far too pale and unsuitable and I passed it on to others. Otherwise, happy.

23 kwietnia 2026
Logo Hausandharbour

Odpowiedź od Hausandharbour

Thanks you for your much valued words!

We offer a 30-Day Easy Returns policy. You can always exchange or return the rug if not satisfied with colour or quality. We always try our level best to match the exact colours and post real-life images and you can always reach out to us in case of any issue.

Thank you once again for your purchase with Haus & Harbour.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej