Item was ordered and ready to be collected within the hour. The only confusing thing i found was at the cashier desk it says Click & Collect. When i went there the guy asked me what i ordered and the... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When the staff brought the new fridge/freezer inside, they broke one of our pendant lamps by mistake. They made me sign the papers, without telling me that there is a customer section, where you can r... Zobacz więcej
Reakcja na opinię
We drop by today at Harvey Norman Airside just to have a look for an air purifier just to look but the staff is very convincing and make the story short we bought the Dyson purifier +cool HP1 .. than... Zobacz więcej
Reakcja na opinię
antastic delivery service from Harvey Norman yesterday! The team arrived right on time and were professional and courteous from start to finish. I was especially impressed that they put a protective... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Sklep z telefonami komórkowymi
- Sklep z komputerami i akcesoriami
- Sklep z wyposażeniem domowym
- Sklep z pralkami i suszarkami
O Harvey Norman Ireland - Swords
Napisane przez firmę
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Napisane przez firmę
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Dane kontaktowe
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlandia
- 01 8909900
4,4
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Click & Collect
Item was ordered and ready to be collected within the hour.
The only confusing thing i found was at the cashier desk it says Click & Collect. When i went there the guy asked me what i ordered and then told me to go to one of the people in that area to get if for me. So what is the point in waiting to speak to someone at the cash desk to be sent elsewhere. I've not seen this approach before. Doesn't create a good customer journey in my opinion.
22 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od Harvey Norman Ireland - Swords
Hi Zorig,
We're glad you enjoyed your experience. We appreciate your kind words!
Kind Regards,
James
Odpowiedź od Harvey Norman Ireland - Swords
Hi Ali,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Arrived on time
Arrived on time. Were very efficient in replacing and installing new oven. Very tidy.
9 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi there,
We're so glad to hear our team was efficient and tidy with your new oven installation! Thank you for your kind words.
Kind Regards,
Kevin
The interaction with the website and…
The interaction with the website and then the staff on the phone and in the store was perfect
12 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Declan,
We are so happy to hear that your experience with our website and staff was perfect! We appreciate your kind words.
Kind Regards,
Kevin
Great service from Harvey Norman…
Great service from Harvey Norman Ireland. Friendly staff, helpful advice, and a smooth buying experience. Highly recommended.
16 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi there,
We appreciate you sharing your positive experience. We're happy to hear our staff provided helpful advice and a smooth buying experience.
Kind Regards,
Conor
Wrong item in my click and collect.
Wrong item in my click and collect.
When I rang they said they hadn't it in stock. Which I then had to travel to blanchardstown to get it.
Also problems there when I got there
13 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Sarah,
Thank you for your review. Apologies for any inconvenience regarding your click and collect order.. We are looking into this with the relevant teams to prevent similar occurences.
Kind Regards,
James
Odpowiedź od Harvey Norman Ireland - Swords
Hi Barbara,
We appreciate your positive feedback. We are glad you enjoyed our service.
Kind Regards,
James
Large cooker delivery
Communication with the shop on when the cooker was to deliver could have been better. The delivery men
were very diligent about how they brought the cooker in and mindful of my walls and furniture I was very grateful for this consideration
11 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi there,
We appreciate your feedback and are glad to hear our delivery team was so careful. We will certainly review our communication process to ensure a smoother experience for future deliveries.
Kind Regards,
James
Online purchase,Bought a mobile phone online as it…
Bought a mobile phone online as it wasn't available in store,got delivered within about 4 days even though it was suppose to be alot longer for delivery so I was very happy with that
8 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Cathy,
We're so glad to hear your mobile phone arrived much sooner than expected! We appreciate you sharing your positive experience with us.
Kind Regards,
James
antastic delivery service from Harvey…
antastic delivery service from Harvey Norman yesterday! The team arrived right on time and were professional and courteous from start to finish. I was especially impressed that they put a protective mat down on the hall floor before bringing the sofa in.
The whole process was smooth, efficient, and completely hassle-free. Delighted with both the sofa and the excellent customer service. Highly recommend!
14 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi Fionnuala,
We appreciate you sharing your positive experience. We are happy to hear that the delivery was smooth and efficient, and that our team was professional and courteous. Thank you for your recommendation!
Kind Regards,
James
Odpowiedź od Harvey Norman Ireland - Swords
Hi Alex,
We appreciate your positive feedback. We're glad you liked our service and product selection!
Kind Regards,
James
Great delivery experience with HM
Great delivery experience with HM. Tommy delivered and installed a washing Machine and Dishwasher. He was very professional and supported a tricky install without any issues. Highly recommend.
13 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi Derek,
We appreciate your feedback! We're delighted to hear about your great delivery experience and that the installation was professional and smooth. Thank you for your recommendation.
Kind Regards,
James
Impeccable service
Impeccable service; everyone was very attentive and friendly. I really enjoyed the service.
6 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Victor,
We appreciate you sharing your feedback. We're so happy you enjoyed the service and that everyone was attentive and friendly!
Kind Regards,
James
Easy collect experience.
6 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Fernando,
We are happy to hear that you had an easy collection experience in-store. We appreciate your feedback!
Kind Regards,
James
Property damage unsolved
When the staff brought the new fridge/freezer inside, they broke one of our pendant lamps by mistake. They made me sign the papers, without telling me that there is a customer section, where you can report this kind of issues (I wasn't aware of this section). Without giving me solutions, they just apologies and left. After that I realised that any damage caused to the property can be reported to the company.
9 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi Maria,
We regret to hear about the damage to your lamp during the delivery of your order. If you can contact our customer service team at "customer@support.harveynorman.ie" with the details of your order, the team will be able to look into this for you. Thank you for bringing this to our attention.
Kind Regards,
James
Quick and easy
Quick and easy, hassle free process. Bought the item online, received message in 3 days to come to Collect it in the store. Went to the store & in / out in 5 mins.
1 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Tomas,
We're happy to hear that you had a quick and easy experience with our online purchase and in-store collection process. Thank you for your positive feedback; we appreciate it!
Kind Regards,
James
Online purchase
I shopped in store and online. Smooth and efficient service. Knowledgable staff. Online was simple to navigate
2 maja 2026
Odpowiedź od Harvey Norman Ireland - Swords
Hi Mary,
We're so happy that you found our in-store and online service smooth and efficient! It's great to hear our staff's knowledge and the website's simplicity helped you.
Kind Regards,
Kevin
Odpowiedź od Harvey Norman Ireland - Swords
Hi Janet,
We appreciate you sharing your experience with us; we are so glad to learn that you found our service efficient and helpful.
Kind Regards,
Kevin
Very poor service from Harvey norman…
Very poor service from Harvey norman agents Swords.
1.I had cancelled an order and asked to replace it with another 10 days ago one agent said we asked the refund and he issued an e receipt for the the item to be replaced. I went today after 10 days to check and nothing has been done no refund and no item replaced. Very upsetting 😡
2. I went to claim the earphones 10 days ago one agent said oh come back in 10 days because we done have them in stock . After 10 days another agent said why the other agent told you that!!! You should claim it via Samsung.
Why you dont do do proper training equal to all the agents and test them before starting as they represent the image of the company.!!!!
9 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Swords
Hi Abbie,
We appreciate you bringing this to our attention. We're sorry you experienced issues with your order cancellation and earphones claim. The inconsistency in service is not what we aim for. We'll address your feedback to improve our team's training. Thank you for your time. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.