Best customer service that I've ever received! We had a little hiccup with our order and then with shipping, but both were handled via email in a very timely, respectable fashion. Very, very impressed... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Best customer service that I've ever received! We had a little hiccup with our order and then with shipping, but both were handled via email in a very timely, respectable fashion. Very, very impressed... Zobacz więcej
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A wonderful company with amazing customer service. I had an issue with the playpen having some flaws with the gate not opening properly and contact customer service. I received a reply within 24 hrs... Zobacz więcej
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I love our Haarpa baby playpen. I have great peace of mind knowing that the materials are non-toxic. Originally ordered a smaller size because I didn’t want the baby’s things to take over the living r... Zobacz więcej
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Beware of terrible return policy! They make the buyer cover return shipping, which was fine with me, but if you keep scrolling to the bottom of the returns page, you'll see they also charge a "25% res... Zobacz więcej
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We at Harppa believe the most meaningful parts of parenting aren’t always the biggest milestones they’re the little moments in between. The quiet victories. The messy beginnings. The shared smiles that make it all worthwhile. That’s why we create baby gear made to grow with families and support them through real life not just the picture-perfect parts. With simple design, lasting quality, and care that shows up in the details, our products are here to make everyday parenting feel a little lighter, a little kinder, and a lot more connected. But Harppa is more than what we make its the community we build along the way. From first-time parents to growing households, we show up to support, listen, and grow together. Every product is a promise: to last through more than one child, to adapt as needs change, and to help families spend less time worrying and more time enjoying the moments that matter. Because when we invest in the little things kind words, good design, shared support we create something lasting. We create a world where families feel seen, supported, and never alone.
Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I am very intelligent boy pleas take your my job

Odpowiedź od Harppababy
A wonderful company with amazing customer service. I had an issue with the playpen having some flaws with the gate not opening properly and contact customer service. I received a reply within 24 hrs and had multiple emails with Yuri, who did everything she could to make sure a new gate was sent out asap. An extremely reputable company with great quality pieces and amazing customer service. I will definitely recommend Harppa products to anyone. My baby girl loves her playpen and its aesthetically pleasing also as an added bonus!

Odpowiedź od Harppababy
Received package with one part with a manufacturing defect. The part had a protruding white plastic due to which it could not go inside the side joint. They arranged for a replacement in two weeks and it was in perfect condition. Thank you for the support!

Odpowiedź od Harppababy
Nice customer service, I got my product pretty on time after it’s back in stock. I only hope the wood it’s better finished considering it’s not cheap, it would’ve be way better it’s the finish is smoother and not as raw, it’s can give you splinters if you are not careful.

Odpowiedź od Harppababy
Good customer service and product. I have the swing and the pack and play and I love them both! They are a great price for the quality.

Odpowiedź od Harppababy
Excellent communication! Right after ordering my item, I spoke to a representative regarding a question I had. She was very helpful. I was notified when my package was shipped and received my package quickly.
From the very beginning, I was confident that I had ordered from a company that put customers first!

Odpowiedź od Harppababy
Overall seems like good quality. Just a smidge off balance but doesn’t seem unsafe. Would recommend.

Odpowiedź od Harppababy

Odpowiedź od Harppababy
Their customer service has been not responsive and unreachable. Perhaps they’re trying to avoid helping fulfill warranty? Part came broken and looking to replace, which they say you can by contacting them. Have not heard a single response.

Odpowiedź od Harppababy
My experience was almost great, just I had an issue with the payment but I am satisfied with my purchase. I bought a bassinet and swing set. I haven’t open yet

Odpowiedź od Harppababy
We absolutely love our playpen! I love that you can make it any size you want. We have moved ours around and it’s so nice to be able to make it bigger or smaller to the fit the space needed. It’s sturdy and very well made.

Odpowiedź od Harppababy
Baby playpen is amazing. The fact that its wood is incredible for my family that is trying to eliminate and avoid plastics.

Odpowiedź od Harppababy
Received our gift in a timely manner.. there was a mixup in orders, but they were extremely helpful and timely in their response. Customer service at its best!

Odpowiedź od Harppababy
My wife, myself, and our 10 month-old son all love our HARPPA playpen. He's a wild man who absolutely loves hanging on the walls of his playpen as well as swinging on the door. We feel completely safe letting him play as this thing is STURDY. We love it so much we just ordered another one to expand it. Thanks, Harppa!

Odpowiedź od Harppababy

Odpowiedź od Harppababy
Our HARPPA was a gift and it is just perfect for us, it's stylish too! We appreciate the ease of storage, and we reached out for support and received amazing customer service. Wouldn't hesitate to purchase one in the future or recommend to others.

Odpowiedź od Harppababy
I have been searching for the best playpen and I believe it is this one. It is made of wood which is the best material for me than plastic or fabric, cos that means less germs. And the rails do not give off the cagey vibe like the others. Lastly, I love how I can customize and add more rail if I want a bigger space for my baby. Assembly is very easy!

Odpowiedź od Harppababy
We really like the gate as it is a very good balance in cost and quality. It fits with the current vogue of the natural wood most of our other baby products have. We also had a special request that required shipping of additional parts that was a very positive experience for us and helped a lot.

Odpowiedź od Harppababy
We bought the HARPPA Baby Gate Playpen for our son and it's absolutely beautiful. We initially purchased the 62*47*24 inch, but then realized we actually wanted a larger space for our kiddo to play. I reached out to customer support to ask for help designing a custom size playpen for us and both Yuri and Mable were so helpful! We are so excited to assemble the larger playpen and have a safe place for our son to play as he starts to get mobile. Thanks Harppa Baby!

Odpowiedź od Harppababy
Great Customer Service, Resolved my issue/ query related to a product quality/ satisfaction promptly. Their willingness to understand customer feedback and prioritize safety in all aspects of making a product is very much appreciated. Will consider Harppa for future purchases.

Odpowiedź od Harppababy
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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