Harper Recenzje 

977
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej

Oceniono na 5 z 5

I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej

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Informacje dotyczące firmy

  1. Kurier
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  3. Usługi płatnicze

Napisane przez firmę

Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

977 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(977)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 431

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always excellent

I have been buying from Me &Em for a long time, the quality of clothing, accurate sizing combined with a first class customer service experience keeps me going back for more. Please continue with this, it’s refreshing to have such a fantastic go-to store.

16 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

It's wonderful to have you as a long-time customer, Karen, and we'll absolutely keep at it! Thank you for such a generous review.

Oceniono na 5 z 5

Try before you buy is best …

The try before you buy option is a game changer. I can order various sizes and try styles and colours I wouldn’t normally buy as I don’t have to pay up front for multiple items.

16 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Being free to try colours and styles you wouldn't normally reach for is one of our favourite parts of the service, Carole, so glad it's opened things up for you. Thank you!

Oceniono na 5 z 5

The clothes are fabulous quality

The clothes are fabulous quality. The staff are very helpful and the service is about the best I have ever experienced.

13 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

That means a great deal, Wendy - we are delighted both the clothing quality and our Style Concierge team lived up to that. Thank you for such high praise!

Oceniono na 5 z 5

try before you buy fantastic idea…

try before you buy fantastic idea before you have to pay for anything that might not suit or fit well done

18 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Trying before anything is charged is exactly the point, Steve, so pleased it worked well for you. Thank you!

Oceniono na 5 z 5

I wish more shops did this.

I wish more shops did this.
It’s so nice to try on at home and decide over a few days without spending out first. Especially when buying expensive clothes.

24 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Having those few days to properly decide, especially on the pricier pieces is exactly why we built this, Cassia. We wish more shops did it too, thank you!

Oceniono na 5 z 5

Excellent service marred only by Royal…

Excellent service marred only by Royal Mail not delivering when they said they would.

15 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

So glad the service itself hit the mark, Maggie, sorry Royal Mail let the side down on timing though, that's frustrating and we'll feed that back. Thank you for flagging it.

Oceniono na 5 z 5

I love this service

I love this service. Try before you buy is excellent as you don’t have that big initial outlay and then no waiting for refund if you end up returning the item/s.

24 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

No big outlay upfront and no wait for a refund if it's not right, exactly the balance we wanted to strike, Jane. Thank you for the lovely review!

Oceniono na 5 z 5

Ease of use

Ease of use. No fuss. Trying multiple dresses of different sizes and styles before deciding to buy them eliminates the need to wait for refunds especially when you want to shop on expensive sites. Doesn't max out your credit card bill.

18 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Not maxing out the credit card while still being able to try a few options is exactly the balance we're going for, Kristine - delighted it worked that way for you. Thank you!

Oceniono na 5 z 5

A very good service

I find it a lot better doing try before you buy much better then paying and then having to wait for a refund when you return an item.

23 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Skipping that wait for a refund really does make all the difference, Margaret, thank you for the review!

Oceniono na 5 z 5

It really does what it says on the can

It really does what it says on the can! Excellent idea - I hope more companies adopt this excellent idea.
I've recently had very poor online shopping experiences with Sweaty Betty and Hobbs, so this service is like a breath of fresh air!

23 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

So glad we could be the breath of fresh air you needed, Toni!
Thank you for the brilliant review, we wish more brands offered this too.

Oceniono na 5 z 5

Try before you buy is a godsend to…

Try before you buy is a godsend to disabled people who find it difficult to go shopping to Toast in large towns as it us a bit of a trek so I for one am grateful for this service. Returns are easy as we are lucky to have a post office nearby.

23 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Thank you for sharing that, it means a great deal to know the service makes the items that much more accessible when getting into town isn't easy. So glad having a post office nearby made returns simple too. We're grateful you're with us.

Oceniono na 5 z 5

Very slick, quick and easy

Very slick, easy and quick. Items arrive fast, I tried on fast, returned wrong sizes and unflattering items fast and was only charged for what I kept - that was handled quickly. Excellent service and I will use it again.

20 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Fast at every step, exactly how it should be - only being charged for what you kept and quick turnaround. Thank you, and see you again soon!

Oceniono na 5 z 5

Excellent Way To Shop!

What a fabulous service! The items arrived quickly, instructions were clear, I was able to take my time, try accessorising in different ways & then kept what I wanted & sent others back. Certainly going to shop Me+Em more often!

23 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Taking the time to properly accessorise before deciding is exactly the point, Jane. We are delighted the instructions made it all clear. Looking forward to seeing you shop more often!

Oceniono na 5 z 5

Would recommend this service

Would recommend this service, so easy and very nice not to wait for a refund.

23 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

So glad it was easy and that skipping the refund wait made a difference. Thank you for recommending us!

Oceniono na 5 z 5

Great service

Great service. I was dubious because I worried about getting stuck with items I didn’t want but the whole process was really clear and 5 days is plenty to get things sent back. It can be hard to press ‘go’ on something that costs £300+ before you have even tried it on. This way you get to know whether you love it or not; if you decide it’s not for you you don’t to wait weeks to get your money back to invest in something else. I’ll definitely be using again.

22 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

It's such a common worry stepping up to a large purchase blind, so we're glad the 5-day window let you decide with confidence instead of crossing your fingers. Delighted you'll be back with us!

Oceniono na 5 z 5

Absolutely brilliant customer care from…

Absolutely brilliant customer care from start to finish. The ability to try before you buy is a game changer. This service made me feel very valued as a Me&Em customer and I will certainly not hesitate to use this service again. Plus I must add that the quality of their clothes is truly amazing and they always stand out from other brands. A considered purchase but definitely worth the price. I recognised their beautiful dresses and jackets on Sophie Raworth which is what led me to their website.

22 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

What a lovely review! Knowing you spotted those ME+EM pieces on Sophie Raworth and then got to try them at home before committing really makes our day. Thank you for trusting us with a considered purchase like that.

Oceniono na 5 z 5

The delivery was swift

The delivery was swift. Trying at home without paying upfront until deciding to keep the garment was brilliant. Easy to return the wrong size. Kept informed of the cut off date for payment to be taken.

22 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Swift delivery and clear reminders about the payment cut-off are exactly what we aim for, Alison, so it's great to hear it all came together smoothly.
Easy returns on the wrong size is the whole point of the service - glad it worked as it should!

Oceniono na 5 z 5

This is a great service

This is a great service. If your not sure what size to order, order 2 and return one before you pay anything. Would definitely recommend

16 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Ordering two sizes and only paying for the one that fits is such a smart way to shop, Margaret - glad it worked out well for you.
Thank you for recommending us!

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