I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej
Reakcja na opinię
First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej
Reakcja na opinię
I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Kurier
- również w kategorii:
- Usługi płatnicze
Napisane przez firmę
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Dane kontaktowe
NW5 1TL, London, Zjednoczone Królestwo
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
4,9
Doskonała
977 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Surprisingly good service
Surprisingly good service, great communication, really easy purchase. Try before you buy was great. Go for it!
18 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Glad we could surprise you, Mark!
Great communication and an easy purchase is exactly what we're going for - see you again soon.
I hope more companies adopt this…
I hope more companies adopt this service. As long as you stick to the 5 day return policy it saves the whole process of refunding. Try before you buy takes a lot of stress from online purchasing. Will definitely use again
21 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Hi Sally, we're glad it took the stress out of shopping online for you. Hope to see you again soon!
Excellent try on seevice
Excellent way of seeing and trying on clothes. Only pay for delivery and what you keep. Delivery and returns very fast and easy. Good communication from Harper too.
13 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Only paying for delivery and what you keep is the whole idea, Dee, so it's great to hear the returns were fast too.
Thanks for the kind words about our team's communication!
Odpowiedź od Harper
Easy and quick is exactly what we're aiming for. Thank you for the kind words!
Fantastic idea
Fantastic idea, first time I’ve used it. I was able to order multiple expensive dresses knowing that I would only be billed for the one I finally decided to keep.
15 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Ordering multiple expensive dresses and only paying for the one you keep is exactly why we exist, Jen. We are so glad it gave you that confidence. Welcome to Harper!
Soooo easy and stress free!!
Soooo easy and stress free!!! Brilliant service!
7 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Stress-free is the goal Janie, if only everything was so easy. We're thrilled it landed that way for you! 😊
Great try before you buy service able…
Great try before you buy service able to try different styles / sizes in the comfort of your home.
8 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Trying different styles and sizes in your own space really does change how you shop, Rosalyn. Glad it worked well for you!
Excellent to be able to order different…
Excellent to be able to order different sizes to fit prior to purchase
16 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Being able to fit different items before committing is so helpful and our main aim. Thank you for sharing your experience!
A great way to buy from Toast in my case
12 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Glad Try Before You Buy made shopping that bit easier, Fiona. Thank you for the review!
I love the try before you buy concept
I love the try before you buy concept, it’s so nice to try the clothes on in your own home. Friendly and helpful assiatants.
18 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Trying things on in your own home really does change the experience, Amanda, and we're so glad our Style Concierges came across as friendly and helpful too, I will pass that on.
Thank you so much for the lovely words!
Odpowiedź od Harper
Quick, efficient and helpful, exactly what we're aiming for, Bryony. Thank you!
Efficient and easy to return unwanted…
Efficient and easy to return unwanted items without cost
11 lipca 2026
Opinia niezależna
Odpowiedź od Harper
We are pleased our service made things easy for you. Thanks for the review!
This is the future of shopping
This is the future of shopping
Not sure what to order? With harper
Order everything you think you might like and only pay for what you keep! Easy !!!!
17 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Order what you're unsure about and only pay for what you keep - we couldn't have put it better ourselves! Thanks for the review.
French connection blouse
Try before you buy was a good experience. Definitely will do this again.
17 lipca 2026
Opinia niezależna
Odpowiedź od Harper
So pleased the blouse worked out and that Try Before You Buy made the decision easy. Looking forward to seeing you again!
Excellent service
Excellent service, such a brilliant idea! I wish more brands offered this service.
6 lipca 2026
Opinia niezależna
Odpowiedź od Harper
We wish more brands offered it too, Karen!
Thanks so much for the kind words.
Brilliant opportunity to try before you buy.
An ideal opportunity to buy clothes online to try on at home without having to pay for them all first. Makes sense and avoids the (often) long wait for refunds.
15 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Avoiding that long wait for a refund really does make a difference, Kathleen. We are pleased the whole process made sense for you. Thanks for the lovely review!
Excellent service
Excellent service. Gives you the opportunity to try more than one size and a variety of styles before paying for items, which is excellent. No more waiting for a refund to hit your account.
I wish more stores adopted this service.
6 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Trying more than one size and style before paying is exactly the point, Linda, and no waiting on refunds is a nice bonus too. We wish more brands offered it as well, thank you!
This service was excellent
This service was excellent! I used an old email by mistake when ordering and this caused a chain of events I didn’t understand and almost didn’t receive my package and was about to run out of my try before you buy time but Harper and Mint Vt resolved all my issues so fast and I got my clothes and returned the ones I didn’t want with great ease. Highly recommend.
15 lipca 2026
Opinia niezależna
Odpowiedź od Harper
That mix-up with the old email sounds stressful, Jackie, so we're really glad the team were able to sort it quickly and get your clothes to you. Thank you for your patience and the lovely review!
Toast try before you buy
I used 'try before you buy' with Toast clothes. It's a great service when you're buying from expensive websites as you only pay for what you keep, meaning you're able to try 6 or 8 (can't remember which) before you pay anything, as you would in a shop. I'd use this again.
9 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Being able to try 6 or 8 pieces before paying anything really does take the pressure off, Catherine, we are delighted it worked well for you. We'd love to see you again!
The service is a great idea for people…
The service is a great idea for people who don’t have time to shop
The only problem is you can’t use your discount codes when paying.
Super fast service.
10 lipca 2026
Opinia niezależna
Odpowiedź od Harper
We are delighted the speed and convenience worked well for you - and thank you for the note on discount codes, that's really useful feedback for us to pass along. We hope to see you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.