Harper Recenzje 

977
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej

Oceniono na 5 z 5

I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej

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Informacje dotyczące firmy

  1. Kurier
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  3. Usługi płatnicze

Napisane przez firmę

Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

977 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(977)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 431

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very easy and secure to use

Very easy and secure to use. Allows you to try multiple pieces without the initial large financial outlay. Brings the shopping experience to your home.

27 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Thank you, Gail - lovely to hear it felt easy and secure throughout!

Oceniono na 5 z 5

Try before you buy with Harper for Me+Em

Try before you buy with Harper for Me+Em is amazing, I am a regular customer of Me+Em but would not normally go outside my comfort zone when shopping online as do not want too much money out of my account at once. As I live in out of London it is wonderful to get a few sizes or lengths to make sure I am getting my purchase right or just buy something I might not have thought suited. Fantastic service!

24 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Thank you for such a heartfelt review, it's lovely to know this has given you the confidence to explore a little further outside your usual choices, especially living outside London. We really appreciate you sharing this!

Oceniono na 5 z 5

First time trying before you buy.

First time trying before you buy.
Excellent service
Fast delivery and returns

28 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Welcome to Try Before You Buy, Ann! Fast delivery and fast returns both ways is exactly how we like it. Thank you for the lovely first review.

Oceniono na 5 z 5

Excellent service

Excellent service, no added cost and kept informed throughout

1 września 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

No added cost and clear updates the whole way through - that's the way we like it Kathleen. Thank you!

Oceniono na 5 z 5

My first time using the Harper concierge…

First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smoothly, I was able to add some additional information regarding my location.
My concierge arrived early within the 40 min window and because I only had two items to try on, the process was quicker. The advice offered was useful for me to make the right choice. Payment made via card reader and took away my packaging. A happy purchase and 1st class service.

31 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

So pleased your first Universal Works fitting went this smoothly, arriving early and giving useful advice on sizing sounds exactly right, and taking the packaging away is a nice little touch too. Thank you for such a thorough, first-class review!

Oceniono na 5 z 5

What a great idea this is

What a great idea this is. I get so frustrated when I have to send things back and wait weeks with some companies for a refund. At least you only pay for what you keep!

31 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

That refund wait frustration with other companies is exactly what we wanted to solve, Susan. Only paying for what you keep really does simplify things. Thank you for the review!

Oceniono na 5 z 5

The ease of process from ordering to…

The ease of process from ordering to returning. 1st class service. I used for Paul Smith.

26 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Ease from start to finish, exactly what we aim for, Bobby. Thank you for the 1st class review!

Oceniono na 5 z 5

Used the Harper try before your buy…

Used the Harper try before your buy service - what a great idea- did return 2 items and very straightforward - trying things on in my own time, space and home was brilliant - 100% would use again - and the clothes are just beautiful, stylish, well made and always remarked upon!

20 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Trying things on in your own time and space really does make all the difference, and it sounds like the pieces you kept are getting plenty of compliments! Thank you for such a generous review.

Oceniono na 5 z 5

A fabulous service!

I live quite rurally and usually have to pay up front for clothing, if the items aren’t suitable I then have to wait for a refund to be processed. With Harper I only pay delivery up front, it is so convenient.
A great service especially if you don’t live close to big cities.

29 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Living rurally shouldn't mean paying out and waiting weeks for a refund if something's not right, we are so pleased only paying delivery upfront made things easier. Thank you for the lovely review!

Oceniono na 4 z 5

Great idea

Great idea. You can buy more than one size to try at home without paying for both upfront. The only criticism I have is that slightly longer than five days to decide would be preferable.

30 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Buying more than one size to compare, without paying for both upfront, is so refreshing!
Really useful feedback on the five days too, we'll pass that along, as it's exactly the kind of thing that helps us improve.
Thank you for the honest review.

Oceniono na 5 z 5

Absolutely brilliant

Absolutely brilliant! Friendly, respectful, spot on customer focused service.

28 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Friendly, respectful and properly customer-focused. That's exactly the standard we're aiming for, thank you!

Oceniono na 5 z 5

This is a great service

This is a great service. Perfect in every way. Thank you

28 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Thank you, Amelia. Practically perfect in every way is our aim, we want to be just like Mary Poppins!

Oceniono na 5 z 5

I ordered two items of clothing from…

I ordered two items of clothing from French Connection in two different sizes. I sent three of those items back. One fitted perfectly and the others did not suit me.
I returned the three items two days later and received two emails shortly after. One letting me know the items were in their way back and the second to let me know that the money had been taken from my account as my goods had been received.
What a brilliant service. The five day window is enough time to try on and decide which items to keep, but means that returning the parcels don’t stay on my to do list too long.

27 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Getting confirmation and reassurance is what we want to give, Denise. We are so pleased the 5 day window worked well without without adding to your to do list. Thank you!

Oceniono na 5 z 5

Such a great service

Such a great service! Quick delivery and a text with a link was sent which made returning items super easy.

27 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

A text with a link is such a small thing but makes returning so much easier, Nel. Thank you for the review!

Oceniono na 5 z 5

The clothing came quickly and although…

The clothing came quickly and although they didn’t work for me this time, I wouldn’t hesitate to try again. I am 5ft 1 and size 6. The clothing fitted me like a glove apart from the length of the long gowns. They were beautifully made and I’m so disappointed the one I loved could not be shortened.

17 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Sorry the length on that gown didn't quite work out, Donna, especially when everything else fit so well. Very frustrating when you've found 'the one'. Really pleased you'd give it another go though; thank you for such an honest review.

Oceniono na 5 z 5

This company is standing out for its…

This company is standing out for its excellent quality, great service. I am definitely going to use again their service “ try before you buy” , but it is dangerous for me as I loved everything I tried on 😇

19 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Standing out for quality is exactly the reputation we want, Galina! Loving everything you try on is a lovely problem to have 😇
Thank you for the brilliant review.

Oceniono na 5 z 5

What a great way to shop at Mint Velvet…

What a great way to shop at Mint Velvet with the try before you buy. Really helps when you are trying to find the RIGHT dress so as a woman you will alway order more than one style to try. Doesn’t break the bank at the same time.

25 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Ordering a couple of styles to find the right one, without it breaking the bank, exactly the outcome we want Jacqueline. Thank you!

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