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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased several items from Happy Hot Tubs to get my hot tub up and running. They were so incredibly helpful answering my numerous questions by email very promptly. They helped guide me through t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is a fantastic company. I phoned for some advice on a new hot tub cover. After a few questions I was given the choice of 2 different covers. One made by them and one by a competitor. No pressure,... Zobacz więcej

Oceniono na 5 z 5

I ordered a hot tub cover to replace the one I had that was falling apart. I ordered it on Monday and fitted it on Tuesday morning! It was not only a fantastic fit and a great match for the hot tub... Zobacz więcej

Oceniono na 5 z 5

We had a great experience with Happy Hot Tubs, the guys that fitted the tub were really helpful, and very careful as we had to use a neighbour’s property for access. Would recommend without any doubt.... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep z wannami z hydromasażem
  2. Naprawa wanien z hydromasażem

Napisane przez firmę

Happy Hot Tubs: everything for your hot tub, spa and swimming pool. Hot tubs, Swim Spas, chemicals, covers, filters, toys...Serving the South Coast and Midlands


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

443 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

hot tub cover

I ordered a hot tub cover to replace the one I had that was falling apart. I ordered it on Monday and fitted it on Tuesday morning!
It was not only a fantastic fit and a great match for the hot tub but it was also over ,£100 cheaper than anyone else on the web.
So, great product and service. I'll user them again.

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

This is a fantastic company

This is a fantastic company. I phoned for some advice on a new hot tub cover. After a few questions I was given the choice of 2 different covers. One made by them and one by a competitor. No pressure, just the facts. I decided on their cover. I ordered it mid afternoon on Thursday. It arrived early Friday afternoon. I had been given some sensible advice on fitting so I installed it straight away. It did not take me long to complete. I had a problem with removing one of the fixing screws which had been damaged when the hot tub was installed. I spoke to Happy Hot Tubs for help in sourcing a replacement and they sent me a spare screw which arrived today. The service I received was very impressive.

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Happy hot tubs were so helpful

Happy hot tubs were so helpful , I have bought five filters for my Hot Tub and none of them were suitable, I called happy Hot Tubs and Ed was so helpful and he found the right one. It fits perfect and I’ll certainly be back for another one.
Thank you again

13 kwietnia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Tracy, thank you for your great review. We’re so pleased to hear Ed was able to help you find the right filter after all that trouble! Happy hot tubbing!

Oceniono na 5 z 5

Best customer service!

I purchased several items from Happy Hot Tubs to get my hot tub up and running. They were so incredibly helpful answering my numerous questions by email very promptly. They helped guide me through the entire process when I was struggling to get the water balanced. I give them the highest recommendation and will continue purchasing supplies from them. Many thanks to Ed and the team.

12 kwietnia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Leslie, thank you for such a fantastic review. We’re delighted to hear the team were able to support you in getting everything up and running, especially with balancing the water; it can be tricky at first!

Happy hot tubbing!

Oceniono na 5 z 5

We had a great experience with them.

We had a great experience with Happy Hot Tubs, the guys that fitted the tub were really helpful, and very careful as we had to use a neighbour’s property for access. Would recommend without any doubt.

9 kwietnia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Thank you for your lovely review. We’re so pleased to hear you had a great experience and that the installation team took such care, especially with access through your neighbour’s property.

Happy hot tubbing!

Oceniono na 5 z 5

Outstanding service from showroom to installation

Fantastic experience from start to finish. James and Richard were brilliant during the sales process - friendly, knowledgeable, and really helpful. James and Krum were excellent on installation day - professional, efficient, and made sure everything was set up perfectly. We are delighted with our Happy Hot Tub Model 25 and would highly recommend Happy Hot Tubs Bournemouth to anyone thinking of buying a hot tub.

26 marca 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Bella, thanks for the review. We’re delighted to hear you had a great experience from start to finish.

It’s great to know both the sales process and installation were handled so smoothly and professionally.

We’re so pleased you’re loving your hot tub, happy hot tubbing!

Oceniono na 5 z 5

Service was amazing from start to finish

The service was amazing from start to finish, and we absolutely love our Hot Springs PULSE tub. I would give more than 5* if I could. We had never owned a hot tub before. James and his team were extremely knowledgeable and patient, and at no stage did I feel I was given the 'hard sell' or being pressured to buy their brand. I was permitted to wet-test the spa twice so I could be 100% sure, and James did two onsite visits at our house to ensure the tub would fit properly in our chosen area (as we were sinking it into the ground). James worked closely with our builders to ensure the building work met all the requirements that the hot tub needed.
I would highly recommend James and the Happy Hot Tub team.

10 marca 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Emma, thanks for the review. We’re absolutely delighted to hear how much you’re loving your Hot Spring Pulse and that your experience has been so positive from start to finish.

It’s great to hear the wet tests and site visits helped you feel completely confident in your decision. Happy hot tubbing!

Oceniono na 5 z 5

Lay-Z Spa Toronto lid is perfect

I had a custom hot tub lid made for a lazy spa toronto to replace the inflatable one so now the entire tub is foam

Took a while to arrive to be expected with the custom size but it’s a perfect fit and overnight in march it’s lost 3-4c without heating. Very impressed and it looks great

22 września 2025
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Dan, thanks for the review. We’re so pleased to hear your custom lid was worth the wait and fits perfectly.

We’re glad you’re impressed with both the performance and the look. Enjoy your upgraded setup! Happy hot tubbing!

Oceniono na 5 z 5

I Have used Happy Hot tubs before and…

I Have used Happy Hot tubs before and each time i use them, they are first class in customer service and knowledge.

I have been having emails today with someone called Ed and he is faultless and goes above and beyond to make sure everything is all good the staff have great product knowledge so i highly recommend this company.

18 marca 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Nick, thank you for your continued support!

We’re delighted to hear you’ve consistently received first class service and that Ed has been so helpful and attentive.

Happy hot tubbing!

Oceniono na 5 z 5

I purchased some items from happy hot…

I purchased some items from happy hot tubs today from the ferring shop, I was served by Gary. I just wanted to say how friendly and knowledgeable he was. Gary originally sold me my hot tub and couldn’t be more helpful in doing a site inspection outside his working hours. I would definitely recommend buying a hot tub from happy hot tubs due to their friendliness and professionalism. 10/10

17 marca 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Bev, thank you for the review. We’re delighted to hear Gary looked after you so well again, from your original purchase and site visit through to your recent visit in store. Happy hot tubbing!

Oceniono na 5 z 5

Outstanding service from start to finish!

After spending hours searching online for a replacement hot tub cover without success, I finally called Happy Hot Tubs and spoke with Ed, and that turned out to be the best decision I could have made.

Ed was extremely knowledgeable and took the time to explain exactly how to measure the corner radius properly. Within ten minutes I had confidently ordered a 7-foot cover. (Tip for anyone ordering: make sure you measure the corner radius correctly, Ed was brilliant at explaining how to do this.)

What impressed me even more was the delivery. It arrived just over 36 hours later. Fitting it took about 15 minutes and, incredibly, it actually fits better than the original cover that came with the hot tub!

A huge thank you to the team at Happy Hot Tubs for their exceptional service, friendly advice, quick delivery and very reasonable prices. It’s refreshing to deal with a company that genuinely cares about its customers.

I wouldn’t hesitate to recommend them.

2 marca 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Barry, thank you for the review. We’re delighted to hear that after all your searching, we were able to make the process quick, clear, and stress-free! Happy hot tubbing!

Oceniono na 5 z 5

Hotspring SX from Happy Hottub

We just had our Hotspring SX delivered and installed, and the entire experience with Happy Hot Tubs was excellent. We wanted to use a local company and we were not disappointed. The personal touch made all the difference.
A huge shoutout to James, who was brilliant to deal with. His communication was spot on from the start to finish. He kept us updated and made the whole process feel easy and transparent. A genuine good level of customer service
The delivery and installation crew were great, professional, and efficient. They took the time to walk us through the controls, and maintenance, so we felt completely confident before they left.
If you’re looking for a stress free experience and a team that truly delivers on their promises, ask for James at Happy Hot Tubs.

25 lutego 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Matt and Carrie! We’re delighted to hear that your Hot Spring SX delivery and installation were such a positive experience and that choosing a local company made all the difference.

Clear communication and a smooth, stress-free process are exactly what we aim for. It’s also great to know the installation team left you feeling confident with everything. Happy hot tubbing!

Oceniono na 5 z 5

Exceptional Customer Service

Having deliberated with the idea of purchasing a hot tub over a number of years, we finally took the plunge (pardon the pun). Recommended by both family and friends, we turned upon on a rather underwhelming wet and windy January weekend.

Coming from customer service related backgrounds, from the moment we met with Peter we knew we were in safe hands. Peter was happy to discuss all available options, ensuring we found the right hot tub, without any uncomfortable sales pitch or pressure.

Peter matched our enthusiasm throughout the visit, and went above and beyond to secure a timely delivery slot. Peter continued to make himself available to answer any questions and worked around our commitments when it came to pre installation site visit.

When it came to delivery and installation, James and the team (Krum and Lemarre I believe) were professional and efficient, taking the time to explain everything on-site before they left (which was an experience in itself due to our low water pressure). Patience never waned, which is a testament to their work ethic.

Since installation, Peter has remained in contact addressing any concerns, whilst providing key advice around water treatment.

A 5 star experience from start to finish. Thank you!

5 lutego 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Andrew, Thank you for the review. We truly appreciate you taking the time to share your experience!

We’re so pleased that after years of deliberating, your “plunge” into hot tub ownership has been a 5-star one!

It’s also fantastic to hear that the delivery team provided such a professional and patient installation experience!

Happy hot tubbing!

Oceniono na 5 z 5

Lorna was fantastic from start to finish

Lorna was fantastic from start to finish we absolutely love this hot tub. The seats are super comfortable, and the jets hit just right — great for relaxing sore muscles and melting away stress.

It heats up quickly and keeps the temperature steady, which is perfect when you just want to jump in and relax without waiting around. The controls are easy to use, and it’s surprisingly quiet, so you can actually enjoy the peace and quiet.

It’s honestly, one of the best purchases we have made — highly recommend it.

24 listopada 2025
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi David, thank you for such an amazing review. We’re thrilled to hear how much you’re loving your hot tub, from the comfortable seating and powerful jets to the quick heating and quiet performance.

Lorna will be delighted to know she made the experience fantastic from start to finish. It’s wonderful to hear it’s one of the best purchases you’ve made. Thank you so much for the recommendation, happy hot tubbing!

Oceniono na 5 z 5

I had my first Spa Fresh visit last…

I had my first Spa Fresh visit last week and I have to say as a new hot tub owner I’m glad I took the additional service out. It certainly made my life easier and the service as always was first class. Rob was amazing, thorough and extremely patient with all my questions. Thanks Rob.

6 lutego 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Mrs Pointer, thank you for your lovely review. We’re so pleased to hear your first Spa Fresh visit made things easier! Happy hot tubbing!

Oceniono na 5 z 5

Excellent service!

Really quick turnaround time, staff couldn’t have been more helpful. Delivery day went very smoothly, the team explained every to us and the website is great to check information as a reminder. Couldn’t be happier!

16 stycznia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Mandy, thanks for the review. We’re delighted to hear everything ran so smoothly, from the quick turnaround to delivery day and ongoing support. Happy hot tubbing!

Oceniono na 5 z 5

This was the first time I dealt with…

This was the first time I dealt with the company and was amazed at the help and courtesy given.
I ordered a replacement hot tub cover and was quoted a lead time of 4/6 weeks.
It arrived today in 2 weeks fantastic service.

23 stycznia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Peter, thank you for your lovely review. We’re delighted to hear that your first experience with us was such a positive one.

It’s great to know your replacement cover arrived well ahead of the quoted lead time. Happy hot tubbing!

Oceniono na 5 z 5

Knowledgeable, honest service and professional delivery

I'm very satisfied with the service received from Happy hottubs. At the start of the process in the shop. James explained both the tub features and the processes involved in maintenance well which filled me with confidence to proceed. He undertook a site visit to ensure access was suitable etc and provided what I felt was honest opinions on what works best.
The delivery team worked hard and carefully moved the tub into position through my neighbours garden; completing the installation by talking me through the chemical monitoring etc. Since instalation someone has rung to ask how its going and James from the store has emailed to ask as well, so I do feel supported should i have any issues moving forward. I feel all aspects were professionally handled and have no grumbles.

16 stycznia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Mike, thanks for the review! It is great to know that James' guidance, honest advice, and follow-up have made such a positive difference, and it’s great to hear the delivery team took such care with the installation and setup. Happy hot tubbing!

Oceniono na 5 z 5

I ordered a replacement custom sized…

I ordered a replacement custom sized pool cover which arrived when it was promised and is perfect. I supplied Ed with the measurements and positioning of straps etc and it fits like a glove, and looks great. I can thoroughly recommend Happy Hot Tubs.

12 stycznia 2026
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Tim, thanks for the review. We’re delighted to hear your custom pool cover arrived as promised and fits perfectly. Happy hot tubbing!

Oceniono na 5 z 5

Really knowledgeable and helpful

Initially spoke to Gary at the Littlehampton branch. He was really superb and explained the relative merits of various of the hot tubs. Extremely knowledgeable and helpful. Chose a model and the installers were also excellent. Really can't fault the whole team - would thoroughly recommend.

12 grudnia 2025
Opinia niezależna
Logo Happy Hot Tubs

Odpowiedź od Happy Hot Tubs

Hi Geiff, thank you for your great review. We’re delighted to hear that Gary was so helpful and knowledgeable in guiding you through the options.

It’s also fantastic to know the installation team delivered the same high standard of service. Happy hot tubbing!

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