We just love the gold leaf bed we bought from Hampshire Barn Interiors. It's exceeded our expectations. It's stunning and fits perfectly into our Rococo style bedroom. I will definitely purchase othe... Zobacz więcej
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FANTASTIC......My new bed is beautiful....the delivery man was so helpful and nothing was too much trouble, we have now ordered the matching Wardrobe and dressing table with mirror, so excited, specia... Zobacz więcej
Reakcja na opinię
Just to let you know both my wife and myself are over the moon with the suite which was delivered last week, it is absolutely stunning. Our friends and family also are completely taken a ba... Zobacz więcej
I bought the Chateau French style antique dressing table and stool. It wasn't my first choice but this one was in stock. It fits perfectly in my small bedroom and is as described on the website.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Sklep z antycznymi meblami
- Sklep z meblami do sypialni
- Akcesoria meblowe
- Wytwórca mebli
- Producent mebli
Napisane przez firmę
At Hampshire Barn Interiors, we specialize in crafting timeless statement pieces of furniture, meticulously carved from solid mahogany with a focus on intricate period details. Our selection, including chaise longues, sofas, antique replica chairs, beds, cabinets, and fine French-style furniture in antique white, offers an elegant touch for all interiors. As a family-run business, we’re dedicated to making your shopping experience both enjoyable and unforgettable. We take pride in the fact that our customers return time and again, a testament to our commitment to meeting each individual’s unique needs. We offer exceptional quality, combining aesthetics and durability. Our competitive pricing ensures that high-quality furniture is accessible to all without compromising on our rigorous quality standards. With a rich history of serving prestigious corporate clients like the BBC, Disney Studios, Pinewood Studios, HBO, luxury hotels, boutiques, and more, we’ve earned a reputation for excellence. Our specialisation extends to asian and worldwide style wedding furniture, with a majority of our upholstered pieces meeting contract standards.
Dane kontaktowe
26A High Street, GU32 3JL, Petersfield, Zjednoczone Królestwo
- 01730 231 246
- info@hampshirebarninteriors.co.uk
- hampshirebarninteriors.co.uk
4,7
Doskonała
47 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Stunning furniture & amazing service
Recently received my stunning new furniture & I am so happy with the quality & service. From start to finish I found Hampshire Barn Interiors to be very efficient & helpful, answering all my questions, arranging delivery & finally delivering my furniture which I absolutely love … thank you 🙏
7 listopada 2023
Opinia niezależna
Do not buy from this company!
While the item was lovely (quality of furniture possibly not worth the high price but still lovely) the seller was condescending and rude when discussing changing the item due to ill fitting. We paid for the return of the item thinking they were coming up with options to send that would fit better (even at a higher price). They then tried to charge us for 'damages' even though we had images showing condition as it was picked up by the courier. Unhelpful, rude and insincere once they have your money. So please beware! Thank goodness eBay stepped in to help.
3 grudnia 2022
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
This beautiful perfect condition chaise Longue was purchased on eBay and delivered successfully by a two man delivery service. The item was fully wrapped and arrived perfectly and in pristine condition. The customer had however by their own admittance forgotten to check whether the chaise would fit through an extremely narrow door/ passage down to a lower floor once inside their upper floor. All conversations recorded in writing by eBay and we had no choice to accept a return of the item although this is always at a loss to us due to eBay charges etc. The customer returned the chaise in a dreadful condition with lots of damage to the genuine silver leaf frame which required repair and restoration and whole item needed professionally cleaning as the black velvet was covered in dirt / pet fur and even a pet broken claw! Again photographic evidence was supplied to eBay and this member reported by us. We are allowed under seller protection on eBay to withhold any costs involved for damaged returns under SELLER PROTECTION. Financially we are still at a loss but eBay have covered the repair costs and the member received a reduced refund from us as we are covered against buyers sending back damaged goods. We certainly were not prepared to sell further furniture to this buyer even though they requested it due to the extremely awkward and narrow access door / stairs downwards as nothing suitable was available and we didn’t want to be involved in a further mistake by the buyer. It is such a shame that some buyers are not honest enough to admit their mistakes but luckily we were covered by eBay seller protection. At no point were we condescending or rude as all messages were sent through EBay in writing ( no phone contact) - only professional and clear as to return steps and eBay conditions. Luckily as this was an eBay sale we are protected against damaged returns. It is such a shame that this particular individual / company has made fictitious claims to attempt to disguise the true events. THIS REVIEW IS NOT TRUE REFLECTION as we supplied a perfect and beautiful item as admitted by buyer then abused Ebay returns system and was reported by us and is now on their ebay record
Don’t buy anything from Hampshire Barn Interior
Don’t buy anything from this company.
Extremely rude, liars and untrustworthy people. As you can se their reviews on Google and Trustpilot.
They sent damaged and faulty throne chairs and started blaming that I am the one who caused. Their delivery people are also big liars. I asked delivery people to wait for me to un wrap it so can make sure it’s all fine. I even did not sign any receipt that I’ve received these item. But they said delivery people waited for me to u. Wrap and I’ve signed the paper.
Customer service is absolutely rubbish and rude once the item is sold. I sent them lots of pictures and my neighbours were here when the chairs were delivered and happy to give any witnesses but this company a family run business were simply trying to blame me for everything. I eventually had to inform Paypal. As soon I’ve contacted Paypal then I was able to get my refund.
I am really shocked of their behaviour. The also said the reason I contacted PayPal coz I wanted a full refund and also wants to keep the chairs for free.
Can u guys now imagine how rude these people are. First of all sending damaged furniture to customers and then don’t even want to talk to them over the phone saying this is just a sale line. No number for customers to call if there’s any issue.
Plz don’t buy anything from Hampshire Barn Interiors
18 lutego 2022
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
We are disappointed to receive this review which is, however, totally misleading and incorrect. The customer has not actually raised any issues with the great quality of our furniture as actually repeatedly asked for replacement furniture and also potentially required other items after delivery ( all in writing from customer). We have not lied about anything, we have not been rude and responded immediately to the customer – all recorded by us in writing. The customer was offered full refund by us within 3 working days of the customer raising any problems. This customer purchased two chairs after almost a year of first contacting us. The customer received fantastic customer service from us with a quick efficient delivery service. False and unfounded accusations have been made against us. Yes we did have an issue with this customer but the whole matter was rectified extremely quickly by us and it is of our opinion that the damage ( which is unbelievably tiny - a couple of extremely tiny scuff marks and easily remedied) occurred whilst in customers own possession. Prior to purchase the customer had already mentioned that his main doorway was limited, and passage is obscured with a radiator in entranceway. The extremely minor two scuffs were NOT reported immediately. As it was quite clear that the two scuffs had occurred either after packaging removed or rubbed during transit we immediately contacted both the customer and also the delivery company to ascertain the facts regarding the delivery. We know that the chairs were in perfect condition when leaving us and very protectively wrapped.The third party delivery company we always use ( and have done for many years) have always been honest and reliable and are a known entity to us.
The whole matter once raised by the customer was dealt with extremely fast and efficiently by us and concluded completely within just over a week!
The customer repeatedly asked for identical replacements which we were unable to agree and was offered instead a full refund upon return with the delivery company- all within 3 working days of receipt of the order.
Despite receiving conflicting reports from the customer and delivery company it was agreed by both of these parties that all packaging was removed prior to the customer moving the furniture himself into his flat. The customer has not denied the delivery companies statement that he was so pleased with the delivery that he gave the two delivery persons a large tip. No report of any damage was made after being fully unwrapped on day of delivery.
We offered the customer a full refund so long as the chairs were returned to us by the delivery company. The customer did not reply to our email and instead a few days later opened up a paypal case. Paypal cases once opened state that if a case was proven against a retailer then the customer doesn’t have to return the goods and they can have full refund. We had already lost all trust and confidence in this customer, especially when the paypal case had been opened up as there had been no disagreement about a return and full refund offered by us a just a few days after delivery.
The chairs were recollected by the delivery company quickly and paypal was instructed immediately by us to make the full refund which had never been disputed by us. It was our wish to sever connections as quickly as possible with this customer and finalise.
We supply huge amounts of furniture to very happy customers and have done so for many years, especially our many repeat customers. It is only rare genuine customers that contributes to feedback platforms with negative reviews and is done with spite with no regard to complete honesty. We conduct all customer service issues in writing and not over the phone for the sake of complete transparency and proof.
Gold Leaf Rococo Bed
We just love the gold leaf bed we bought from Hampshire Barn Interiors. It's exceeded our expectations. It's stunning and fits perfectly into our Rococo style bedroom. I will definitely purchase other items to match. We were always kept up to date on delivery times. The actual delivery was fabulous, the company brought the goods in and called with an eta on the day.
22 grudnia 2021
Opinia niezależna
Rude and arrogant customer service
Rude and arrogant customer service. Money motivated people who don’t care about their clients the moment they get their money!
21 października 2021
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
NO CUSTOMER OF THIS NAME HAS PURCHASED FROM US !!!! Being investigated by Trustpilot.
I bought the Chateau French style…
I bought the Chateau French style antique dressing table and stool. It wasn't my first choice but this one was in stock. It fits perfectly in my small bedroom and is as described on the website.
Thank you very much for the smooth transaction from order to delivery. The delivery guy was efficient and arrived on time as per his communication. The items were packaged well and arrived in perfect condition despite the windy wet weather.
Thank you once again.
10 marca 2020
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you so much for your feedback - it is very much appreciated
We always try our very best to give our customers a 5* service at every step and really appreciate your comments
Thank you very much and don't hesitate to let us know if we can ever help further
Great quality and Service
Just to let you know both my wife and myself are over the moon with the suite which was delivered last week, it is absolutely stunning.
Our friends and family also are completely taken a back when seeing it!!
We thank you for the excellent customer service which we received and a special mention for the delivery driver Dave who couldn’t be more helpful.
Wishing you success for the future
Kind regards
Tom & Caroline
30 sierpnia 2019
Opinia niezależna
AMAZING QUALITY AND EXCELLENT SERVICE
Your delivery man suggested we leave you some feedback, which I thought you well deserved. Your products look amazing on the website and even more so as we finally see them in our homes.
I had a few doubts as to what we needed and what you had in stock, SO I called. I could not get through to you at first so left a message on your answering machine. Minutes later a very nice lady answered all my questions and I proceeded with the online order.
A couple of days after I received an email confirming delivery schedule, which I accepted.
The delivery man was absolutely perfect, punctual, polite, smiling and even helped us installing our chaise longue in the living room.
I can only recommend both your products and your service.
It has been a pleasure from start to finish.
Thank you again.
Sandra
12 października 2017
Opinia niezależna
Just purchased and had super fast …
Just purchased and had super fast delivery of a gold leaf bed, chaise and cabinets. All perfect and look stunning .
This was a wedding present so VERY HAPPY
Thank you and will purchase again
2 maja 2017
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you for your excellent review. We are delighted that you are happy with your items and look forward to hearing again from you soon.
Congratulations on your recent marriage
Kind regards Hampshire Barn Interiors Ltd 01730 231246
sofa with delivery to netherlands
we ordered a sofa and want it to deliver in the netherlands. we ordered and payd the item last friday and wednesday we received the order, very fast!
the item is as decribed and perfect condition
good company to work with, good comunication!
30 marca 2017
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
We are truly appreciative of your wonderful review. It was very good of you to take the time to award us with a 5 star review.
It has been an absolute pleasure dealing with you and wish you well.
We are so pleased that delivery to the Netherlands was quick for you which is always our aim
Thank you once again for purchasing from us and leaving us a great review
www.hampshirebarninteriors.co.uk
Purple Chaise
My chaise arrived today and I am absolutely delighted with it! It looks gorgeous and is so well made excellent craftmanship.
Now I just need a good book lay back and enjoy! Thank you xxxxx
13 lutego 2017
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you Michelle for taking the time to leave us such positive feedback on the Trustpilot service.
We highly value our customers and we are sure that you will come to us in the future when you have more furniture requirements
Thank you so much ... you have been a pleasure to assist Best wishes
Fantastic
Have nothing but good things to say about this company. Spoke on the phone several times and they were extremely helpful. Ordered exactly what we wanted arrived quicker than expected.lovely piece of furniture.delivered by great guy called Paul who was brilliant. Thank you for being so brilliant .
Paula Turner
19 października 2016
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you so much Paula for taking the time to provide us with such great feedback ...it is very much appreciated by us all at Hampshire Barn Interiors Ltd
We are so pleased that you are entirely happy with your bespoke order and that we were able to provide quicker than within the allowed time frame
Thank you again for your purchase and also for your feedback
With very best wishes
Beautiful Chaise
Wonderful chaise and quick delivery
Thank you for a perfect service
28 czerwca 2016
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you very much for your positive feedback for your purchase from us
We have been selling our antique replica furniture for over 10 years and have thousands of very happy and satisfied customers like you
Thank you very much for your purchase as we greatly appreciate this
Fantastic Customer Experience
FANTASTIC......My new bed is beautiful....the delivery man was so helpful and nothing was too much trouble, we have now ordered the matching Wardrobe and dressing table with mirror, so excited, special thanks to the lady in the office omg she is so patient, we changed our order 3 times! We will be ordering more furniture from Hampshire Barn and would recommend them to all our family and friends.
27 czerwca 2016
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you Maggie for your very kind words ...it is always greatly appreciated and glad that our own driver was so extremely helpful. We always try our best to be helpful and offer a quick delivery service.
Thank you for your further and thank you for very easy pleasant transactions Best wishes Hampshire Barn Interiors Ltd 01730 231246
Glorious Furniture
I have used this company for many years to have bespoke items made for my clients. Their service and furniture is extremely well made and in all the years of dealing with them I have never had any problems and only absolute perfection
Well done and my thanks to all at Hampshire Barn Interiors
24 czerwca 2016
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you very much for your positive feedback for your many purchases from us over many years now
We have been selling our beautiful furniture for over 10 years and have thousands of very happy and satisfied customers like you
Thank you very much for your purchases as we greatly appreciate this
communication
After a misunderstanding on delivery I am pleased to say my furniture is here..i did ask courier to wait while I checked it. I love it and makes a statement in my room...
12 kwietnia 2016
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
We are grateful to receive such a positive comment about this customers purchase as the item purchased was 100% perfect and exactly as the customer ordered and obviously the customer was delighted and states " I love it"
Incorrect star rating was given to reflect this situation !
We offered FREE DELIVERY to this customer and as clearly stated before checking out on our website it states - Please note that FREE DELIVERY is kerbside one man service. The delivery company will be as helpful as they can be – please see DELIVERY SECTION ON OUR WEBSITE FOR FULL DETAILS"
We cannot be any clearer on our deliveries as is all in writing and customer failed to read this very clear message, which was then repeated twice more by ourselves when booking the delivery and then also by the delivery company...all in writing
Being an online company we have no idea of our customers personal circumstances ie age of customer, intended use of furniture, where furniture is to be used ie could be up huge amount of stairs etc .
The vast majority of our customers appreciate the FREE delivery service which keeps the cost of our items lower than if delivery charges were added. When someone places orders online we do not know their individual circumstances and most people that need extra help normally can call upon their family, friends or neighbours to assist ...we are sorry to hear that this particular customer was not able to arrange this in advance, but in reality the customer was unduly worried as the delivery company did however satisfy this customers needs above and beyond the normal FREE delivery conditions
This is an example how Trustpilot feedback can be so misleading as customer was happy with purchase and received a service from the delivery company as stated at time of purchase.
All genuine problems are always acted upon promptly by us. We do not pay for Trust Pilot services or endorse this service Genuine feedback can be found elsewhere and all transactions are completely transparent and we have approaching 2000 positive feedbacks
Exceptionally good
Dear Carole, Dear all
I received my beautiful two chaise longues today and they are fabulous actually even better than I expected.
I am compelled to write this e mail to express my sincere overwhelming appreciation and deep gratitude to the fabulous man who delivered my two chaise longue today. His extremely personable and pleasant demeanour, professional clean attire, well maintained and clean van, impeccable manners and most of all his help when delivering are deeply appreciated. He really went the extra mile to make sure delivery was precise careful and perfect and nothing was too much trouble for him. I particularly want you to know how extraordinarily good he is. I can honestly say that I have never experienced such an exquisite service when receiving a delivery ever and it has enhanced my overall experience with your company. I have nothing but praise for Hampshire Barn Interiors from beginning to end and will certainly recommend you to others. I hope you will continue to utilise the services of the man who delivered my two chaise longue today as he really is outstanding.
Yours Sincerely
Loren
2 kwietnia 2016
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you for your very kind words ...it is always greatly appreciated and glad that our own driver was so extremely helpful.
We always try our best to be helpful and offer a quick delivery service.
Thank you for your order for the two large chaises and a very easy pleasant transaction
Best wishes
Hampshire Barn Interiors Ltd 01730 231246
Outstanding Shopping Experience
I have bought a few items from this company over the years and have nothing but good things to say, their prices are very competitive for the high quality of the furniture, the service they offer is outstanding, always willing to help and offer a very personal touch. Delivery was very fast and even exceeded the delivery estimate they originally provided. I am proud to have these items in my home, especially the chaise longue which everyone just has to try! Thank you for an outstanding shopping experience, I’m sure I will be buying more soon!
26 maja 2015
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you very much for your positive feedback
We have been selling our beautiful furniture for over 10 years and have thousands of very happy and satisfied customers
Thank you very much for your purchases as we greatly appreciate this
BEST COMPANY EVER
I have been buying furniture from this company for over 8 years and have always found their furniture to be extremely well made, intricately carved and customer service second to none.
FIRST CLASS SERVICE, FIRST CLASS FURNITURE, FIRST CLASS COMPANY
I will keep going back
22 kwietnia 2015
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
Thank you very much for your positive feedback
We have been selling our beautiful furniture for over 10 years and have thousands of very happy and satisfied customers
Thank you very much for your purchases as we greatly appreciate this
The worst Company ever
I purchased a table from this company which was produced in a foreign country ( Indonesia I think). When it eventiually arrived It was so badly made that I asked for a refund. The company refused to accept its responsibilities and I ended up claiming from my credit card. It took 6 months to get a result but I did eventually get my money back plus all consequential losses. Hampshire Barn's aggressive stance over this matter was unacceptable and I would strongly recommend that you avoid buying anything from them.
21 kwietnia 2015
Opinia niezależna
Odpowiedź od Hampshire Barn Interiors
The worst customer ever. The customer was too busy to accept delivery for 8 months after item was being made to order so we had to store at our warehouse for almost 8 months free of charge whilst the customer was travelling to his overseas holiday homes in Portugal and The Bahamas. Item was exactly as shown on our website and the customer did not take any problem up with us after almost 2 years from initial order. The customer shipped the item overseas himself using his own courier. The customer did NOT receive any refund from us as stated and customer kept the item!
All genuine problems are always acted upon promptly by us.
We do not pay for Trust Pilot services or endorse this service
Genuine feedback can be found elsewhere and all transactions are completely transparent and we have approaching 2000 positive feedbacks
We have been trading for over 10 years and it is very rare to encounter customer problems and this was such an incredibly difficult customer.
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