It no longer produces steam after about 6 months of twice daily use. It has been inconsistent in steam production, sometimes working as advertised, but more often failing to deliver steam to both eyes... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not recommended. Customer service is terrible. Product information is insufficient prior to purchase. When we found out that the lasers used by the system could be dangerous, we were told we couldn’t... Zobacz więcej
Reakcja na opinię
I recently bought this cervical traction device, and it's fantastic! The customer service was excellent, answering all my questions. Shipping was super fast, arriving in just a few days. The product q... Zobacz więcej
Great product. Great for night treatments without disturbing anyone around with loud noises. Easy to clean. Product came with good procedures to follow and they are easy to read. What helpful product... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Here at Halipax, we aim to create a healthy lifestyle that assists every individual to de-stress, relax, unwind and streamline a pain-free life and at the same time feel and look amazing. The core values that we’ve built and operate are by letting us empower our staff to deliver the best at-home recovery and care device solutions and enable them to improve the quality of life for every individual.
Dane kontaktowe
5824 Indian Terrace Dr, 93063, Simi Valley, Stany Zjednoczone
- admin@halipax.com
- halipax.com
2,9
Średnia
285 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
PESIMO PRODUCTO NADIE TE HABLA PARA…
PESIMO PRODUCTO NADIE TE HABLA PARA CAMBIARLO ES UNA COCHINADA NO LO COMPREN SO UNAS EMPRESA RATERA
6 lipca 2023
purchase very quickly and easy
22 lipca 2023
The pain increases in my neck when…
The pain increases in my neck when using it...and I feel the electricity when operating
22 lipca 2023
Excellent device.
I found this device very effective and it helped me in solving a muscular problem.
21 lipca 2023
Neck Massager Exceptional
Everything from the timely shipping to the operation of the massager was excellent.
17 lipca 2023
Never got the device ordered
We ordered the device, didn’t get it. Contacted Halipax, was told that they would look into why the device was never received and send another in the meantime. This was months ago, still no device.
21 lipca 2023
Odpowiedź od halipax.com
Thank you for your feedback. Our records shows that your replacement was delivered by UPS on Friday, July 28 at 12:24 P.M. at Front Door.
Shopping at and working with Halifax…
Shopping at and working with Halifax has been easy and straightforward. They clearly have a customer focus approach and I’ve received one product with another on the way. The one I have already is top notch no problems whatsoever
21 lipca 2023
no good as advertising
19 lipca 2023
Never received my order
1 czerwca 2023
Odpowiedź od halipax.com
Thank you for your review. However, we were expecting a review based on facts.
Our records and your USPS tracking details shows that your order of Hypertrax was delivered on Tuesday, January 25, 2022.
If you believe that your order was never delivered, you could have reached out to us via phone, email or online live chat and let us know to resolve the issue.
However we recieved no inquiries from you since the order was delivered on January 25, 2022.
Don't care if you get the item or not.
The package never came to my residence even though UPS said it was delivered. I told the company and was told it was not their problem and that I needed to file a claim with the UPS since they did not work there. No empathy after paying for an item over $100.
1 lipca 2023
Odpowiedź od halipax.com
Thank you for sharing your feedback, and we sincerely apologize for any inconvenience you've experienced. We understand the frustration when a package is marked as delivered but not received at your residence. Our customers' satisfaction is a top priority, and we are committed to ensuring a positive experience.
While we are not directly responsible for the package's delivery after it leaves our facilities, we still empathize with your situation and want to support you in resolving this issue.
We recommend reaching out to UPS to file a claim as they handle the delivery process. Rest assured, we are here to assist you throughout this process and can provide any necessary documentation or help needed for your claim with UPS.
In the event that UPS confirms the package as lost or stolen, we will gladly send you a new replacement to ensure you receive your order as soon as possible. Your satisfaction is paramount, and we'll work diligently to make things right. Thank you for your understanding and cooperation.
This unit changed my life
This unit changed my life, my back and neck feel amazing, this should be used by everyone, not just those suffering, this is a natural way of having good health...
30 czerwca 2023
Odpowiedź od halipax.com
We are thrilled to hear that our unit has had such a positive impact on your life!
Your feedback is valuable to us, and we wholeheartedly believe in the benefits of our product for everyone, not just those suffering from specific issues.
Promoting natural ways to achieve good health is one of our core values, and we are committed to offering solutions that improve the well-being of all our customers.
Thank you for sharing your experience, and we hope that our unit continues to contribute to your overall well-being. Should you have any further comments or questions, please don't hesitate to reach out. Wishing you continued health and happiness!
Terrible.
I purchased the hypertrax for my neck. It made my neck worse. It's not returnable. I would never buy another thing from this company.
19 grudnia 2022
Odpowiedź od halipax.com
I'm sorry to hear about your negative experience with the Hypertrax. We apologize for any discomfort it caused you. As a company, we always strive to provide products that meet our customers' expectations, and we deeply regret that the Hypertrax did not work as expected for you.
We understand your frustration, and we take customer feedback seriously. We are committed to finding a solution to address your concerns and provide the best possible support.
Our records shpws thatyou never contacted us about the issue and we encourage you to contact our customer support team directly to discuss your issue in more detail. They will do their best to understand your situation and explore any potential options to assist you.
i havent seen any positive results on…
i havent seen any positive results on the blodsugar or cholestrol levels after using 3 weeks continuously
4 lipca 2023
Odpowiedź od halipax.com
We're sorry to hear that you haven't seen the positive results you were hoping for after using the product continuously for three weeks. We understand your concern and take your feedback seriously.
Please note, Individual responses to products can vary, and while some people may experience positive changes sooner, others may take longer to see noticeable results. However, we always aim for customer satisfaction and the best possible outcome.
The red light hand pan is great
The red light hand pan is great, I use it to relax tensions in lower back mostly and it really helps.
17 lipca 2023
Odpowiedź od halipax.com
Thank you so much for your positive feedback! We're thrilled to hear that Dernox has been beneficial to you. Our goal is to provide products that genuinely make a difference in our customers' well-being, and your experience reassures us that we're on the right track.
Odpowiedź od halipax.com
We apologize for any disappointment or frustration you experienced with our product.
We take customer feedback seriously and are committed to delivering high-quality products that meet our customers' expectations.
Odpowiedź od halipax.com
Thank you for your kind feedback! We're thrilled to hear that you're satisfied with our product. Your satisfaction is our top priority, and we are delighted to have met your expectations.
service issues
I can't trust the company, there are too many problems.
They do not accept customer service or inquiries.
27 czerwca 2023
Odpowiedź od halipax.com
Upon receiving the returned product, it was evident that the device had been extensively used and was in a significantly deteriorated condition. Despite this, we proceeded with your request for a refund and issued a full reimbursement.
We take pride in providing top-quality products and outstanding customer service.
In cases where customers are dissatisfied with their purchase, we strive to resolve any issues promptly and fairly. However, we also expect our customers to adhere to our return policy, which clearly states that items must be returned in their original condition.
Don’t waste your money
Product does not work at what bits suppose to do. Don’t waste your money.
17 lipca 2023
Odpowiedź od halipax.com
we apologize for any disappointment and thank you for bringing this to our attention. Your feedback is valuable, and we'll do our best to learn from this experience and make the necessary improvements.
Doświadczenie Trustpilot
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