Sprung Gym Flooring Recenzje 

306
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This website was easy to review floor tile product available for my needs. They were competitively priced. Sending a sample was reassuring and their pre-sales communication was excellent. tiles arrive... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic quality and thickness of garage flooring sold at an unbeatable price. Great buy and value.

Oceniono na 5 z 5

Purchased gym flooring for a converted internal room. Went straight into concrete sub-floor. Easy to install, and fits great. Relatively cold room but floor feels pretty good. Flooring is heavy duty s... Zobacz więcej

Oceniono na 5 z 5

Took the plunge to get some gym flooring in our summerhouse after having carpet in there for 5 yrs. its not a serious gym, turbo trainer, treadmill and multi gym and an area for the wife to do her Joe... Zobacz więcej

Informacje dotyczące firmy

  1. Materiały podłogowe
  2. również w kategorii:
  3. Dostawca podłóg drewnianych i z laminatu

Napisane przez firmę

In the world of fitness, there's no room for wimps. It's a place of grit, grind, and glistening sweat. At Gym-Flooring, we've turned these fitness fundamentals into our business mantra. We're a family-owned company with a passion for pumping iron... well, pumping out high-quality flooring that is! We're all about the customer experience. Think of us as your personal trainers in the world of flooring - we're here to guide, encourage, and support you every step of the way, ensuring you're completely satisfied with your purchase.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

306 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(306)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

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Oceniono na 5 z 5

Top quality product and service

Quality product that was easy to fit as a novice, and looks and feels great in my garage gym. Friendly and knowledgeable customer service. Quick delivery.

24 czerwca 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you so much, Mark! We’re delighted the flooring was easy to fit and looks and feels great in your garage gym. It’s also lovely to hear you were happy with our service and delivery. We really appreciate your review!

Oceniono na 5 z 5

Great products and great company

Purchased mats for our workshop and offices at A1 Survey. Great products and great company to deal with. Excellent communication throughout and fast delivery. Customer service was excellent. Highly recommend.

29 czerwca 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you for the fantastic review! We’re delighted the mats are working well in your workshop and offices. It’s great to hear you were happy with our communication, customer service and delivery.

Oceniono na 2 z 5

Heavy, toxic smell, still there 3+ years later

Bought the 20mm rubber gym matting which states "Binder adhesive is used which prevents strong odours" - when they were laid the smell was overpowering, to the point I couldn't use the gym for a few weeks, and then just had to. I raised it with them, they dismissed it without action, then I wrote an accurate, negative review about the issue on their site which they immediately deleted leaving only glowing reviews on the site, and I question the authenticity of some of those.

3.5 years later and the smell is still so strong that I don't want my kids to use the gym room, they probably need to be replaced and huge cost so effort.

For these reasons I don't trust this company one bit and strongly suggest they are avoided at all costs.

27 czerwca 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you were unhappy with the 20mm rubber flooring and, in particular, that you experienced such a strong and persistent odour.

We understand how concerning this must have been, particularly given that the room is used as a home gym and you have concerns about your children using the space. Our flooring is manufactured using a binder adhesive designed to minimise strong rubber odours, but we recognise that odour can vary depending on a number of factors, including the product, installation conditions, ventilation and the environment in which the flooring is installed.

We’re also sorry to hear that you felt your original concerns were dismissed. That is not the experience we want any customer to have, and we would welcome the opportunity to look back into the matter properly.

With the installation being over three years ago, we appreciate that this is not straightforward, but if you’re willing to contact us with your original order details, we’d like to investigate the product and the concerns you raised at the time as fully as possible.

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

Easy to order what we needed

Easy to order what we needed, Delivery was arranged to suit us. Very pleased with the flooring it is just what we need and excellent quality.

1 czerwca 2026
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you for your lovely review! We’re delighted you found ordering easy and that we could arrange delivery to suit you. It’s great to hear the flooring is exactly what you needed and that you’re pleased with the quality!

Oceniono na 5 z 5

I wanted a home gym that didn't look…

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of the tiles did not shift things. We have now had it down for over 6 months and I can confirm it looks great and was definitely worth the money.

9 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Great product

Great product, laid really well and non-slip as stated. Overall good customer service when wanting a specific delivery date and bespoke quote. I didn't get any notification of delivery which would have been helpful but otherwise very happy.

29 maja 2026
Oceniono na 1 z 5

Product not delivered and lack of…

Product not delivered and lack of communication. Meant to arrive on 1st. Email from delivery company stating that if unable to deliver, there would be a £59.00 cost. No update as to specific time on the morning. Then when I rang, i was quoted a range of 11.30-1.30. At 2pm I was told between 2.30-3.30. When I rang back at 4.30pm to find out more, I was told I would get a call back and I never did. I wouldn’t mind if it hand not been highlighted about the charges for non delivery. But what about the other way around? I’ve had to move work to make sure the potential delivery was covered all day. The delivery costs are very expensive too. If communication had been decent, this mess could have been avoided.

27 maja 2026
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

We’re very sorry for the frustration and inconvenience caused by this delivery. We completely understand why you’re disappointed, particularly after rearranging your work to make sure you were available and then receiving several different delivery timeframes without a clear resolution.

We also appreciate your point regarding communication. Even when a delivery is being handled by a third-party carrier, we recognise that as your supplier we have a responsibility to help keep you informed and make sure issues are followed up promptly. Being told that you may face a charge if you’re unavailable, while then being left waiting without a confirmed delivery time, is understandably frustrating.

We’re sorry too that you were promised a call back which didn’t happen. This is not the level of service or communication we aim to provide.

We would like to look into what happened with the carrier and your order, so please contact our customer service team with your order details and we’ll investigate this further.

Thank you for taking the time to provide this feedback. It highlights an area where we clearly need to improve.

Oceniono na 5 z 5
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you, Martin! We’re delighted you’re happy with the quality of the flooring and the service you received. We really appreciate you taking the time to leave us a review!

Oceniono na 5 z 5

A seamless experience from start to…

A seamless experience from start to finish. Richard and the team reached out to offer support on measurement / quantities and were incredibly helpful throughout the purchase + installation of the flooring. I ordered the 20mm Rubber PRO Gym Heavy Duty Flooring tiles and they are perfect for my garage conversion project - I would highly recommend.

13 maja 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you for such a lovely review! We’re delighted you found the whole process seamless and that Richard and the team were able to help with your measurements and quantities. It’s great to hear the 20mm Rubber PRO tiles are perfect for your garage conversion. We really appreciate the recommendation

Oceniono na 5 z 5

Superb product

Superb product. Exactly what I wants. Quick delivery and first class customer service.

26 kwietnia 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you so much for your lovely review! We’re delighted you’re happy with the product and the service you received. We really appreciate your support.

Oceniono na 1 z 5

Not great customer service

Not great customer service.
Got 2 samples which didn't do what I wanted so asked for some help or ideas as the noise was not reduced very well.
The reply I got was
"Its mainly for reduced noise below"
I replied yes that is what I want it for.
Expecting a reply with some other products or ideas.
I got no reply
Then out of the blue I got a random I guess it's a bot that sends them saying do you need help or somthing along them lines,
I replied to the email saying that I didn't get a reply from you and guess you didn't want to help me further.

No reply from that email either.

I'm guessing the after sales would be as hard to get hold of aswell.
I would expected much more woth the amount of advertising I've seen.

21 kwietnia 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

You're right, and I'm sorry - you asked us a fair question about noise levels, twice and we didn't come back to you. That's a miss on our side, plain and simple and we've looked at how the enquiry slipped through so it doesn't happen again.

I'd still like to get you a proper answer on noise if it's useful - our team can talk you through what different thicknesses actually do for sound, honestly, including where flooring alone won't solve it.

Email us at info@gym-flooring.com marked for Katie and we'll come straight back to you.

Thanks for taking the time to leave the review - it's how we get better.

The Sprung Gym Flooring team

Oceniono na 5 z 5

Great mats, customer service great

Ordered from here after checking out lots of websites. We liked the Sprung Konnecta Snowflake premium self locking gym flooring mats 20mm. 15 arrived very quickly and just as described after they sent a sample. Checked out YouTube videos but they were very easy to lay down and clicked into place. Only used the rubber hammer on a few and you need a very sharp Stanley knife. The sauna and a small heater in the room have had no effect on the mats which is great. Would definately recommend the company.

24 marca 2026
Opinia niezależna
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you so much, Wendy! We’re delighted you’re happy with the Konnecta Snowflake mats and found them easy to install. It’s also great to hear they’re working so well alongside your sauna and heater. Thank you for choosing us and for the lovely recommendation!

Oceniono na 5 z 5

Very solid, heavy and durable

Arrived well packaged and delivered to the door.
Durable dense, heavy construction with pleasant spring to it and very attractive blue and grey flecks.
Easy to lay.
Tough to cut so have plenty of sharp blades for your utility knife.

1 kwietnia 2026
Opinia niezależna
Oceniono na 2 z 5

2 Stars

2 Stars

First good news - Buying was simple, flooring does look great.

Bad news - Once I purchased I was bombarded with upsell emails to the point I had to unsubscribe within 4 days.

After 5 days no one had still contacted me about delivery. I had to contact them.

I was told it was dispatched. That was it.

On Friday, I was told, that I would be emailed or call on Monday 6am with a delivery slot for that day.

By 9:30am I still hadn't received any confirmation. I then had to re-email to find out when this delivery slot was.

I received a reply at 12:05 pm to be told that my delivery was between 12 and 2 pm. (helpful, right)

After racing to the gym. I waited. By 2:30 pm I still hadn't had a delivery. I had to then, re-ring them to find out where my flooring was. I was told it was 10 minutes away.

By 3:30 pm the flooring still hadn't arrived. Meaning I sat doing nothing for 3 1/2 hours. No one called, no one apologised.

When the flooring eventually arrived. I was shocked to find out that not a single one of the squares are actually squared.

Meaning you have no hope of keeping the single line straight.

However, I will say once we finally got the flooring down it does look good and seems to be nice and sturdy.

I still haven't received an apology from them for the delays or the miscommunications or the lack of communications there you go.

They do need to sort out their emails and stop bombarding people.

25 lutego 2026
Logo Sprung Gym Flooring

Odpowiedź od Sprung Gym Flooring

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that you found the ordering process straightforward, that the flooring looks great once installed, and that you’re happy with its sturdiness. However, we’re very sorry that the delivery experience and communication fell so far short of the standard we expect.

You should not have had to repeatedly contact us to find out where your order was or chase for a delivery update, particularly after being given a specific timeframe. We completely understand your frustration at having to spend several hours waiting for a delivery that then arrived much later than expected, and we apologise that you weren’t kept informed or given an apology at the time.

We also take your comments about the emails seriously. We want to keep customers informed and provide useful information, not overwhelm them with communications, and we’re sorry this led to you unsubscribing so quickly.

Regarding the tiles, our interlocking rubber flooring is manufactured to tight tolerances, but we appreciate your comments about the individual tiles and the difficulty this caused during installation. We’d be happy to look into this further if you contact our team with your order details and, ideally, some photographs of the tiles.

We’re sorry again that the overall experience did not match the quality of the flooring itself. Your feedback is valuable and highlights areas where we need to improve, particularly around delivery communication and customer contact.

Oceniono na 5 z 5

I bought their 20mm pro sprung flooring…

I bought their 20mm pro sprung flooring for our home gym, they’re definitely keen on follow up emails to sales enquiries!! However they did offer us additional discount and once we took the plunge after research, the service was excellent.

Their delivery partner even arranged delivery on a date about 2 weeks after purchase to ensure we would be in which was excellent.

The pro tiles to install were straight forward enough, but it’s a physical job, and you need professional tools, this is not a job for your average DIY-er! That isn’t a criticism, it just means you need an eye for detail, or I’d suggest spending more and hiring their interlocking pro tiles.

Our small home gym however now looks the absolute business, we’re made up with the look and feel and the tiles really are top quality.

Oddly, the room feels bigger and warmer than it did with carpet? Either way we’d use them again and recommend them.

I’d submit a photo of the room but don’t know if I can?

Great product, thanks Sprung

17 lutego 2026
Opinia niezależna

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