Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had such a brilliant experience at GVI Chiang Mai. There was honestly never a dull moment, every day was filled with something new. During my time there I learned a lot about the local wildlife, cul... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The whole process from booking to completing the project was fantastic. GVI is a very professional, efficient and friendly service. I would highly recommend them to others if you want to explore the w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Never a dull moment on the course. Even when conditions were unsuitable for diving the course leaders ensured we had amazing experiences. The accommodation was very nice with plenty to do around town.... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Terrible customer care totally unacceptable!! I’m still waiting after 5 months of letters being returned and being fobbed off via emails. The only way I get a response is to keep coming on her... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja edukacyjna

Napisane przez firmę

Founded in 1998, GVI runs programs in 21 locations, in 13 countries around the world, each manned by our own staff and aligned to the 17 United Nations Sustainable Development Goals or UN SDGs as well as the objectives of local partners. We welcome participants from all around the world and help facilitate their development into global citizens. This is how we achieve our mission of building a global network of people united by their passion to make a difference. Our commitment to running high-quality sustainable development and experiential education programs has earned us recognition from numerous organizations such as Panthera, Save The Children, and the Seychelles National Parks Authority, as well as, Stanford, NYU, Duke, and Ohio State. The work of our staff and participants is also regularly featured in reputable international and regional publications such as National Geographic, CNN, The Independent, and The Sunday Times. Being responsible in our contribution to sustainable development is at the core of everything we do and we are guided by our ethical commitments and human empowerment principles. The design and implementation of our Child and Vulnerable Adult Policy is overseen by our Child Protection Officers, who are trained up to Level Three by children’s rights organization, ChildSafe. We also take Health and Safety very seriously, which is part of the reason why all our projects around the world are run by our own staff, who have each undergone a Background check, as well as off-site safety training. A minimum of one field staff member is assigned to a group of six participants although the ratio is often as high as one field staff member to three participants. In addition, any local services offered to our participants, including accommodation, transport, or tour providers, have undergone an in-depth risk audit. We are truly a global family brought together by our dedication to long-term positive impact. At the root of our success is our commitment to investing in authentic, meaningful connections with one another, which is why mutual respect and trust are central to our operations. Although we respond with empathy to difficult situations, we believe that most circumstances can benefit from taking a light-hearted approach. By sharing stories of local achievement with our teams worldwide we build the momentum to catapult us toward our vision for the future.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

GVI Fiji

My experience with GVI at their Fiji base was incredible! I was a research fellow on their marine conservation programme and had the time of my life! I got to do two dives daily during the week, scuba surveys of coral ecosystems, be part of a great GVI team, and also be welcomed into the beautiful rural Fiji village! I am so glad that I undertook this advanture, and I have memories for life!

6 września 2025
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Odpowiedź od GVI

Hi Anna,

Thank you so much for sharing your experience in Fiji! We’re thrilled to hear that you enjoyed your experience, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Oceniono na 5 z 5

Live Laugh Love GVI

This has being the most meaningful and memorable experience i’ve ever done and im so thankful for everyone being so kind and amazing. i’ll never forget everyone i had with me and i will 100% be coming back i already miss you ❤️❤️

2 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Rayna,

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your experience, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Oceniono na 5 z 5

Everyone was so nice and friendly over…

Everyone was so nice and friendly over here and it made me feel welcomed in this program

6 września 2025
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Odpowiedź od GVI

Hi Roberto,

Thank you so much for sharing your experience! We’re thrilled to hear that your experience was meaningful.

We hope to see you again in the future,
The GVI Team

Oceniono na 1 z 5

Don't do a gvi program.

Don't do a gvi program.

It is a total money making scam. I have been trying to get a refund of money that they said went to the travel insurance, when they actually never set up the insurance and set me away to a foreign country completely uninsured, in spite of them explicitly telling me that I was insured. I have emailed the feedback email many times, filled in the feedback form and phoned many times over the course of the last two months and haven't even had an acknowledgement of the issue. This is one of many issues.

The one star reviews on here are the ones that ring most true to me. Save yourself the hassle and the over-priced experience, and go with another company!

5 września 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi there,

We take these allegations very seriously and are committed to looking into them further. As your review was submitted anonymously, we are unfortunately unable to address your feedback directly here.

Thank you for reaching out again and for already submitting the feedback form. We’re very sorry that you have not yet received an acknowledgement or resolution to the issues you’ve raised.

If you have already provided feedback through our form, please know that a member of our team will be in touch with you to follow up on your concerns.

Kind regards,
GVI Feedback Team

Oceniono na 1 z 5

Disappointment in Tenerife U-18

My kid attended the U-18 Dolphin and Whale Conservation Program in Tenerife, Spain summer of 2025. It was our first time on a GVI program and I relied on Trustpilot reviews when making our decision to commit our resources (time, funds, and our child's interest in marine biology); this was our big investment for the summer.
What I wish I had known before choosing the program is that it is very strict and the kids are given very little opportunity to enjoy the environment and limited access to engage with the science. Access to the ocean was highly restricted and campers were not permitted to go in water past their waist. My kid shared photos of people swimming in beautiful lagoons, but these were tourists, the campers weren’t allowed in water that deep. Much of the time at the beach was in full clothing (GVI t-shirts) with close-toed shoes picking up trash around tourists lounging in swimsuits on beach towels; a situation imbued with embarrassment for a teenager who had come to Tenerife excited to be at the ocean’s edge. Unfortunately the access to marine biology was limited to campers counting dolphins and whales from a boat and apparently little engagement beyond that.
At the base camp the kids were on lockdown, a perhaps reasonable strategy given the location and age group, however, activity within the walls was highly restrictive. For example, the kids were not allowed to step onto the patio adjacent to their bedroom. Boys and girls were separated into two separate facilities and communications were very limited, to the extent that the kids couldn’t even say goodbye to those of a different gender at the end of the two weeks. The cooking experience that was promised was limited to chopping vegetables.
Overall, it was a disappointing experience. I hope this input is helpful to someone out there; I wish we had access to it.

13 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Markley,

Thank you for taking the time to share your child’s experience with us. We are very sorry to hear that the program did not meet your expectations, and we truly appreciate the opportunity to address these concerns.

While participant safety is always our top priority, especially for under-18 groups, we also recognise how important it is for young people to feel inspired, engaged, and connected to the environment they’ve come to experience. Your feedback highlights areas where expectations were not met, and we take this seriously.

To help us review this more thoroughly and ensure your concerns reach the right teams, we kindly ask that you complete our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform .

At GVI, our mission is to deliver meaningful and impactful experiences that benefit both our participants and the communities and ecosystems we partner with. We regret that this was not reflected in your child’s experience, and we are committed to using your feedback to strengthen our programs moving forward.

Kind regards,
The GVI Feedback Team

Oceniono na 2 z 5

Not impressed

It took me a while to decide to send this as I don’t like putting negative reviews out there, but for the sake of honesty, I have to share.
Initially I had plenty communication from GVI, especially when a little late on a payment. Once I had paid everything off communication to me became very sparse.
When asking for clarification on various things answers weren’t very forthcoming or straightforward. The online meetings weren’t very informative.
Once arriving in Greece, the “leaders” were over strict with the kids on what they could do. Bathroom facilities were questionable at best.
The kids did a snorkel course to make sure of their abilities and then they had to wear life vests while snorkelling. I heard there was plenty plastic in the water, but they weren’t allowed to dive down to collect and help clean. The insta worthy pictures of beautiful caves were from brief stop off to take a couple shots and then carry on.
My daughter said that the last 2 days of the trip were lovely.
I don’t believe the Leaders were trained or even knew properly what their roles were or how to engage with the teens in a healthy manner.
The food was not up to any kind of decent standard.
Considering what I paid for the two weeks and flights, we could have enjoyed a two week family holiday with good food and accommodation.
If you have money to spare and don’t have to sacrifice for a year for your child to have an over priced supposedly environmental experience, then go for it. The kids loved connecting with other kids from around the world, but I believe with a little thought and effort one could far better choreographer a magical turtle educational experience for way less. And do beach and underwater cleanups that would actually benefit them.
I hope this review can create some clarity for GVI and for those thinking of using their services.

19 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Skye,

Thank you for taking the time to share your daughter’s experience with us. We are very sorry to hear that the program did not meet your expectations, and we appreciate the opportunity to address these concerns.

As this was an under-18 program, participant safety is always our highest priority, which means certain protocols are in place around activities and daily routines. That said, we also recognise how important it is for teens to feel engaged and supported throughout their time with us, and we regret that this was not reflected in your daughter’s experience.

At GVI, our mission is to deliver meaningful, impactful experiences that benefit both our participants and the communities and ecosystems we partner with. If your daughter hasn’t already, we encourage her to complete our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform
. This will ensure her concerns are formally logged and reviewed by the right teams.

We truly value your feedback, and while we regret that your daughter’s experience was not what you both had expected, we are committed to using this input to strengthen our communication and programs going forward.

Kind regards,
The GVI Feedback Team

Oceniono na 5 z 5

GVI Nepal - Global Health Internship (2025)

Had a really meaningful experience with GVI Nepal doing the healthcare internship. Worked with local women's groups to cover as variety of topics (first aid, women's health, etc...). Program staff were really friendly and attentive. Plus, had the opportunity to immerse myself in Nepali culture through attending the local Teejs festival through the program. Learned so much and have made many lifelong memories.

30 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Elena,

Thank you so much for sharing your experience! We’re thrilled to hear that your healthcare internship in Nepal was meaningful.

What a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Oceniono na 4 z 5

Community development in Madagascar

The teaching program in Madagascar is very well organised, I had a lovely time teaching. Loads of pocket money is necessary to go through the experience. People that don´t have access to large financial resources end up cutting the program short or being very sad, as they can´t participate in (or organise) any activities during their free time. To clarify, in my opinion, one has to “rich” to fully enjoy this. Otherwise you’re stuck on base with instant noodles. Meanwhile, the way you manage your free time and whether or not you make friends impacts a good 90% of the experience.

19 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi there,

We are so thrilled to hear that you had a lovely time teaching and that you found the program well organized!

We hope to see you again in the future,
The GVI Team

Oceniono na 5 z 5

A once-in-a-lifetime summer experience in Nepal

This year, my 15-year-old son participated in the GVI U-18 program (volunteer program) held in Nepal for the first time.

I was worried about my son travelling to Nepal alone, but I now feel that the interactions he had with his fellow participants in the program and the people he met through local volunteer activities have helped him grow even more.

The first half of the two-week program focused on volunteer activities, where he learned the importance of helping others. The second half involved a three-day trek through the foothills of the Himalayas. Despite the harsh weather, they encouraged each other and finally reached their destination, where they were greeted by the breathtaking natural scenery of the Himalayas. This experience left him with an unforgettable sense of accomplishment and a memory that will stay with him forever.

This wonderful experience was made possible thanks to the GVI staff who explained everything about the program and the support of the local GVI staff in Nepal. While it takes a great deal of courage for any parent to send their child abroad alone for a program, we are overjoyed that my son was able to gain this once-in-a-lifetime experience through this program.

Special thanks to Ms. Jamie, GVI Support Coordinator, who helped and supported us throughout the application process and Mr. Tara, GVI Country Manager in Nepal, who looked after our kids through the two weeks. Thank you very much!!

17 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Kate,

Thank you for your kind words and trust. We’re so glad your son had such a meaningful and memorable experience in Nepal. It’s great to hear how much he grew from the program, and we’re proud our team could support him every step of the way!

Best wishes,
The GVI Team

Oceniono na 5 z 5

Amazing

I had an amazing experience volunteering in Costa Rica. The staff were really friendly and supportive and we did lots of fun and memorable activities.

3 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Poppy,

Thank you for the awesome review! We are so glad that you had an amazing experience and made great memories.

We hope to see you again soon,
The GVI Team

Oceniono na 5 z 5

Costa Rica 2025

My 17 year old went to Costa Rica - having gone to Mexico in 2024. She had an unforgettable experience visiting beautiful locations, observing unique wildlife, getting up close to turtles and giving back via volunteering in the local communities and beach clean ups. Lots to include on her personal statement for university and experiences to share in university interviews - well worth it!

20 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi there,

Thank you so much for sharing this wonderful feedback! We're thrilled to hear your daughter had such a meaningful and memorable experience in Costa Rica. It’s fantastic that the trip offered both adventure and opportunities for personal growth—perfect for her university applications and interviews. We’re so glad it was worth it!

Best wishes,
The GVI Team

Oceniono na 1 z 5

Please please please do not send money…

Please please please do not send money to this organization. They cancelled my daughter’s trip 5 weeks before she was due to start in Mexico and are refusing to refund the money I paid to them, starting in February this year. Having chased them to ask for the refund of the first payment, made in February, which according to their 180 day refund policy is due this week, they have just written to me to tell me that the 180 days starts from the date I requested the refund (which was the day they cancelled the trip), so now they are saying November for the refund. None of this was my fault, it was entirely their doing and I am still hugely out of pocket (not to mention the lost cost of flights and insurances that I have not been able to get refunded as the changes made by GVI were too late). They will say ‘we didn’t tell you to book flights so early’ I think 5 weeks before a trip to Mexico for a 15 year old is certainly not unreasonably early - some would say I left it a bit late…really shocked at how an organization that promotes itself as one that meets UN sustainability goals can get away with behaving like this.

20 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Ann,

We sincerely apologise for the delay in processing your refund. Your request has been urgently escalated to the relevant teams, and our Feedback Team will be in touch with you shortly.

Kind regards,
The GVI Feedback Team

Oceniono na 5 z 5

Lilly and her Journey to Ghana

My daughter Lilly who is 18 and Autistic decided she wanted to go out to Ghana to volunteer. I was lucky enough to have a friend whose daughter had been with GVI the previous year.
I can highly recommend going with GVI the support is commendable, there is no silly question and no question unanswered. We were fully supported throughout the whole process. We booked a year in advance as the whole experience is quite pricey with the fee, flights, visa and vaccinations, but they worked out a payment plan which was affordable to me.
I felt my daughter was going to be 100% supported and kept safe and she was.
Lilly has had the most amazing and memorable time of her life, not only doing good for the children of Kokrobite, Ghana but making friends for life, giving her the self worth she is, the confidence to progress, and the footing to progress with travelling.
The Base she stayed at was homely and welcoming. She staff was friendly and always on hand to chat about anything. The gardens were beautiful surrounded with fruit trees.
Lilly is planning to go out there again next Summer and can highly recommend GVI.
The programme Lilly participated in was the Education with primary school children.

31 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Michelle,

Wow! It is so wonderful to hear about Lilly's incredible experience with us. It particularly great to know that Lilly felt supported and safe throughout her time in Ghana. We are so thrilled to know that the entire experience was amazing and that she will be joining us again next Summer!

Thanks for the recommendation!

Best wishes,
The GVI Team

Oceniono na 3 z 5

Good experience but owed money!

My experience with the actual on site (Costa Rica) GVI employees was great. They, and the locals, were very kind and the chef made great food. However, I was told I should have received a a discount as I referred a friend who was on the same trip as me. She has completed and received a discount, it was just me who was not given it. When complaining in December I was told I was owed £500 and this would be refunded to me.
It has been 8 months of waiting patiently and chasing up the money but I do not receive and response from GVI anymore so I’ve had to resort to Trustpilot! It’s kind of ridiculous that they’re blatantly ignoring me after agreeing I was owed this in emails.

10 listopada 2024
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Jasmine,

Thank you for sharing your feedback. We’re so pleased to hear you had a great experience in Costa Rica with our team, the local community, and the program overall.

We’re very sorry for the delay you’ve experienced in receiving your referral bonus. There was a mix-up on our side which meant this took longer than it should have, and we completely understand how frustrating that must have been. Please rest assured that this is now being prioritised, and a member of our team will be in touch directly with the next steps.

We really appreciate your patience and the opportunity to make this right.

Best regards,
The GVI Feedback Team

Oceniono na 5 z 5

Define trip of a lifetime

I went on the South Africa trip, and I couldn't recommend it more. The program leaders were incredibly passionate and approachable, and none of us wanted to leave.

27 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Lauren,

Thank you for the great review! We are so glad that you had such an incredible and memorable experience.

We hope to see you again soon!

Best wishes,
The GVI Team

Oceniono na 2 z 5

Misleading advertisement

Misleading advertisement, harsh upscale of price in comparison to other services

14 sierpnia 2025
Logo GVI

Odpowiedź od GVI

Hi there,

Thank you for reaching out to us and sharing your feedback. We understand your concerns and appreciate the opportunity to address them.

At GVI, we aim to be transparent in how our program fees are structured. Our primary objective is to provide our participants with an impactful and meaningful experience while supporting our projects and communities around the world. To ensure we’re always delivering top-tier programs, our costs may vary slightly from other organisations.

That said, we’d like to take a moment to share some of the value that comes with being a GVI participant. In addition to the fieldwork, our program includes online training courses endorsed by reputable institutions, internship training, career support, and professional references to support your professional and academic growth. Moreover, our participants receive round-the-clock pre-departure training and emergency services, giving you peace of mind during your time with us.

We’re happy to discuss this further and provide any clarification you may need. If you have not already done so, please fill out this feedback form and the relevant team will get back to you as soon as possible: https://docs.google.com/forms/d/e/1FAIpQLScqp8M5rt8uvdzUNgRkOZw9tpTvRhixhqJA6wIM1yF7jqQ49w/viewform

Kind regards,
The GVI Feedback Team

Oceniono na 1 z 5

GVI Profiteering - Experience did not match website

I booked for my daughter to go on a Dugong marine conservation trip in Thailand. Unfortunately the whole trip that she went on was not accurately described on the website and it felt as though the sales team would do anything to have my daughter commit to the programme. Here are the issues.

1. The trip originally was advertised as being located in Ao Nang when she booked. The camp had since moved to Trang. A member of the team called her up to say that the trip had moved to Trang. However not knowing what this meant she said it was ok but when she went on the induction, she saw that the Trang site was not offering the same programme as in Ao Nang and the accommodation did not look as nice.

2. When she found out from other GVI attendees about Trang they had told her that the Trang camp is indeed on the beach but the sea is full of jellyfish which makes it impossible to swim. This obviously is not described in the brochure. There is also virtually nothing to do in Trang, it is very much a backwater. I would not recommend staying more than one night there.

3. My daughter was allowed to switch back to Ao Nang camp, and GVI said that the same programmes would be offered there so they would not have to refund. However there were no marine conservation programmes offered at the Ao Nang camp. The company that runs the conservation project mainly deals with beach cleanups and forest and seedling care. While this is good for some clients, this was not what was advertised originally and definitely not the original programme. The team that are running the conservation project have said that the GVI sales team often go above and beyond to promise potential participants stuff to lure them onto the project. This is not fulfilled and there are many unhappy participants on the project who are not getting what they came for. When I spoke to GVI about this, they said it was my daughter's decision to change camps so of course she would not be getting what she had originally booked onto. This response subverted what the team had said to my daughter when she was thinking of cancelling and asking for a refund.

4. Accommodation is basic which is what was advertised however please take into account that what GVI are offering is a bunk bed in a dorm and you can get that for around £6-10 a night in Ao Nang. So they are making quite a bit of profit on that.

5. The team don't like me to be in contact with them. I am the person that paid for the trip and my daughter is a YP who may not have so much experience of these types of businesses. However I have to say that unless you are wanting to work in conservation as a profession, GVI is not really the place for you and you are being charged through the nose for something that can be booked directly yourself, with a better environment and helping the local companies. This is without GVI skimming off a large amount of the profit.

As a result I do not recommend GVI except if you like to spend about £1K to £2K more than you should be paying for volunteering on a conservation project. I am very sad to be writing this review but it has been such a disappointing experience given the rave reviews that we saw on trustpilot before ours.

2 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Isabel,

Thank you for taking the time to share your daughter’s experience with us. We are very sorry to hear that the program did not meet your expectations, and we appreciate the opportunity to address these concerns.

As your daughter is over 18, we will need her written consent to discuss the details of her program with you directly, as outlined in our terms and conditions. Once we have this, our team can review her case more thoroughly and provide you with the appropriate support.

While we understand your frustration, we’d like to clarify that GVI’s mission is to deliver meaningful, impactful experiences that benefit both our participants and the communities we work with.

If your daughter hasn't already, we encourage her to complete our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLScqp8M5rt8uvdzUNgRkOZw9tpTvRhixhqJA6wIM1yF7jqQ49w/viewform. This will ensure her concerns are formally logged and reviewed by the right teams.

We truly value your feedback, and while we regret that your daughter’s experience was not as you both had expected, we are committed to using this input to strengthen our communication and programs going forward.

Kind regards,
The GVI Feedback Team

Oceniono na 5 z 5

once in a life time experience

Such an amazing experience where i met life long friends and gained so much knowledge. Everyday was packed with new opportunities to help the turtles as well as presentations so we can inderstand our impact!

6 lipca 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Gracie,

We're so thrilled to know that you had such an amazing experience. Thank you for being a part of something so impactful!

We hope to see you again soon.

Best regards,
The GVI Team

Oceniono na 1 z 5

Very poor customer service

Will overcharge you and then ignore you for weeks, then lie about payments due. The whole thing feels very dodgy. No support when I am emailing, and fees seem to be made up at a whim. My friend has been charged more than me for an identical trip and no one can tell us why.

Also the bring a friend discount comes as a refund which takes a year to arrive… so I very much doubt I will see that money. also feels very dodgy.

Would recommend The Great Projects instead, great customer service and feels professional and safe.

12 sierpnia 2025
Opinia niezależna
Logo GVI

Odpowiedź od GVI

Hi Hannah,

We’re truly sorry to hear about your experience. Please know, we take all feedback seriously, and are committed to continuously improving our customer service.

At GVI, we aim to be transparent and fair in our pricing. A difference in fees could be as a result of grants received, hub location, program type, and project expenses. Our primary objective is to provide our participants with an impactful and meaningful experience while supporting our projects and communities around the world.

If you’d like to discuss your concerns further, please complete this feedback form: https://docs.google.com/forms/d/e/1FAIpQLScqp8M5rt8uvdzUNgRkOZw9tpTvRhixhqJA6wIM1yF7jqQ49w/viewform so the relevant team can review your case and respond as soon as possible. We’d be happy to provide more detail or clarification where needed.

Best regards,
The GVI Feedback Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej