Guernsey Flowers Recenzje 

432
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently had some news that two members of my family were taken ill with prognoses that the illnesses could be terminal. There was nothing I could do to make anything better but your flowers lit up... Zobacz więcej

Oceniono na 2 z 5

Rather disappointed as I expected the Freesias I ordered to have had more scent & last longer than 6 days! Colours were good and packaged very well.

Oceniono na 5 z 5

Apart from beautiful flowers, the service is second to none. When I accidentally put my own address for delivery, instead of the recipient's, another bunch was sent out free if charge. Well done Guern... Zobacz więcej

Oceniono na 5 z 5

The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

Napisane przez firmę

A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

432 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 3% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 162

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Poor experience and late flowers!

Interesting that 1/5 of Trust Pilot reviews are one star which would suggest one in five customers will be disappointed. Ordered freesias for my wife to commemorate the first anniversary of her mother's death. Specified the date but they arrived at 9pm the following day. In poor condition and several buds had to be thrown away. Contacted them and got an apology but basically they said "these things happen". Did them a review on their website but it mysteriously hasn't been published.

1 listopada 2025
Opinia niezależna
Logo Guernsey Flowers

Odpowiedź od Guernsey Flowers

Hi Mark,

We’re genuinely sorry for the experience you had - especially on such an important and emotional date. Your flowers should have arrived on the day you hoped and in great condition, and we’re sorry that didn’t happen for you.

Regarding delivery: the option selected was our standard service with Royal Mail. While around 94% of these orders do arrive on the chosen date, it isn’t a guaranteed service and, regrettably, some do arrive a little early or a little late. In your case, the delay meant the flowers reached you the following day, and we completely understand how disappointing that must have been. This is exactly why we also offer our guaranteed DPD service for time-sensitive occasions.

As for the condition of the flowers, thank you again for sending the photos - they were really helpful. Our florists reviewed them and felt the flowers simply needed rehydrating and the stems trimming, which is common after time in transit. That said, we appreciate this still fell short of the freshness and presentation you were expecting, and we’re sorry for that.

We never want any customer to feel let down, especially at such a meaningful moment. We take all feedback seriously and are always working to improve every part of the service.

Thank you again for taking the time to share your experience.

Oceniono na 5 z 5

Fragrant freesias

I have sent three bouquets of freesias as gifts in the past couple of weeks to different people around the UK and every single recipient has waxed lyrical about the high quality of the flowers and the fragrance. I am delighted as were they!

17 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful fresh flowers in bud

Beautiful fresh flowers in bud. Always delivered on time .
I like that they are a small family buisness with great customer service.
Their Freesias are especially beautiful and the scent from them is amazing

26 października 2025
Opinia niezależna
Oceniono na 5 z 5

Simply the best!…

I have used Guernsey flowers on several occasions and can honestly say they’ve run for me a five star service, flowers in all guises are always fresh on time and are always well received to whoever I have sent they’re products to.
Thankyou for your blooms they’re awesome!

23 października 2025
Opinia niezależna
Oceniono na 5 z 5

Using the services of Guernsey flowers

I have been using the services of Guernsey flowers for a number of years and have been very satisfied every time.
The order has always arrived on the desired date and the recipient has reported that the flowers have been of high quality and longlasting.
When I have contacted the company by telephone, I have been received in a friendly and helpful manner.

All in all, a very satisfying experience.

15 października 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional experience

I am absolutely delighted with my first time ordering from Guernsey flowers.My daughter is sending me daily photo updates on the progress of the flowers and they are looking more beautiful every day. They were so fresh when delivered,they are going to last for quite a while and she told me that the scent was wonderful even when the buds were still closed.
I can't thank GUERNSEY FLOWERS enough.I don't know who is happier....the sender or the recipient!⭐️⭐️⭐️⭐️⭐️

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

On line, on time and on target.

Guernsey Flowers have always delivered for me. My last order was posted on line on Friday afternoon and delivered as promised on Saturday. The freesias were well wrapped, protected against possible damage and started to open immediately. They lasted long after the "use by" date, with scent and beautiful blooms. I have used Guernsey Flowers regularly - they have always been easy to deal with and deliver the goods.

4 października 2025
Opinia niezależna
Oceniono na 5 z 5

Freesias from Guernsey fishers NEVER…

Freesias from Guernsey Flowers NEVER ever disappoint . The long stemmed mixed freesias are keeping me alive in my busy working kitchen as I work today to support charities and people in need . Freesia fragrance is delightful . Perfect in fact in every way . Great delivery service hassle free and they last for ages . Keep em coming I say .
Don’t stop the Freesias
Don’t stop the music
One Love to all at Guernsey Flowers
Huge THANKS

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful fresh flowers, reliably delivered by post

Beautiful fresh flowers by post ! I live abroad in the USA but have family and friends in England . It is lovely to be able to trust that someone will receive a beautiful bouquet in excellent condition within a specific time frame. I recently ordered freesias for my friend’s birthday, and there was a last minute error in the address that I didn’t notice until I had completed my purchase . I emailed the company and they immediately corrected the issue . Not only were they responsive, but they followed up to make sure the flowers were delivered to the correct address . My friend was thrilled , and I was relieved . International post can be very unreliable and so this is a really nice and reliable alternative. The gift of fresh Flowers is always a joy . Their customer service exemplary .

12 września 2025
Oceniono na 5 z 5

Pretty in pink, delightfully fragrant flowers

“I ordered pastel pink freesias for my sister-in-law’s birthday and they were absolutely beautiful. The color was so delicate and pretty, and the fragrance was incredible – fresh and sweet without being overpowering. She loved them, and they made the perfect gift!”

23 września 2025
Opinia niezależna
Oceniono na 5 z 5

The flowers 🌹 are beautiful

The flowers 🌹 are beautiful and lasting. Plus delivery 🚚 is spot on.
The sad part is that they have done away with ordering by phone 📱 so it’s all on line which for myself is a problem due to age which again probably was decided by the younger generations that don’t have the experience of age.

12 września 2025
Opinia niezależna
Oceniono na 5 z 5

An easy and first class experience

Having ordered Guernsey Flowers several times for different friends. The process of ordering is very easy. Every item sent has always been greatly appreciated and enjoyed by the recipients.
Thank you Guernsey Flowers.

23 września 2025
Opinia niezależna

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