Guernsey Flowers Recenzje 

433
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently had some news that two members of my family were taken ill with prognoses that the illnesses could be terminal. There was nothing I could do to make anything better but your flowers lit up... Zobacz więcej

Oceniono na 2 z 5

Rather disappointed as I expected the Freesias I ordered to have had more scent & last longer than 6 days! Colours were good and packaged very well.

Oceniono na 5 z 5

Apart from beautiful flowers, the service is second to none. When I accidentally put my own address for delivery, instead of the recipient's, another bunch was sent out free if charge. Well done Guern... Zobacz więcej

Oceniono na 5 z 5

The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

Napisane przez firmę

A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

433 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 3% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(433)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 162

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid at all costs

Ordered a bouquet for my mother’s 80th birthday and wanted it delivered to her hotel on Guernsey where she was on holiday. Order placed 1st September for delivery 8th September. By 9th September they had still not arrived! No phone number available and it took hours for anyone to respond to my email which was simply an apology and ‘I’m sure it will be delivered today.’ Hugely disappointed.

9 września 2025
Opinia niezależna
Logo Guernsey Flowers

Odpowiedź od Guernsey Flowers

Hi there, thank you for sharing your feedback. We’re truly sorry your flowers didn’t arrive in time for such an important occasion - we understand how disappointing this must have been. I know I would feel the same if flowers for my own mother’s birthday were delayed.

When Standard Delivery is selected, we do explain on our website that orders can sometimes arrive a little earlier or later than the chosen date. Royal Mail delivers on the selected date about 94% of the time, but with around 5% of orders there can be a short delay, and once the flowers are with them, the timing is outside of our control.

In your case, the bouquet arrived one day later than planned on 9th September. Although this was still within Royal Mail’s delivery window, we refunded your delivery charge straight away as a gesture of goodwill.

We’re very grateful you chose us for your mother’s birthday flowers, and we’re sorry we fell short on this occasion. We’ll keep working hard to ensure as many deliveries as possible arrive exactly on time.

Oceniono na 5 z 5

Beautiful flowers!

I have used Guernsey Flowers multiple times recently and highly recommend them. One of these was a very special gift about which they gave me excellent advice and help on what to order. The flowers are stunning and additional items are also available e.g. wine/chocs, all delivered by post and on time. All recipients commented on the beautiful stems.

1 września 2025
Opinia niezależna
Oceniono na 5 z 5

Exactly on time, divine in looks

The flowers arrived exactly when they were planned to arrive and opened up to be both beautiful to look and smelled divine. Even the box they came in was transformed into a play thing for Honey the cat.

11 sierpnia 2025
Oceniono na 5 z 5

I can trust payment security

I can trust payment security. I live in France but my family are all in UK and you are the best way I have found to deliver fresh flowers to them on their birthdays and days of celebration. You are kind and honest and that is important to me.

18 lipca 2025
Oceniono na 5 z 5

5 Srars!

I always use Guernsey Flowers to send flowers to my family in the U.K. I find them exceptionally helpful and the flowers are reasonably priced and long lasting and always delivered on time.

1 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Definitely keep buying from this company

I have a monthly subscription to send Freesias to my mum(her favourite flower).
The flowers arrive in good condition, well packaged and last a while, the smell hits you when you walk in a room.
If you need to contact the team for anything, they are very helpful and you get a quick response from them
Highly recommend

30 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Perfect service for a special occasion

I needed some flowers for a wedding anniversary and choose Guernsey Flowers by Post because we had used them before and had a great experience with them. The website was easy to navigate and ordering was straightforward and quick. The order was dispatched and easy to track, and arrived on the required date in perfect condition. Needless to say they were very well received! Many thanks!

26 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

Disappointed not as advertised!

I have now purchased several times and whilst the flowers are fresh & well packed I have been disappointed with the Long Stem mixed colour Freesias. The online photo shows a mixture of colours, showing 4 colours. The last 2 orders have only had 3 colours and never any yellow. Yellow would make the bouquet pop. These flowers are an expensive treat for myself but I have found myself buying supermarket yellow freesias to get the bouquet I want. In total I'm spending over £50 and I don't think they are very good value for money in this respect.

2 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Guernsey Flowers to the UK - via Brazil!

I live in Brazil. The flowers were delivered to the UK on the very day promised. The customer service from Guernsey Flowers was second to none - and to top it all the received flowers were admired and loved! I'll have every confidence in the future seeing flowers from me in Brazil winging their way from Guernsey to the UK (or anywhere else in the world for that matter!)

25 lipca 2025
Opinia niezależna

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