Absolutely wonderful Grow Urban jaunt, as always. The girls and guys are always super knowledgeable, helpful and friendly. Pure tasty coffee too. This was our first visit to the Stockbridge shop after... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered ahead and collected at the store - first time visiting and the Grove St location was absolutely stunning. My plants are brilliant and couldn’t help picking up a couple more during my visit.... Zobacz więcej
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Wonderful plants! The lavender arrived healthy, strong, and very well established with excellent roots. They were extremely well packed, so everything arrived in perfect condition. Fantastic value for... Zobacz więcej
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I dont live in Edinburgh but every time I come through I make a point of popping in here, its probably a good thing they don't currently deliver to Glasgow or my bank balance may be in trouble. There'... Zobacz więcej
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Informacje dotyczące firmy
- Szkółka roślin
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- Sklep ogrodniczy
Napisane przez firmę
grow urban. is an independent UK plant and lifestyle retailer, offering carefully selected houseplants, pots, plant care, gardening tools and gifts. Founded in 2019, we’re passionate about helping people bring more greenery into their homes and make plant care feel simple. Our knowledgeable team is always on hand with friendly, practical advice, whether you’re choosing your first houseplant or adding to a growing collection. Shop online for delivery across the UK, or visit our four-room garden store and coffee shop in Edinburgh’s New Town. Wherever you shop with us, you’ll find distinctive products, quality plants and genuinely helpful service.
Dane kontaktowe
8b St Vincent Street, EH3 6SH, Edinburgh, Zjednoczone Królestwo
- 01315578884
- hello@growurban.uk
- growurban.uk
4,9
Doskonała
176 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od grow urban.
Hi Julie, Thanks so much for taking the time to review us and so pleased with your purchase. Enjoy your new plants!
I ordered ahead and collected at the…
I ordered ahead and collected at the store - first time visiting and the Grove St location was absolutely stunning. My plants are brilliant and couldn’t help picking up a couple more during my visit. Staff were so friendly and helpful too, letting me know how many rooms there were to explore! Plus, everything was packaged securely and made it safe on my trip back to Glasgow.
28 marca 2024
Odpowiedź od grow urban.
Thank you for taking the time to leave such a lovely 5 star review of grow urban! We're so pleased to hear you loved our space and found our Plant Gurus to be approachable and helpful! We look forward to welcoming you back soon!
Odpowiedź od grow urban.
Thank you so much for taking the time to leave such a lovely review Erika! We're are pleased to hear you found our Plant Gurus friendly and found the plants to be of good quality!
A reliable company.
It responded quickly to a delivery matter. The plant was fresh, sturdy and expertly packed. A good buy.
27 marca 2024
Odpowiedź od grow urban.
Thank you for taking the time to leave a review with grow urban! We are pleased to hear you were happy with the quality of the plant and packaging! Have a lovely day!
First class service . Lovely plant!
The customer service was first class when I phoned to place an order. The plant arrived the next day in pristine condition. Will certainly used them again
27 marca 2024
Odpowiedź od grow urban.
Thank you so much for your 5 star review of grow urban! We are happy to hear that you were pleased with our customer service and the quality of our plants and delivery! Thank you!
Excellent quality plants
Excellent quality plants, packaged well and swift delivery. I had an issue with the courier service, however Grow Urbans customer service was excellent and quickly had my issue resolved.
29 lutego 2024
Odpowiedź od grow urban.
Thank you very much for your wonderful 5-star rating of grow urban! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our customer service. We pride ourselves on providing top-notch support to our valued customers like yourself. We are sorry that you had an issue with the courier initially but we're pleased that we could rectify that quickly. We hope to deliver to you again soon. With best wishes from all the team at grow urban.
Execellent Company…
I was dubious about buying a plant online, no need as it was well packaged and it arrived via DPD super quickly. The plant is fantastic. Brilliant experience. Thank you Urban Grow
27 lutego 2024
Odpowiedź od grow urban.
Hi Vanessa, Thanks so much for taking the time to leave a review and so pleased you're happy with the product and service. Have a great week!
Very happy
Fast dispatch and delivery. Very healthy young plant and no damage during transit, due to really nice packaging.
26 lutego 2024
Odpowiedź od grow urban.
Thank you Maxine for your kind review! We are delighted to receive 5 stars. It's great to hear that you are happy with the plant and with our packaging. We hope to deliver more plants to you again soon. Best wishes from all the team at grow urban :)
My plants arrived super quick
My plants arrived super quick. The packaging was excellent. The moth orchids are truly beautiful.
Thank you I will certainly be buying from you again.
26 lutego 2024
Odpowiedź od grow urban.
Thank you so very much for your lovely review. We are delighted to hear that you are happy with your order and we certainly look forward to delivering more plants to you again! :) With best wishes from all at grow urban.
Always pleased with deliveries
Always pleased with deliveries. Great no plastic packaging and speedy delivery time.
26 lutego 2024
Odpowiedź od grow urban.
Thank you very much Su. We are really pleased that you like what we do and want to say a HUGE thanks for your support to our business. We look forward to delivering to you again soon. With best wishes from the Plant Gurus at grow urban.
Purchased my two plants online ,first…
Purchased my two plants online ,first time using grow urban.
Lovely healthy plants and quick dispatch
Thank you
29 stycznia 2024
Opinia niezależna
Odpowiedź od grow urban.
Thank you for your 5 star rating of grow urban! We're are so pleased to hear you had a positive experience ordering from us. Have a lovely day!
Plants in good shape and arrived in…
Plants in good shape and arrived in reasonable time.
3 stycznia 2024
Odpowiedź od grow urban.
Thank you so much Sheila for writing such a lovely review. We are very thankful for your order and hope to deliver to you again in the neat future :)
Ordered 2 string of hearts plants and…
Ordered 2 string of hearts plants and they arrived in amazing packaging to ensure they arrived safe
They were amazing value for money will definitely order from here again
3 stycznia 2024
Odpowiedź od grow urban.
Hi Gillian,
Thanks so much for your recent order and your lovely review. We are so pleased that you were happy with everything and look forward to future orders from yourself!
Very best wishes,
Sophie
Ordering was straight forward
Ordering was straight forward. Info re delivery was clear and it was delivered during the hour window specified in email. It was a gift from me so I can’t comment on the quality of the plant.
2 stycznia 2024
Odpowiedź od grow urban.
Thanks for your review and so pleased to hear you were happy with the ordering through the website and hope the recipient loved their gift!
Lovely little plants
Lovely little plants which arrived carefully packed and looking really healthy
2 stycznia 2024
Odpowiedź od grow urban.
Thanks so much for your lovely review! Look forward to delivering plants to you again sometime soon!
Odpowiedź od grow urban.
Thanks so much for the 5 star review!!
Odpowiedź od grow urban.
Thank you Alex for your kind review and for ordering from us! We hope to deliver to you again soon :)
great customer service
30 listopada 2023
Odpowiedź od grow urban.
Thank you so much for your kind 5 star review. We are delighted that you were pleased with our service and we hope to welcome you back to one of our stores again soon :)
Recommend this company
I ordered a small plant and pot, I can't fault them. Over the moon with plant and I have never had such a well packaged plant (and not in plastic)
27 listopada 2023
Odpowiedź od grow urban.
Thank you so much for your 5-star review of Grow Urban, Leslie! We are pleased to hear you love the plant and were happy with our packaging! Thank you again for choosing to shop small with us - and for your kind words!
A great find for my sons Xmas present
A great find for my sons Xmas present, delivered well wrapped and thriving
27 listopada 2023
Odpowiedź od grow urban.
Thank you so much for your 5-star review, Mark! We're glad to hear that your order arrived well-packaged and that it is thriving! Thanks again for your kind words!
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