Excellent Customer Service - Problem solved quickly!
I had an issue with my first shipment getting lost in transit (SEUR/DPD). I contacted the support, and the store manager personally took care of the situation. He was very professional, communicative, and promised a replacement if the tracking didn't update.
True to his word, a replacement was sent out immediately and arrived in Germany within just 2 days. The lamp works perfectly! I am very impressed with how they handled the problem. Highly recommended for their reliability and great support. Thanks again!








