Good prices, quality products, well packaged. Both times I have used this company, everything has been great apart from the delivery (DHL),which has been considerably delayed by several days on both o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company goes above and beyond what’s expected from a retailer, having ordered one item it was with me and delivered safely the very next day. This is unrivalled service. I would highly recommend... Zobacz więcej
Easy to find what I needed, great customer service when I rang. Only 1 of my items hasn't arrived and I am certain Growroks will look into this for me. Fab comoany brilliant products. As a first time... Zobacz więcej
Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.
Dane kontaktowe
Zjednoczone Królestwo
- 03330449365
- info@groworks.co.uk
- groworks.co.uk
4,6
Doskonała
659 recenzji
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very over priced Could have got for…
Very over priced Could have got for £27.00 plus postage I didn’t look at enough websites
31 lipca 2025
Odpowiedź od GroWorks
Hi Pam
We are very disappointed to see you have felt the need to leave this review. Let’s work together to put this right.
We do clearly advertise across the website that we price match other stores and would be more than happy to honour this still if you can provide the details of where you found it cheaper. We will then refund the difference back. This is the first we have heard from you about the issue here and feel that we have upheld our terms/promises as a company in getting the item you ordered delivered in the specified time frame so have not actually done anything ‘wrong’.
I have sent you an email directly with more details on price matching and look forward to resolving this matter with you. Are priority at all times is the happiness of our customers!
🌟🌟🌟🌟🌟 Top-tier service from Groworks!
🌟🌟🌟🌟🌟
Top-tier service from Groworks!
I ordered a range of essentials — Formulex (5L), Liquid Silicon, Clonex Pro Start, and Ecothrive Neutralise — and the entire experience was spot on. Everything arrived quickly, securely packaged, and in perfect condition.
Each product was exactly as listed, fresh stock, and clearly well looked after. Shipping was fast and free, which is always a win, and I loved how clear and professional the whole order summary was — no surprises, no drama.
This is exactly how an online grow store should run. Efficient, reliable, and no nonsense. Will absolutely be ordering again.
Highly recommend. 10/10.
28 lipca 2025
Opinia niezależna
Telos light stopped working after 1…
Telos light stopped working after 1 day. Emailed them for a replacement but got no reply. I’m gonna do a chargeback and get my money back.
11 lipca 2025
Opinia niezależna
Odpowiedź od GroWorks
Hi Akhtar
We have tried to resolve this matter for you a few times now. We have a clear log of emails to you relating to this matter too, so I am not sure why you have said you have not received any replies. After speaking with you more recently you informed us you have sold the unit on eBay for spares when we have advised we would take it back like we would do with any item that is faulty. You have then asked for a partial refund which is going to be difficult to do as we do not have a faulty item back to refund against! We are very keen to work this out with you but it is quite tricky as you chose to sell the item even though we wanted to help you with the issue. We will email you directly to continue to work towards resolving this matter.
Kind regards
Odpowiedź od GroWorks
Hi Johnny
We resolved this issue as soon as you reported it to us (you actually left the review before emailing us). We have been in touch several times to ensure you are happy with the replacement you have received but have had no reply. We would like to apologise for the fault on your pH meter, this does happen sometimes as these can be very sensitive instruments. We hope that you can have faith in using us again in the future and look forward to receiving a reply to our emails.
prompt and discreet service
2 lipca 2025
Easy to use website
Easy to use website, prompt delivery, item exactly as described and good quality
3 lipca 2025
Opinia niezależna
Great company
Great company, DHL messed up order and groWorks fixed it all out, rapid style... 5 STAR X
30 czerwca 2025
Opinia niezależna
Delivery was prompt,as for the product…
Delivery was prompt,as for the product I won’t be using it just yet but I will let you know after I have tried it!
3 lipca 2025
Damaged on delivery
I ordered something that was damaged in transit, after emailing the company I received a fast response promising to send out the new one that same day for a next day delivery.
Fast forward 5 days and 3 emails later promising next day it was only when I asked about a refund that it was posted.
I don't mind the delay but to be told 3 times it was coming next day and then it not being sent out was annoying.
22 czerwca 2025
Opinia niezależna
Am struggling to separate the pots.
The delivery came really quickly, thank you, but, as the pots were stacked together, I am really struggling to separate them. The saucers are fine.
24 czerwca 2025
Opinia niezależna
Odpowiedź od GroWorks
Hi
Sorry to hear that you were having some issue with your pots. This can sometimes happen if the stack is compressed during delivery. Please get in touch if you are having problems and we will be happy to help.
Looking for a quality item at the right…
Looking for a quality item at the right price,inc very fast post I came across groworks.the website was easy to navigate. Prices more than fair and supplied basicly everything to ensure success.recived my item super safely wrapped 2days after..plus 10% off next buy ..outstanding
25 czerwca 2025
Opinia niezależna
I purchased 2 cyclone fan's
I purchased 2 cyclone fan's. One simply stopped working after only 2 weeks
I contacted the supplier to arrange a return some weeks ago but they have not bothered to contact me at all
Poor quality and poor service
25 czerwca 2025
Opinia niezależna
Nice easy to use storefront with good…
Nice easy to use storefront with good menu options. Products descriptions are full and informative. Solid pricing. Will buy again.
13 czerwca 2025
Opinia niezależna
Great products and great service with a…
Great products and great service with a friendly vibe :-)
5 czerwca 2025
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