groceryeshop Recenzje 67

I placed an order with them it took 3 weeks for them to let me know that I’m not getting my package and 10 days in order to see my refund, don’t even know why they have a business!

My order was a gift to a friend and it wasn’t received. Customer service finally responded but they responded to the wrong order. Resent the correct information and never heard anything back. It’s been two weeks, nothing has been resolved, my friend doesn’t have a gift from me and groceryeshop has my $87.00

Poor service and very slow delivery. I’ve been waiting a month for my order. They took my $$ immediately and I’m still waiting to receive my product. Do not order from this company!!!!

You'll lose your money!! I should have done more research first! Bad reviews. Google their address and look at the picture of the building. They took my money and nothing was ever delivered. I'm so mad at myself!

I ordered my favorite ramen from them and got no tracking number. I emailed them twice and heard nothing. Their phone line is broken.

It’s been two weeks now.

I will be contacting my bank to issue a chargeback.

UPDATE: I filed a chargeback with my bank and several days after they contacted me telling me to withdraw my chargeback. Allegedly the item I didn’t receive was “damaged in shipping” and “was the last one they had in stock.”

Yeah not buying that. That doesn’t explain why I didn’t get a tracking number. They have emailed my twice now telling me to withdraw my chargeback so they can “refund” the money I’m owed. Yeah right. They wouldn’t have contacted me if I didn’t file a chargeback.

We love the reduced sugar preserves from Fiori di Frutta. When I saw a good price and our favorite flavor, blackberry, I ordered six. After weeks of waiting, the box came with six jars of APRICOT preserves. WTH? I emailed them as there is no way to call. No response. Emailed again twice and finally got a sickeningly apologetic email, saying that all they could do is refund one third of my money! The blackberry preserves are supposedly now out of stock, but I'm supposed to be happy that I'm left with apricot preserves I never ordered in the first place and forced to pay for them!
I always check reviews before ordering something but this time, I screwed up and did not. My bad, as nearly all their reviews are damn AWFUL and the few "good" ones are so grammatically poor that I'm sure they are fake. BEWARE.

Ordered Gatorade, powdered 05 days after I ordered it I sent them an email for the tracking number. No one ever got back to me two days later. I emailed the same question didn’t hear back from him. Went to my credit card company put a dispute in and then they write me an email today give us a review. How did you like the product? I explained to them I never got the product and they really suck. I would not order a thing from them.

Order for fruit basket was supposed to be sent from New York to the Los Angeles area which UPS gave delivery date to take about two weeks, Why would one send fruit across country when there is plentiful fruit in California? The package was never delivered and there is no communication from Groceryeshop. UPS can’t find the package. This is a scam company that does not deliver!

Placed an order a week ago, no tracking information, phone number doesn’t work and no responses to emails sent. I’m contacting my credit card company. Never again!

I ordered through grocery shop and my first package. I was able to track it all the way to my city and it showed delivery but it never got to my residence. I ordered again through another company, but they used grocery shop for shipping. I can’t get a tracking number. I cannot contact customer service. I order through eBay and I can’t even track it through eBay. If I had known it was another grocery shop order I would never would’ve paid for it. I am convinced this is probably a scam.

Order was not received 11 days after purchase.
Purchase was not followed by a tracking number.
No pick-up or response to phone call.
Their online system for emails does not work.

I ordered cereal from them them, they took so long to ship it to me that I had moved to my new address and never got it. I sent more than several emails asking where it was and explaining what had happened and they now don't want to do anything to get me my product and they won't give me my money back either. Every time They responded to my email it was we "We are unable to assist you in this case as we are unable to trace any information" I can't track it either but as the customer I am not sure that is my position to track down the package that sent. It is their business but obviously their customers don't really matter, and they have forgotten as a company that without us they wouldn't have a business. Please beware you may pay for an item that you'll never get and don't think you’ll relieve your money back either.
I am NEVER going order fro. Them again as all they do is make excuses and somehow it's on me. The customer shame on them. Please save yourself problems.
There is nothing more you can say so don't even bother responding. Shame on you.

Their website is a bit janky, and appears to have inconsistent behavior based on what browser you're using.

I ordered some Russian cookies I was having difficulty finding elsewhere (at an affordable price,) and I used the express checkout feature (no account registration.) I did immediately get an email confirmation telling me my order was successfully placed, but no further email updates after that.

I attempted to track my order using the website, but either it's completely broken, or doesn't work without an account. So I was left wondering if my cookies would ever arrive. Fortunately, my cookies did arrive as advertised, and I was amused to discover that they simply drop-shipped the cookies from Amazon.

Whatever the case, I got the cookies I wanted, and I'm happy. Suggestion for website developers: Add a way to track your order without a registered account.

I did NOT get what I ordered. I was charger much more than what my invoice in the package says. I tried to reload my order from my email and groceryeshop is UNABLE to load at this time or ANY times I try.
never ever again! Amazon.com should drop these people like a brick

Ordered popcorn and did not get any shipping information. Went online 2 days later to chat and was told it was damaged while packaging and they had no more in stock. Waiting to see if the refund ever comes.

Never received item ordered although charge went through. They don't respond to my queries about this. Obviously not to be trusted.

I purchase order from this website lately. Received in 4 days & quality was as expected

Item arrived quickly and just as described. Would definitely use this seller again!

Site showed item (puffed wheat cereal) as 12 x 6 oz. Received one 6 oz bag, not 12. One 6 oz bag of cereal for almost $15?

Have been exchanging emails for 3 weeks now about getting most of my money back. So far, only promises. I expect I'll have to file a chargeback with my credit card company (a first for me).

Ordered some oatmeal since December 14 as a Christmas present for my nephew never recieved them called the number that I was given no answer i think that is totally unacceptable. I would like a call back.
Rita