Hi got charged for fine for a drop off at Stansted airport drop off zone which I paid on time but fined all the same with added admin charges of 68uk pounds plus the 10 charge sent all my details a... Zobacz więcej
Reakcja na opinię
Novotel London Stansted Hotel, Round Coppice Road, CM24 1SF Stansted, Essex, GB
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Hi got charged for fine for a drop off at Stansted airport drop off zone which I paid on time but fined all the same with added admin charges of 68uk pounds plus the 10 charge sent all my details a... Zobacz więcej
Reakcja na opinię
That was great experience when we rent the car for London Holiday. Very understanding staff members clarified all details. By mistake they read fuel meter reading incorrectly.. so pls take care for th... Zobacz więcej
Reakcja na opinię
Ottima esperienza dall'arrivo fino alla fine. L'auto era già pronta al nostro arrivo e la procedura di accettazione è stato veloce . Il veicolo era in ottimo stato, a parte qualche graffio di cui... Zobacz więcej
They kept pushing addons on us, gave us a car that didn't work initially, and tried to tell us a pre-existing damage on the car was something we did. Horrible experience.
Reakcja na opinię
Green Motion operates a car hire desk serving London Stansted Airport (STN), based at the Novotel London Stansted Hotel on Round Coppice Road, Essex. This page also covers the Braintree, Cambridge, Chelmsford, Harlow, Hoddesdon and Waltham Abbey desks. From Arrivals, follow signs to the Bus/Coach terminal and make your way down to the Ground Floor Level of the airport. Take the shuttle to the Novotel Hotel from Bay 18, presenting your rental voucher to the driver for a free ride. The Novotel Hotel is a short ride around the airport, with easy access to the M11 and A120. Desk opening hours (local time): every day 06:00–midnight, including public holidays.
Napisane przez firmę
Our customer care team will look into it personally
Novotel London Stansted Hotel, Round Coppice Road, CM24 1SF, Stansted, Essex, Zjednoczone Królestwo
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was so easy to book and an amazing price.
Quick bus ride to collect car which was a quick straight forward process.
Nice car but could have had a wash.
Returning car was again quick and easy. Few checks and we were back on the bus to the airport.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
I booked through a third party company - Rentalcars.com and then received a confirmation from U-Save, which is apparently connected with Green Motion. I did all the advance check in procedures and expected that we would be able to collect the car quickly at Stansted Airport. We were there for 2 1/2 hours! The staff couldn't have cared less. They said that we needed to give them a £2000 security deposit (despite paying for full insurance when we made the booking). We gave them a credit card to hold this but they wouldn't accept it because it was in my name and not my husband, who was the designated driver. My husband does not possess a credit card, so that meant we were stuck - the staff didn't care and spoke to us as if we were criminals! At no time during the booking process was I made aware that a credit card would be required IN THE NAME OF THE DRIVER. We ended up having to cancel our original booking and make another one. The woman was trying her best to get us to pay another £500 for full insurance - when I went online I managed to book the car, including the full insurance for £256.10. It's incredible that these people are constantly trying to rip you off! She was trying to 'upgrade' our booking with an additional driver for a mear £10 per day and then take out additional insurance in case we had a flat tyre - which would have been another £10 per day - this is all on top of the £500 she was trying to charge us for the full insurance. These companies are scammers - there is no other way to put it. I will never book through U-Save or Green Motion again and would highly recommend that you avoid it at all costs.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Very well organised from the airport to the booking desk. Quite quick to have the car and the same to give it back. The car was clean.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Grean Motion Stansted always provide a friendly, efficient, competitive hire car service, with cars in good condition.
It's always a pleasure to return there.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Straight forward hire although surprised with the fuel deposit not verified on the website agreement. £88.00 expensive and as yet not returned. I filled the car up to more than the level on pick up.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Réserver ma voiture à Londres Stansted s'est fait sans problème à un prix très compétitif. Le personnel était aimable, professionnel, serviable et efficace. La voiture avait une fine rayure sur le côté, mais sinon, elle était impeccable. Ils insistent un peu trop sur la vente de leur assurance (chère). Michael, qui a finalisé le dossier à mon retour, était excellent ; ce fut un plaisir de le rencontrer. Mon voyage s'est très bien passé et Green Motion y a grandement contribué. J'ai eu pleinement confiance en eux et je referai appel à leurs services sans hésiter.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Hi got charged for fine for a drop off at Stansted airport drop off zone which I paid on time but fined all the same with added admin charges of 68uk pounds plus the 10 charge sent all my details and snap shot of tariff paid from my bank account and still waiting to hear Hannah and Rafael from admin as they said they would investigate that was 7weeks ago
Regards Richard Fitzpatrick

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
The car was nice the service was OK. But i still havent had the £1500 on my credit card given back which is bad. ☹️

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Nice, private area a bit away from the trouble of the airport (quiet and relaxed), easy to reach with the bus for free, not in a parking garage, nice people!

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Easy collection, great price & easy return, what more do you need or want?

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
I ordert a VW- Golf or Equalizer and Gott a Peugeot 205.
I told one of your Staffel that the Peugeot is a clans lower but he ment no and I had to drive with 3 people and luggage in this little car !!!
A year before your staff tried to sell me lots of insurances, but I told before i have everything allready booked. It took a long time before I could leave

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Booked through booking.com. For some reason I only found out while onsite that I had to pay x 3 the price

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
Lett å finne frem til området og hyggelig betjening, men de var veldig masete og pågående at vi skulle kjøpe ekstra forsikring , selv om vi hadde betalt for full forsikring !!!

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
I recently rented a car from Green Motion at Stansted Airport, and the entire experience exceeded my expectations from start to finish.
A massive shoutout to Don, who looked after us during the return process. He was absolute perfection—incredibly polite, professional, and patient, welcoming us with a warm smile that instantly washed away any travel fatigue.
The car itself was in spotless condition, ran like a dream, and made our trip remarkably smooth. Dropping it back off at the end of the trip was just as quick and efficient.
If you are flying into Stansted and need a reliable rental, I thoroughly recommend Green Motion. Ask for Don if you want top-tier, friendly customer service—he is a credit to the company!

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
The entire experience from pick-up to return was stress free. The car was great. I have no problem recommending this company's offering.

Odpowiedź od Green Motion Car and Van Rental - Green Motion London Stansted Airport
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