GreenGenUK Recenzje 

173
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This was our second heat pump installation by GreenGenUK. David Quinton and his assistant whose name I don’t remember (sorry) were very pleasant and polite and obviously very skilled, competent and pr... Zobacz więcej

Oceniono na 5 z 5

Annual ASHP service so efficient 💯 The polite “young” engineer (I’m over 70 so anyone under 40 looks like they just left college to me) was not intrusive in the home, clean, quiet & so pleasant e... Zobacz więcej

Oceniono na 4 z 5

Info from Cameron was extensive, and he updated several times without complaint. Installers of the PV roof equipment were quick, tidy and polite. Special praise to the electricians, Ben, Fin and F... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thankyou George and the crew. Ours was quite a big job requiring pipe work from scratch throughout in an old granite house with modern extension, the work which required maximum disruption but was ca... Zobacz więcej

Informacje dotyczące firmy

  1. Energia słoneczna
  2. Zakładanie instalacji elektrycznych
  3. Usługi ciepłownicze
  4. Dostawca urządzeń grzewczych
  5. Bojlery i ogrzewanie
  6. Dostawca sprzętu do pozyskiwania energii słonecznej

Napisane przez firmę

GreenGenUK is an award-winning provider of renewable energy solutions, proudly serving the South West since 2011. Originally based in Cornwall, we specialise in the installation of Air and Ground Source Heat Pumps, Solar PV, Solar Thermal, and Battery Storage Systems. We partner with leading brands like Mitsubishi, Samsung, Vaillant, JA Solar, AIKO, Jinko, Q.Cells, Tesla, SolarEdge, and GivEnergy, delivering high-quality, energy-efficient solutions tailored to meet each customer's unique needs. Our installations are carried out to industry-leading standards, ensuring maximum efficiency and long-term performance. Customer satisfaction and peace of mind are at the core of our services. GreenGenUK provides comprehensive aftercare and support for all renewable energy installations, guaranteeing smooth operation for years to come. We offer extensive manufacturers' warranties, with some lasting up to 30 years, emphasising the durability and reliability of our products. Our commitment extends further with our workmanship warranty of up to 10 years, showcasing our confidence in the quality of our work and dedication to customer support. As an MCS-certified and TrustMark-accredited company, GreenGenUK adheres to the highest industry standards. Whether you're looking to lower your energy bills or adopt a greener lifestyle, GreenGenUK is your trusted partner for sustainable energy solutions in the South West.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 37

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service from Greengen

Have had solar panels and more recently an air source heat pump installed by Greengen. Very pleased with the outcome; Ben, Bailey, Cameron, Lee and Dale did a splendid job. Much appreciated.

10 października 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for your kind review! We’re so glad to hear you’re pleased with both your solar panels and air source heat pump installations. Ben, Bailey, Cameron, Lee, and Dale will be thrilled to hear your feedback. We really appreciate your trust in us, and if you need any further assistance, don’t hesitate to reach out!

Oceniono na 5 z 5

5* service

Greengen engineers Jaek E, Trevenson, Jordan and Fiona came to fit our solar system they were Polite; efficient; Professional.
Great Job!

9 września 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you so much for your feedback, we will ensure this is passed on to the team!

Oceniono na 5 z 5

5* Install Service

We have had our roof solar panels installed today - in 2 days, by Jake E, Ian and Orley, the team were so helpful and really polite the whole time they were here. They went above and beyond to help us and make sure the panels were installed quickly with minimal disruption.

24 września 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

hank you for your kind review! We’re so pleased to hear that Jake, Ian, and Orley provided excellent service and made the installation process as smooth as possible. We really appreciate your feedback and if you need any further assistance, don’t hesitate to get in touch!

Oceniono na 5 z 5

Excellent heatpump installation

We can't think how the installation of our air-source heatpump could have gone better! Jack and (apprentice) Ashley made a very neat job of the plumbing. And Jordan with Fionn likewise with the electrics. And they were all nice to have around.
Based on our experience, we do highly recommend GreenGen.

9 września 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for your great feedback! We really appreciate your recommendation and if you need any further assistance, don’t hesitate to reach out!

Oceniono na 5 z 5

Solar panel upgrade completed…

Solar panel upgrade completed successfully with ease and Max E and Ian C tidy and polite.

11 września 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thanks Keith! Always great to hear positive experiences from our customers

Oceniono na 5 z 5

EV Charger Installation

Fast, professional service from the initial enquiry to the installation. The guys that installed the charger were great. Max E and Jordan were friendly and professional, they did a great job. We would definitely recommend this company to others in future. Thanks again!

4 września 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you Anna! Hope you are enjoying the switch to an EV!

Oceniono na 5 z 5

Excellent Service

Communication throughout very good, the engineers involved MORGAN and later BAILEY, were excellent workers a credit to their company, explaining the installation process throughout.

26 sierpnia 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you Colin, communication is something we are always trying to improve which can be difficult in a company that is growing as fast as ours. Always great to hear positive words about our installers

Oceniono na 5 z 5

Heat pump installation review

Really pleased with our recent heat pump installation from Greengen. Communication and quality of work was great throughout. Big thanks to Morgen for the quality and tidyness of the plumbing work, was really impressed with this. Thanks also to Shaun for the site meetings and sorting logistics. Would happily recommend to others. Thanks again!

30 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you Jonathan! We are really grateful for your recommendation!

Oceniono na 5 z 5

You won't find a better company

Just had a Solar system fitted to a rental. This firm is so professional 👏. Interaction between myself and GreenGenUK was easy. A big thank you especially to Jordan, Finn and Kiran, you boys were great. Now for the air source system to be fitted in a few weeks time. Looking forward to working with you guys again. A BIG THANK YOU 😊.

22 sierpnia 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you Richard! We really appreciate the business and look forward to delivering the heat pump installation for you!

Oceniono na 5 z 5

Great customer service

Great customer service. Matt was friendly and very efficient and did the job to an excellent standard Would definitely recommend him

23 sierpnia 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Hi Sarah, Thank you for review and glad you had such a positive experience

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish, professional, efficient and tidy.
All three of the Engineers were polite and respectful, Thanks Max E. Fionne & Ben B

22 sierpnia 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thanks Sam, really great to hear when our installers are providing the top service we are seeking

Oceniono na 5 z 5

AirSource Heatpump Installation

I used GreenGen to install an AirSource Heatpump. Installation was completed by Jack and Isaac who were professional and accomodating. There was an issue with the Heatpump itself (i.e. some loose wiring), which was no fault of GreenGen, and caused a delay in the installation due to fault finding so I would recommend installing when you don't need the heating in case you face a similar issue. GreenGen were helpful and communicative throughout so I would recommend especially as they organise the claiming of the grant.

1 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Hi Peter, thank you so much for taking the time to share a review of your experience. Your feedback will go along way!

Oceniono na 5 z 5

GreenGen are great

GreenGen are a great company they provide an excellent service. They communicate well. The engineers (Jordan, Simon and Ian) were brilliant. They were courteous efficient and very tidy. Thanks GreeGen n

30 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

We are so pleased to hear about your positive experience with us, thank you for taking the time to share!

Oceniono na 5 z 5

After having a serious pigeon problem…

After having a serious pigeon problem with them nesting under my solar panels, GREENGEN helped solve the problem by removing panels so I could clean debris from birds then replacing them after and fitting a pigeon proof mesh to stop birds from attempting to nest again.
GREENGEN also fitted a brand new solar meter and battery with will help save me more money on my bills. The guys that did the work were amazing. Definitely recommend GREENGEN

31 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK


Thank you for sharing your experience! We're glad to hear that GreenGenUK could effectively resolve your pigeon issue and enhance your solar setup with the new meter and battery. It's wonderful to know that the team delivered great service. We appreciate your recommendation!

Oceniono na 5 z 5

Battery installation

Required a battery installed, quoted three options with pros and cons very helpful, surveyed a week later and installed a week after that, Jordan and Treeve carried out a nice neat installation and cleaned up after themselves, explained the system and how to use it and helped download the app, highly recommend.

31 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for your feedback! We're glad to hear that the process was smooth and that Jordan and Treeve provided a clean and professional installation.

Oceniono na 5 z 5

Air source heat pump

From the 8th - 24th July I had an air source heat pump installed at my mums bungalow. Jack G and Archie the plumbers done a quality job and made sure everything was installed where we wanted it to be. Jordan and John the sparkies done a quality job with the electrics and explained everything thoroughly and how to work it. I would highly recommend the GreenGenUK team from start to finish.

8 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for sharing your experience! We're pleased to hear that Jack, Archie, Jordan, and John delivered a quality installation and made sure everything was exactly as you wanted. It's great to know they took the time to explain the system thoroughly. We appreciate your high recommendation of the GreenGenUK team!

Oceniono na 5 z 5

Powerwall installation: very satisfied customers.

We have recently had the GreenGenUK team install a Tesla Powerwall - completing the set of air-source heat pump and solar panels, which were installed last year - and we have been extremely pleased with the professional and friendly manner in which the installation was carried out. Our thanks go to the team of Adam, Fionn and Treeve: Great work guys.

30 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for your kind words! We're delighted to hear that you’re pleased with the Tesla Powerwall installation, as well as the previous work on your air-source heat pump and solar panels.

It’s wonderful to know that Adam, Fionn, and Treeve delivered professional and friendly service. We appreciate your feedback and support!

Oceniono na 5 z 5

When things get complicated…

I would like to give compliment Cameron, Treeve and the electrical team who sorted out a really unusual problem related to how the GivEnergy battery system they installed interacted with our PodPoint car charger. It took quite a bit of research and a few attempts, but it is all sorted now and both systems are working perfectly. Definitely, evidence of being prepared to go the extra mile to get it fixed. Well done.

5 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear your compliments for Cameron, Treeve, and the electrical team.

It’s fantastic to know that their dedication and perseverance paid off and that both systems are now working perfectly. We strive to go the extra mile for our customers, and your feedback is a great testament to that commitment!

Oceniono na 5 z 5

A new Eddi

Jordan has just installed an Eddi for us to maximise the benefits of energy from our solar panels. A very pleasant and efficient engineer. Well pleased with his work, as we are with all the work down by GreenGen

22 lipca 2024
Opinia niezależna
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Odpowiedź od GreenGenUK

Thank you for your wonderful review. We're thrilled to hear that Jordan provided you with efficient and pleasant service while installing your Eddi.

It's great to know you're pleased with his work and with all the work done by GreenGenUK. Your satisfaction is our top priority.

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